Superior Wellness LTD レビュー 21

TrustScore 5段階評価の4

3.8

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企業情報

  1. 製造業者
  2. 健康ランド
  3. 風呂桶店
  4. サウナ専門店
  5. スパ

Superior Wellness LTD について

当該企業による記述

Welcome to Superior Wellness.

Your trusted partner in achieving optimal health and well-being. At Superior Wellness, we are dedicated to providing high-quality wellness products designed to enhance your lifestyle, promote relaxation, and improve your overall health.

Why choose Superior Wellness?

Premium Quality Products: We offer a curated selection of top-tier wellness products, including hot tubs, saunas, and hydrotherapy solutions, all crafted from the finest materials to ensure durability and superior performance.

Innovative Solutions: Our products incorporate the latest technology and innovative features to provide you with the best possible experience. From advanced hydrotherapy jets to energy-efficient systems, Superior Wellness products are designed to meet your unique needs.

Elegant Designs: We believe that wellness products should not only be functional but also aesthetically pleasing. Our range of stylish designs complements any home or garden, creating a serene and luxurious environment for you to enjoy.

Exceptional Customer Service: At Superior Wellness, customer satisfaction is our top priority. Our dedicated and knowledgeable team is here to assist you every step of the way, from selecting the perfect product to post-purchase support and maintenance.

Commitment to Wellness: We are passionate about helping our customers achieve their wellness goals. Our products are designed to promote relaxation, reduce stress, and enhance physical and mental well-being.

Join the Superior Wellness family today and discover why countless customers trust us for their wellness needs.

Read our reviews to see how we have helped others transform their lives. With Superior Wellness, a healthier, happier you is within reach.

view our website become a partner view our brands contact us

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Worst experience in my life

Worst experience in the Hot Tub this company sells hot tubs though Cosco and the description of the hot tubs they are selling are very misleading using words like platinum in the description Iv had a hot tub in an other property before from Hot Springs that was amazing experience superior are selling under powered hot tubs un less you can see any tubs in the flesh and you can see all the seats working at the same time especially from this company your going to have a problem im getting told that the platinum hub tub is a entry-level tub so this company will use words in the description
To make you think you are getting a better product than you are so buyers please be aware of this company go to a recommended Company don’t be mislead like I have

2026年1月1日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you for taking the time to leave your feedback again.

As we have said twice below, we have been in contact with you directly regarding your concerns. Following our discussions and inspection, we can confirm that the jets and the hot tub are operating as expected and in line with the product specification.

We are very sorry to hear that the hot tub has not met your expectations. While the product is functioning correctly, we understand that personal expectations can differ, and we regret that you are disappointed with your experience.

Kind Regards
Sarah

5つ星のうち5の評価

Great communication from the delivery…

Great communication from the delivery team from placing of order, on day of delivery, the two delivery team members walked through the siting and installation of our hot tub. A few logistical issues but a great can-do attitude, and our tub was in. The delivery team communicated well after siting and whilst filling was taking place instructed on the use/dosing and day to day care of our new hot tub.

2025年9月2日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

We're thrilled to hear about your fantastic hot tub delivery experience, and we're especially glad our team could overcome the logistical challenges with a positive attitude to get your hot tub installed safely.

Thank you for your kind words regarding their communication and guidance on using and caring for your new hot tub; we will be sure to pass your feedback along to the team to recognise their excellent work. Enjoy your new hot tub!

Thanks
Sarah

5つ星のうち5の評価

we purchased a hot tub from Living…

we purchased a hot tub from Living Outdoors who are partners of Superior Wellness, the lid was faulty, Jamie came out the very next day and fitted a brand new one, everything about Jamie was first class, could not fault him in any way, Jamie is a credit to this company, he showed my wife how everything worked, gave advice on the hot tub and advice on the chemicals to use, thank you Jamie

2025年6月11日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you so much for your fantastic review! We’re delighted to hear that Jamie was able to resolve the issue with your hot tub lid so quickly and that he provided such an outstanding service.

He truly is a credit to our team, and we’ll make sure your kind words are passed on to him.

We're proud to work with partners like Better Living Outdoors and team members like Jamie who go the extra mile. Enjoy your hot tub, and thank you again for your feedback!

Kind Regards
Sarah

5つ星のうち5の評価

Great Service

I bought a Spa through Costco. Very good price. Minor issue with the Spa, they replied via email straight away, attended within a couple of working days and Josh the engineer attended. He couldn't do enough for me and provided some good advise fixing the problem. Great service. Would highly recommend.

2025年1月30日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks very much for taking the time to leave a review. We are pleased we were able to help you quickly and Josh provided a great service.
We hope you have many hours of enjoyment in your hot tub!
Thanks
Sarah

5つ星のうち5の評価

Excellent service

Excellent service, very quick replies to my query. Fully understood and dealt with my query very well. Thank you so much.

2024年11月26日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you very much for taking the time to leave a review. We are thrilled you had such a great experience with us and we were able to help you quickly.

5つ星のうち5の評価

We ordered a hot tub from these guys…

We ordered a hot tub from these guys through Costco. Things did not go smoothly right from the start!

I wont bore you with all the details but IMHO the true test of a company is how they deal with problems. As of today, we have an amazing hot tub, which works perfectly.

After numerous issues, dealt with efficiently and professionally by Liam, we are happy customers and would definitely recommend Superior Wellness.

Thank you. :)

2024年9月2日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you for taking the time to leave a review. We are sorry to hear that you initially experienced problems but thrilled that we were able to deal with this efficiently and professionally. Thank you for recommending Superior Wellness.

5つ星のうち5の評価

Superb on so many levels.

I can't speak of Superior Wellness highly enough, they're great to work with on so many levels. They have a huge range of top-quality products that look great and sell well.

They provide us with great service, which means that we can give our customers great service.

All of the team are incredibly easy to talk to and helpful, a company that clearly cares about their loyal dealers and end consumers.

Jack, Concept Spa

2024年7月24日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks so much for taking the time to leave such a lovely 5 star review Jack! It's great to have you onboard as a partner!

5つ星のうち5の評価

Having been a retialer of hot tubs for…

Having been a retialer of hot tubs for over 20 years i can honestly say that as a customer of Superior Wellness we have never worked with such a great company. It really is a pleassure to work alongside them. They provide quality made products with aftercare that is second to none! A special mention to Gaz, one of the owners he really does go the extra mile to make sure we are happy as a cusomer and we really do appriceaite that!

2024年7月27日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks for taking the time to leave us a 5 star review. It's great to have you onboard as a partner!

5つ星のうち5の評価

We have partnered with Superior…

We have partnered with Superior Wellness since 2016 and we would not go anywhere else. The product range is vast and the quality is first rate. The aftersales support is excellent and we hope to enjoy many more years working together.

2024年7月26日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks for taking the time to leave us a 5 star review, it's great to have you onboard as a partner!

5つ星のうち5の評価

Don't go anywhere else...

We have been a Superior Wellness dealer for over 9 years, way back when they were establishing themselves in the dealer supply they could not do enough for us... "well nothing has changed", they have grown into one of the most recognizable spa companies in the world with Platinum Spas as the leading quality product, the sales, support and delivery teams are still all on first name basis with us.. several are still the people from day one when we began. The products are superb far superior (pardon the pun) to similar priced hot tubs after-sales support is excellent and cannot do enough to help.
As one of the leading hot tub sales showrooms in the UK,We have been approached by many hot tub and swim spa suppliers to sell their products, at the end of the day they just didn't come up to scratch as Superior Wellness have.
Ron Prentice
Hot Tubs Direct

2024年7月25日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks for taking the time to leave us a 5 star review Ron! It's great to have you onboard as a partner.

5つ星のうち5の評価

Highly recommended company

Cornish Hot Tubs have been a dealer for Superior Wellness for over 8 years.
They are a brilliant company to work with, with great communication and systems to make everything easy when dealing with them.
We have always found the after sales service to be exceptional with someone always able to help if there is a problem.
We sell their Platinum Spas range and are very pleased with the quality of their products.
I would highly recommend Superior Wellness.

2024年7月25日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks so much for taking the time to leave us a 5 star review, it's great to you have you onboard as a partner!

5つ星のうち5の評価

We have been working with Superior…

We have been working with Superior Wellness for 4 years now.

Their aftersales support is second to none I have to say. They provide product training, sales support, dealer events where you can see new products, meet other dealers.

These guys also listen to their dealers!

We would 100% recommend anyone working with Superior Wellness.

Great company, the best we have worked with.

2024年7月25日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thanks so much for taking the time to leave us a 5 star review Craig, it's great to have you onboard as a partner!

5つ星のうち5の評価

Highly recommend !

We have been dealers for this company for over 10 years and they go above and beyond for us.
Any problems we have had , which is inevitable from time to time, have been sorted quickly and effectively.
Their staff are always willing to help, guide and support us, we would highly recommend becoming a dealer for them .
Ali & Andy
AA Hot Tubs Ltd

2024年6月22日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you both for taking the time to leave such a lovely review. We're so glad to have you as a partner of ours.

5つ星のうち5の評価

Quality in all they do.

Having worked with Superior Wellness for 4 years now, the service, support and quality of goods is second to none. Nothing is too much trouble for the team to sort out and they make you feel part of the family. Here's to many more years on this journey.

2024年6月22日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you for taking the time to leave us a lovely review Dennis. We're looking forward to what the future is going to bring together.

5つ星のうち5の評価

Alles Perfekt

Hallo liebe Leser, wir die Firma SPA Adria mit der Webseite: spa-adria.de und whirlpoolhaan.de, haben sehr sehr gute Erfahrung gemacht. Wir sind Händler dieser Marke und hatten bis heute keine Probleme. Bis jetzt hatten wir trotz vielen Verkäufen nur 1 einzige Reklamation. Diese Reklamation wurde sofort bearbeitet. Alles sehr positiv! ein großes log geht an Robert Bikic. Schnell und gute Kommunikation. Liebe Grüße Maic Siepmann

2024年6月21日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you for taking the time to leave such a great review Maic! We're glad to have you onboard with us.

5つ星のうち5の評価

Amazing company to work with

Amazing company to work with. Broad variety of Wellness products and fantastic aftercare.
I would not hesitate to recommend any future dealers working with this fabulous company.

2024年6月21日
自発的なレビュー
Superior Wellness LTD ロゴ

Superior Wellness LTD からの回答

Thank you for taking the time to leave us a review John! We're grateful to have you as a partner!

5つ星のうち1の評価

Horrific Experience

Most unreliable product. £5000 spa repaired 6 times in 6 months.

Very VERY poor aftersales. Reluctant to take responsibility for their faulty product.

Purchased from Costco. Save your money and purchase your spa elsewhere. I can’t warn you enough to stay away.

2023年6月23日
自発的なレビュー
5つ星のうち1の評価

Poor Aftercare service

Bought a hottub from this company just under 2 years ago. They where called 'Superior Spas' at the time and now have changed name

The spa has developed a leak from the shell and even tough it is under warranty, they are refusing to take ownership of the issue and rectify.

2023年6月14日
自発的なレビュー

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