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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Prodotto molto buono, ho acquistato i paraleve con frecce integrate per Ducati hypermotard. Dentro la confezione molti adattatori e vari resistenze/cavi. Il prodotto essendo universale va un po’ ad... もっず芋る

5぀星のうち2の評䟡

Achat d'un phare LED pour GASGAS 700, livraison et contact ok, mais la qualité du materiel n'est vraiment pas au rdv. La vitre se raye trÚs rapidement et l'éclairage est trÚs mauvais (pire que l'origi... もっず芋る

5぀星のうち4の評䟡

Overall experience was good. Had a few issues with the package clearing customs, but when I contacted them for an update, they were very responsive and clear on the status. Upon receiving the or... もっず芋る

5぀星のうち5の評䟡

Needed some good quality handguards and wasn't disappointed, got great looking and super durable handguards which also came with indicator lights built-in for my hypermotard 698 rve .. can't go wrong... もっず芋る

䌁業情報

  1. バむク備品・アクササリヌ専門店

圓該䌁業による蚘述

Started with a group of friends riding supermoto while acting like fools. We have been riding and testing parts for years, now we have a wesbhop with everything you need for your supermoto!


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

190件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 88に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち3の評䟡

Decor was uneven cutted

2024幎11月22日
Supermofools ロゎ

Supermofools からの回答

Hi Stefan, We have checked whether we can find your order in our database. However, you have never ordered anything from us? If we are wrong, please email us at info@supermofools.com. We would like to see photos of this so that we can come up with a solution. Thank you in advance. Team Supermofools!

5぀星のうち5の評䟡

Trust worthy website and good quality

I ordered a kickstand for my ktm 500excf 2018 Good quality parts and suited on the bike easy it’s the best kickstand I know so far for enduro bikes that have supermoto tires on them and it’s a shorter kickstand that you can trust. So I don’t have to stress anymore of thinking my bike is going to fall over and hit the ground.

2024幎11月20日
5぀星のうち4の評䟡

Happy to shop here again from Australia

Company was easy to deal from my end over in Australia.
Product seems decent quality. I Ordered the KTM 690 Tail Tidy for my 701 because i was told by a supermofools ambassador that it would fit. Fingers crossed...

Also maybe add a little shipping bubble wrap/filling between the supermofools product box and the freight box, as the supermofools box was a little damaged on arrival.

Otherwise, overall a good shopping experience.

2024幎10月28日
5぀星のうち1の評䟡

I purchased the "Plug and play"

I purchased the "Plug and play" sequential indicators from this company for my Husqvarna 701 and the product is defective and never not once worked as described on their website or social media accounts.

To begin with, upon installation of this product from a professional KTM Dealership in my area they found that the bolts, screws and nuts provided from this company does not work with my bike at all. As soon as installation of this product is tightened and fitted as per their installation guide, it locks up my throttle and causes my bike to have uncontrollable revving and can only stop this if throttle is forcibly closed or when engine is turned off, which makes my bike unsafe and puts my life at risk. This issue was only resolved after KTM dealership used a completely different custom pair of nuts, bolts and screws for this to work as intended.

Second issue with this product in particularly was that the resistors that came with the item did not work at all, as soon as the resistors were added to the LEDs to control the speed of the indicator light they would completely turn off and there would be no sign of any LED working what so ever, its only when removing the resistors when the indicator worked but also not as intended or as portrait from their social media or web site as they did not complete the full cycle of LEDs on the hand guard and was flashing way too fast for it to be put to use to begin with. All this from a so called "Plug and play" as their web site stated.

After back and forth for a good few weeks they sent me new set of resistors that also did not solve any of these mentioned issues above what so ever, where i then requested a refund and was asked to pay return shipping for their faulty product to which i then declined as they promised a refund but i would still be liable for the shipment fee, so basically i would have paid €30.85 for absolutely nothing and would basically have thrown this €30 into the wind. For some this might not seem like much and might be considered not enough to write this review but some of us work hard for our money and the mere fact that the company does not want to pay for their own faulty products return that is a merely €30.85 is enough for me to realize not only is this company not able to correct their faulty products but is also not willing to assist their clients with something as simple as this when its not even the clients fault for getting a faulty product from them, if this was handled differently i would not have wrote this review, even if this company said they would have at least gone halfway with the pricing for the return would have at least been an attempt from their end but they refused to help their customers. Will advise not to buy from them.

2024幎11月1日
自発的なレビュヌ
Supermofools ロゎ

Supermofools からの回答

Hi Wayne,

You have done a nice job with this review.

First of all, the handguards are just plug and play unless you have two left hands, that may be the case.

In addition, we go quite far in our customer service, as you have already indicated, and we have done everything we can to help you as best as possible, we have also incurred enough costs on our part to help you as best as possible.

It is only logical that the return costs are for you, in addition to the fact that it is stated in our general terms and conditions that you accept, but also that it is completely up to your bike and setup and not our product.

Thanks again for the review and good luck, maybe a bike is not for everyone :).

Greetings,

TEAM
Supermofools

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