Superstars レビュヌ 

163
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We took part in the classic car experience. We were given the opportunity to drive an array of classic cars, each with its own nuances to discover. A particularly funny/scary moment when the knob of... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Fully Enjoyed the Evening with Kevin Keegan at Wigan. What a lovely fella, had time to talk to anyone who stopped him, photos running behind but made sure everyone got their photo before starting the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Trying to sync two very busy diaries made the booking of this experience a little challenging. Emma was super supportive with this, despite a few date changes along the way. She went above and bey... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I won two experiences at a works event/charity auction. The service I’ve received from Superstars and particularly from Kathryn, has been exemplary! Our first was a Jo Malone experience that my... もっず芋る

䌁業情報

  1. むベント管理䌚瀟
  2. むベント テクノロゞヌ サヌビス
  3. むベント チケット販売業者
  4. オンラむン オヌクション サヌビス

Superstars に぀いお

圓該䌁業による蚘述

Experiences | Auctions | Hospitality

Welcome to Superstars, your gateway to unparalleled experiences and exceptional auction event support. At Superstars, we pride ourselves on delivering unique, memorable moments directly to our customers and providing bespoke auction services to enhance fundraising events for our clients. Our expertise spans the realms of luxury, gifting, and hospitality, with a steadfast commitment to exceeding expectations at every turn.

Experiences Tailored for You

Embark on a journey of discovery with Superstars. Our diverse collection of experiences is meticulously designed to ignite your passions and create lasting memories. Whether you're a culinary enthusiast eager to explore new tastes, a luxury seeker in search of exclusivity, an adrenaline junkie craving the next thrill, or a connoisseur of the finer things in life, our curated selections promise something extraordinary for everyone.

Experiences

Auctions for a Cause

Since 2003, Superstars has been a pivotal partner in enhancing charitable events through expert auction services. Our tailored approach is crafted to meet the unique needs of each client, ensuring profitable and impactful results for various causes. We specialise in turning events into remarkable successes, making every auction an opportunity to make a difference.

Fundraising auctions

Exceptional Hospitality

Experience the pinnacle of hospitality with Superstars. Our offerings are carefully curated to ensure an unmatched experience, from the ambience to the amenities. With our experienced team at the helm, every detail is chosen to provide comfort and luxury, ensuring your moments with us are nothing short of spectacular.

hospitality

At Superstars, we're not just about providing services but about creating experiences that linger in your memory long after they're over. Welcome to a world where every interaction is an opportunity to surpass the ordinary. Welcome to Superstars.

Contact Us

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

163件のレビュヌ

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4.6

すべおのレビュヌ

(163)

過去12か月のレビュヌ数: 5ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Classic car rally South of France

We bid for and won a classic car rally experience in Provences and it was fantastic, superstars did a great job organising everything, George looked after us superbly, Matt and the boys and girls from Provence classics were just great, the whole experience was so good we would recommend to anyone and are currently saving up to do it again
..

2023幎9月11日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Andy, we are so pleased to hear you had an amazing time on our South of France road rally and thank you for your positive feedback. We can’t wait to see you again in the future! Thanks, team Superstars!

5぀星のうち5の評䟡

Superstars are superstars!!!

The superstars team were absolute superstars from start to finish! Large choice of prizes, guidance throughout the whole process and really helpful on the day. Very professional service and have employed their services again this year.

2022幎9月30日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Thank you so much for your great feedback, it is much appreciated. We are looking forward to working with you again soon. Thanks, team Superstars!

5぀星のうち5の評䟡

Really enjoyed the British Car Rally


Really enjoyed the British Car Rally last week
The cars were great fun to drive and we were well looked after by Becky and James
Very memorable day

2023幎9月8日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi David, we are so pleased you had a great time with us on your road rally. Thank you so much for your lovely feedback, it’s greatly appreciated.
Thanks, team Superstars!

5぀星のうち1の評䟡

Check your getting what is advertised

Absolutely disgusting that they support charities but advertise auctions incorrectly and do not rectify something and offer something of the same standards. If this wasn't for a good cause from a charity auction it would have gone to trading standards as false advertisement

2023幎8月31日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hello Lauren,

Thank you for your feedback on Trustpilot regarding your experience with Superstars. We understand your concerns about the advertised auction items and the discrepancies you've encountered. We sincerely apologise for any inconvenience this has caused and are committed to resolving this matter to your satisfaction.

We've been actively working on your case since our last communication. To address the situation, we offered a complimentary upgrade; this option represents a significant upgrade both in terms of cost and standard compared to your original purchase.

We've provided details of the stay, including accommodation. The offer is valid for a broad range of dates, with the exception of a few closeout dates in the peak summer season.

We are awaiting your preferred dates to finalise the booking. Our goal is to ensure that your experience aligns with the high standards we strive to provide for all our clients. Our team is ready to assist you in any way possible to confirm your preferred dates and details.

We hope this resolution demonstrates our commitment to customer satisfaction and rectifying any issues.

The Superstars Team

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service, James was efficient and helpful with ensuring we receive the best service. Will definitely be using his services again.

2023幎9月7日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Jordan,
Thank you so much for lovely feedback, it is greatly appreciated. We hope you have an amazing time on your experience, and we are looking forward to seeing you again in the future. Thanks, Team Superstars!

5぀星のうち5の評䟡

Fab day out

Really fab day out, staff were lovely, cars were exiting to drive, a great experience.

2023幎9月1日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Jeremy, we are so pleased you had a great time on your classic car road rally. Thankyou for the great feedback, it’s much appreciated. We hope to see you again soon! Thankyou Team Superstars!

5぀星のうち5の評䟡

All the staff were so proffessional

All the staff were so proffessional - Annie was really helpful and listened and understood all that was needed

2023幎7月19日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Caroline, thankyou very much for your kind feedback. We hope you have a fantastic time on your up-and-coming experiences. Thanks Team Superstars!

5぀星のうち1の評䟡

Disgraceful behaviour

Recently bought three auction lots and am really struggling to get dates and reservations from Superstars. Their lack of customer service and ability to deliver is difficult to comprehend when they say they are charity based. I certainly wouldn’t buy any thing again from them .

2023幎8月3日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

We at Superstars acknowledge your feedback and deeply apologise for the delay in responding. We understand that our service initially did not meet your expectations, and we regret any inconvenience this caused.

Since your review, we have taken significant steps to improve our processes and enhance customer experience. It's important to us that our community knows we are committed to resolving issues and continuously working towards better service standards.

Your feedback has been instrumental in this process, and we are grateful for the opportunity to learn and improve from your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you for your patience and understanding.

The Superstars Team

5぀星のうち5の評䟡

Excellent customer service from


Excellent customer service from Georgina. Professional and efficient.

2023幎7月28日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Peter, thankyou so much for your kind feedback, we hope you have a fantastic experience and please let us know if we can assist with anything further before you go! Thankyou Team Superstars!

5぀星のうち5の評䟡

Classic British Rally

We had a great day doing the Classic Car British Rally. Organisation was great, communication pre event and during was great. The cars were fun, great assortment and we all got the chance to drive almost all of them. We were very lucky with fantastic weather making for a great day, with a lovely lunch along the way!

2023幎7月7日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Richard, thankyou very much for your lovely feedback, we are so pleased you enjoyed your road rally experience. Please let us know if we can help with any other experiences in the future. Thankyou, Team Superstars!

5぀星のうち5の評䟡

Excellent Communication

I’ve not had my experience yet, but the communication with Superstars had been great.
I received a confirmation email immediately after I bought my experience (at a charity auction) and when I emailed them to book my slot Annie was quick to reply with date options and to confirm all the arrangements!

2023幎6月27日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Thankyou so much for your feedback, it is greatly appreciated. We hope you have a fantastic experience and please let us know if there is anything else we can help you with! Thankyou, Team Superstars!

5぀星のうち4の評䟡

Classic Car Ralley South of France

After a long wait for the experience we had a great time. This experience was different to the one we actually purchased, not as long but still enjoyable. The weather curtailed our day early which was a shame because we didn't get full opportunity to drive multiple cars - but superstars can't help the rain! Thank you for a lovely day.

2023幎6月29日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Susan, thankyou for your feedback, it is greatly appreciated. Aside from the weather disruption, we are pleased you still had a great day. Thankyou Team Superstars!

5぀星のうち5の評䟡

Fabulous experience, great communication throughout!

Amazingly organised from the first contact I made with Superstars.

My experience was a weekend in Italy with a wine tasting day and lunch and from the first email I sent to Superstars, everyone was helpful, responsive and friendly and the trip was a breeze to organise.

Once they had sorted out my dates, I was passed on to their contact in Italy, a little company called Hill Town Tours. They could not have been more helpful and they not only arranged our wine tasting but had a raft of other organised activities we would book at an additional cost. We chose to book a guided hike and our guide was punctual, friendly and informative and took us on a great trip to see Lake Trasimeno.

Dario from Hill Town Tours is really well-connected in Cortona and can get you restaurant bookings etc and we also got free drinks at a local bar on our first night. He formed a WhatsApp group with all the involved parties so we always had contact.

The highlight of the trip was our wine tasting lunch and tour at La Braccesca vineyard. Our wonderful guide Lara not only took us through the vineyard and cellar history, but she also ran our tutored tasting of their fabulous local red wines while we had the most amazing 4-course lunch in their lovely dining room. We were picked up door-to-door in a people carrier and even that was fun and well-organised!

The apartment was superb and beautifully furnished, and could not have been more convenient or centrally located in Cortona. All in all, this was an amazing experience and I would rate Superstars very highly for offering it and would not hesitate to purchase another Superstars prize!!

2023幎6月16日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Thankyou so much for your wonderful feedback, we will be sure to share this with our partners in Tuscany too. We are so pleased you had a great time and look forward to seeing you again in the future. Thanks Team Superstars!

5぀星のうち5の評䟡

Classic cars rally experience

The experience was overall good, the cars very nice and the day well organised.

2023幎6月23日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Alessio, we are so pleased that you have enjoyed our road rally experience. Thankyou for your lovely feedback and we hope to see you again soon. Thankyou so much, Team Superstars!

5぀星のうち5の評䟡

Great teamwork !

All three of the experiences we booked through Superstars were really lovely. The staff are all very friendly and accommodating ... we had to rebook due to passport delay last year and it was all done without any problems at all.
Great , effective communication and very efficient too.
Thankyou all so much

2023幎5月10日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Dear Marcus, we are very pleased you have been able to still enjoy all of your experiences, thankyou very much for your kind feedback, it is greatly appreciated, and we hope to see you again soon. Thanks Team Superstars!

5぀星のうち1の評䟡

Spam email after spam email..... dont understand GDPR rules

Getting sick and tired of asking them to remove me from the email database, rally need to question their GDPR compliance as gone on and on. Even spoke with James Basu and politely ask "please stop" but to no avail and it keeps coming through.

2023幎6月9日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hello David,

Please allow us another opportunity to make this right. Could you contact us directly at info@superstars.co.uk? This will enable us to ensure your details are accurately removed from our database, as requested. We are committed to resolving this issue to your satisfaction and reinforcing our processes to prevent such occurrences in the future.

Thank you for your understanding and for allowing us to rectify this situation.

The Superstars Team

5぀星のうち5の評䟡

Five Star's for Superstars

This was my first visit to Monaco for the 2023 F1 Grand Prix, I was quite unsure as to what we could expect but we were in the safe hands of Ed & his team who were first class throughout the weekend.
The experience was fantastic and the Superstars team were always on hand to make the experience flow smoothly.
Thank you

2023幎5月26日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Joe, we are so pleased you had a fantastic time in Monaco, and thankyou for your great feedback, it is much appreciated. Thankyou so much Team Superstars!

5぀星のうち5の評䟡

Monaco GP .. not to be missed

We recently returned from a bucket list trip to the Monaco Grand Prix, as you can imagine the place is mad throughout the GP weekend, you really need to be in the safe hands of the professionals to get the best out of your visit. From our experience there are no more professional organisers than 'Superstars', it all seemed effortless, (I am sure that it wasn't), the transfers, accommodation arrangements, and most importantly the viewing and hospitality arrangements were exemplary. So many thanks for a lifetime experience ... highly recommended

2023幎5月28日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Gerry, it has been our pleasure to host you in Monaco and we are so pleased we have helped tick off something off your bucket list! Thankyou so much for the feedback and we hope to see you again soon. Thanks Team Superstars!

5぀星のうち5の評䟡

All the people I have dealt with at


All the people I have dealt with at Superstars have always been so helpful and accommodating. They are a real pleasure to arrange events through.
Caroline Gilroy

2023幎5月17日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Caroline, thankyou for your lovely feedback, it’s greatly appreciated. It’s our pleasure to help organise your experiences! Thanks Team Superstars!

5぀星のうち5の評䟡

Well-organised and great selection of


Well-organised and great selection of cars. Some as old and cantankerous as me. Just great fun.

2023幎6月8日
自発的なレビュヌ
Superstars ロゎ

Superstars からの回答

Hi Miles, we are so pleased you had a good time on the road rally, thankyou so much for your feedback. We hope to see you again soon! Thanks Team Superstars!

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