Surge Bikes レビュー 471

Great customer experience from start to finish.

I recently brought a Tern GSD from Surge Bikes. From my initial enquiry Matt took the time to understand how I'd be using the bike (mostly for carrying children) and help recommend the necessary accessories and check for compatability etc.
The bike was built and sent quickly and Matt also helped chase the freight company when I hadn't had my delivery date confirmed.
Overally a totally seamless experience, thank you very much!

Good service, good price

Surge Bikes keep a great range of bikes in stock so I was able to try out, buy and take away on the same day. They were super helpful.

Drove down from Eastbourne to look at one of there bikes. Lovely welcome with a offer of a coffee. Great service. Lovely to feel welcome.

Matt and the team made the whole purchase experience very simple. They have a great range of bikes, but if you're after something special they are one of the few Mondraker stockists in the UK.

Fantastic service start to finish. Couldn’t recommend this company more. Was a pleasure to buy my bike from them.

Highly recommend surge bike, I had an excellent experience with them, excellent communication and speedy delivery.

Received good advice on the bike I bought. Staff were polite and professional. No power sales, told me what I needed to know and then let me make a decision.
The bike arrived on time and was well packed.
Highly recommended.

Very good company, very prompt in all correspondence and professional, they even provided a full brief on the bike as part of the delivery. Would definitely recommend.

Very good service and support. Super happy with the new bike.I will definitely recommended to everyone.

Great comms and service. They made everything Very easy. Bike delivered in good time. Can’t fault them at all

Great customer service, very helpful, and the ordering system on the website was very intuitive. The delivery of the bike and accessories was also very efficient. Overall, a really good experience and I’d recommend dealing with Surge Bikes to anyone.

Great bike very helpful team. I had an issue with the rear tyre innertube, and Surge explained how to remove the rear wheel and gear cables. Thank you!

The way you order was different to what I'm used to, no buy it now type option.
Instead I enquired about the bike and then had a email back to make sure I was happy with the size and was told bike was in stock & it was shipped the following week. Very happy with process.

Great company to deal with, from start to finish my experience with Matt was exceptional. 5 starts

Great advice and had the bikes I wanted at a great price

I bought a Tern GSD bike at Surge bikes and the experience was outstanding! First, the 10% discount in accessories is amazing. Second, they suggested what accessories to get, which was super helpful since I'm new to these bikes. Finally, it was delivered on time, all assembled and neat and Mark gave a nice introduction to the bike.

Good bike delivery great