Sustainablechange レビュヌ 579

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TrustScore 5段階評䟡の4.5

4.7

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Just a really positive experience. I was looking to sustain the weight loss I had achieved and started following him on Facebook. Had a brief text chat with Alex and he kindly forwarded me some links... もっず芋る

5぀星のうち5の評䟡

Joining Sustainable change was the best decision I have ever made. I have tried many different diet plans over the years but this is by far the best. Having your own personal coach means that I am see... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was in a rut, doing what I thought was best in terms of exercise and diet but not making any progress. I invested in the 12 week programme and immediately felt connected to a team who cared and a wi... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I was given a couple of free courses to set me on my way, 🙏. The structure was great, not too intense but still impactful. Alex is a great speaker. The additional videos from several specialists we... もっず芋る

䌁業が回答したした


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

579件のレビュヌ

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5぀星のうち4の評䟡

So much more than "just another diet club"

In September 2024 having seen one of Alex's posts on Facebook I decided to join sustainable change. I was 2 months away from my 59th birthday and spinal surgery but made the decision to invest in myself. my physical and mental wellbeing and turn my back on the diet rollercoaster I'd been on for over 40 years.
Is it a cheap programme? No, but paying for diet clubs over the past 40 years has cost a small fortune and had left me heavier than ever.
Have I regretted my decision ? No. I have had access to mental wellbeing coaches, a physio to advice on the correct exercises for me, an extensive support network and most importantly a fantastic coach who has been by my side all the way with phone calls, messages, support, advice and guidance.
The results speak for themselves.... I am now 23 kilos lighter, have lost a total of 125 cm but more importantly I have a healthy relationship with food and have learnt how to love and accept myself for who I am.

2026幎3月10日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi M. Woods,

Thank you so much for sharing your experience with us. Reading stories like yours means a great deal to our entire team.

Making the decision to invest in yourself after 40 years on the diet rollercoaster takes real courage. Choosing to prioritise your physical and mental wellbeing, especially with surgery ahead and a milestone birthday approaching, is something you should be incredibly proud of.

Your results are absolutely fantastic. Losing 23 kilos and 125 cm is an incredible achievement, but what makes us even happier to hear is the relationship you have now built with food and with yourself. Learning to move away from restrictive dieting and towards understanding, balance, and self acceptance is exactly what sustainable change is all about.

We are also really pleased to hear how supported you have felt by the team. Having access to psychologists, physios, coaches, and our wider community is something we care deeply about because lasting change requires support from multiple angles, not just nutrition alone.

Thank you again for trusting us and allowing us to be part of your journey. Your story will inspire so many others who feel stuck in that same cycle and are looking for a different way forward.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

I am only starting my journey with Alex


I am only starting my journey with Alex and his company yet everything I perceived from all the free information I have been sent is very achievable and is given with my goals in mind to future proof my health fitness and weight loss. A big thanks to Alex and team I can do this with baby steps and guidance. A big thank you.

2026幎3月10日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Rhian,

Thank you so much for sharing this. We are really excited to have you starting this journey with us.

It is great to hear that the information we have shared so far already feels achievable for you. That is exactly what we aim for. Sustainable change comes from small, consistent steps that build confidence over time, and we are here to guide and support you through every stage of that process.

Your focus on future proofing your health, fitness, and weight loss is exactly the mindset that leads to long term success. You absolutely can do this, and you do not have to do it alone. Our whole team is here to help you take those baby steps and keep moving forward.

Thank you again for trusting us to be part of your journey.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Helpful and understanding

Alex was very empathetic and not pushy at all. He provided numerous free resources which were really helpful and encouraged me that making a small change every day really does add up. Feeling more hopeful that I can make a positive and lasting change to my health.

2026幎3月8日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi LM,

Thank you for taking the time to share this. It means a lot to us to hear that you felt supported and understood throughout your experience.

Our goal is always to meet people where they are and provide guidance that feels practical, achievable, and supportive. Sustainable change is never about pressure. It is about building small habits day by day that gradually create lasting results for your health and wellbeing.

We are really pleased to hear that the resources were helpful and that you are feeling more hopeful about making a positive and lasting change. That mindset is a powerful place to start, and those small daily improvements truly do add up over time.

Thank you again for your kind words and for allowing us to be part of your journey.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Great help thank you

Great help thank you

2026幎3月9日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Nicole,

Thank you so much for taking the time to share this. It really means a lot to us to hear that you found the support helpful. Our whole goal is to make sure you feel guided, supported, and confident with the changes you are making, so hearing this is incredibly encouraging for the team.

Please remember we are always here for you. Keep leaning on the support, the resources, and the team whenever you need it. We want you to continue building momentum and feeling stronger with every step forward.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Friendly advice

I got so much help and advice lots of links and all free

2026幎3月9日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Jacqueline,

Thank you so much for sharing this. We really appreciate you taking the time to leave such kind feedback.

We are so glad to hear that you found the advice helpful and that the resources and links supported you. Our goal is always to provide as much value, guidance, and practical support as we can so people feel empowered to take the next step in their journey.

Please remember we are always here for you and we are genuinely excited to see you continue building on the progress you have started.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Fantastic advice

Fantastic advice, plenty of information and tios shared looking forward to reaping the rewards. Thanks again

2026幎3月9日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Karen,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience.

We are so pleased to hear that you found the advice valuable and that the information and tips were helpful for you. Our goal is always to make sure you leave feeling informed, supported, and confident about the steps ahead.

It is great to hear that you are looking forward to reaping the rewards. Keep focusing on the small, consistent actions and please remember we are always here to support you whenever you need guidance along the way.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

A caring and compassionate organisation

I’ve been with SC for just over a year now and am lighter and have lost cms which is what I joined for. What I didn’t realise I’d also get was a supportive community including a wonderful personal coach who truly keeps me on track and access to reliable information, live coaching sessions and helpful book recommendations. The SC team are all truly lovely people and genuinely care for each person on the program. This is an organisation that will help you lose weight but has so much added value.

2026幎3月9日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Thank you so much for sharing this and for being part of the community for over a year now. It is incredibly meaningful for us to read feedback like this.

We are so pleased to hear about the progress you have made with both weight and centimetres. That is a fantastic achievement and a real reflection of the consistent work you have put in. What you mentioned about the community and support is exactly what we aim to create. Sustainable change is never just about the number on the scale. It is about having the right guidance, a coach who cares, access to reliable information, and a community that supports you through the ups and downs.

Hearing that your coach has helped keep you on track and that you have found value in the live coaching sessions and resources really means a lot to us. We genuinely care about every person in the program and it is wonderful to see you making the most of the support available.

Please remember we are always here for you and we are excited to continue supporting you on the next stage of your journey.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Being held accountable for my actions is a true gift

It was a challenge to invest in the help and support offered to me by Sustainable Change initially because I had almost given up on finding the kind of support I knew I wanted. I had previously lost over 7 stone with the help of 2 very well-known nationally available weight loss organisations. I hadn’t enjoyed it at all but instead had felt judged and that I had failed because I’d allowed myself to get so fat. I knew I needed to lose more weight- a consultant at my local hospital had told me I should really lose half my then body weight. However, I was afraid to return to either of those organisations because neither of them had helped me to understand WHY I had such a problematic relationship with food or to overcome and change it. If I failed to lose weight one week no one held me accountable. Instead I was told to ‘start again tomorrow’ giving me permission to go home, stuff my face with sugary cakes and chocolate, feel dreadful and ashamed and start again the next morning. So I was looking for something else which is why Alex Neilan turned up on my Facebook feed.

Initially I turned down the invitation to find out more however when I inherited some money very unexpectedly I decided to invest in the 12 week programme they offered mainly because I thought having a coach to help me to be accountable for my actions would be a good idea.
It has been. I have finally found out why I have used food as the main source of comfort and reassurance for so many years and have begun to really tackle that. Finding sustainable solutions to my general tendency to dislike exercising has been another revelation. I now really enjoy walking briskly every day and feel off kilter of if I don’t do it.

I’ve read that some people find the amount of information they’re given at the beginning is overwhelming however I just saw that as being offered lots of different approaches. It isn’t a “one size fits all” approach which I really liked. I’ve particularly enjoyed the reading list and the support of my superb coach Michelle. I’ve also been able to access some help with my emotionally stuck feelings about moving at all and been able to completely change my relationship with sleep. I used to take hours to relax enough to sleep. Now however if I even sit on my bed I’m nodding off almost immediately.

I’m so grateful to Alex and his team of professionals who provide a truely 360degree service. With their help I am learning how to not need their help in the future.

2026幎3月6日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Lulu,

Thank you for taking the time to share such an honest and thoughtful reflection on your journey. Reading this means a great deal to us.

First, we want to acknowledge the courage it took to invest in yourself again after the experiences you had previously. Many people come to us feeling exactly the same way, having tried other approaches that focused only on the scales without ever helping them understand the deeper relationship they have with food, movement, and themselves. What you described is precisely why we built this program the way we did.

Hearing that you have begun to understand why food became a source of comfort for you, and that you are now actively working through that with the support of your coach, is incredibly powerful. That level of self awareness is where real, sustainable change begins.

We are also so pleased to hear how much you are enjoying your daily walks and that movement is starting to feel like something that supports you rather than something you have to force yourself to do. Those small shifts in mindset are often the moments that change everything long term.

Michelle will be so happy to hear your kind words. Our coaches genuinely care about the people they support and take great pride in helping you stay accountable while also giving you the tools to build independence and confidence in your own decisions.

What you said at the end really captures the purpose of everything we do. Our goal has always been to help people build the skills, awareness, and systems so that over time you no longer need us in the same way. We want you to feel empowered, capable, and in control of your own journey.

Thank you again for trusting us to be part of this chapter. We are incredibly proud of the progress you are making and we will continue to support you every step of the way.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Alex was absolutely fantastic

Alex was absolutely fantastic, kept in contact sent me so many free links, he is brilliant with knowledge and advice THANK YOU I recommend anyone who wants to lose wait to get in contact with him, I haven’t paid anything for his services

2026幎3月6日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Wendy,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience.

We are so pleased to hear that you found the guidance, resources, and support helpful. Our goal is always to provide as much value as possible so people can start learning, building awareness, and taking positive steps forward, even before they decide whether the program is right for them.

It means a lot to hear that you would recommend reaching out. We truly believe that when people have access to the right information and support, they can begin making meaningful progress in a way that feels sustainable.

Thank you again for your support and please remember we are always here if you ever need guidance in the future.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Sustainable Change

I was dubious of the advert at first so did some background checks and it was genuine. I started watching the morning lives which Alex does every morning, Mon - Fri giving away so much information and help sheets for free. This isn’t a fad diet, it’s a sustainable plan for you to lose weight and be able to maintain your goal weight whilst still eating foods you enjoy, albeit a healthier version. Scarlett has been amazing and always kind and supportive, as well as giving a quick response to any questions I may have. A wonderful supportive company that has ladies best interests at the heart of everything they do.

2026幎3月5日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Lisa,

Thank you for taking the time to share your experience. We are so glad that our morning lives and the resources we provide have been helpful for you. Our goal is always to create a sustainable plan that not only helps you reach your weight goals but also allows you to enjoy the foods you love in a healthier way. We are thrilled to hear that Scarlett has been supportive and responsive, as providing that level of care is at the heart of everything we do. Your kind words mean so much and inspire us to keep supporting every client with the same dedication.

All the best,
The Sustainable Change Team

5぀星のうち1の評䟡

Avoid

I do not know how this company knew my name and phone number. However they sent me a message asking if I would answer questions. I replied with no. They then absolutely hounded me sending the same question over and over. In the end I had to block them. I have never used this company and after being hounded like this would never use them. Please avoid as nobody should ever be intimidated and harassed to use a service.

2026幎3月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Just amazing!!!

Hi, I reached out to sustainable weight loss, nearly a week ago, having got back in touch, and a lot of messaging ,they couldn't have been more helpful!!!.
They have been so approachable, quick to reply, and point me in the right direction to start my Own weight loss journey.
They have given me, for FREE !!!!! lots of resources and time, that I could use myself at home, which has been amazing, so so grateful.
Would highly recommend them!!!

2026幎2月27日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Susan,

Thank you so much for sharing your experience. We are delighted that reaching out has been helpful and that our resources have given you a great starting point for your weight loss journey. Making sure you feel supported, informed, and empowered is exactly what we aim for, and it is wonderful to hear that our approach has made a difference. Your recommendation means a lot and encourages us to continue giving our best to every client.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

Fab programme

Fab programme, have personalised help and a dedicated coach. My coach Rab speaks to me daily, with help, encouragement and any changes to the programme I need. Alex is very motivational and all the professionals are brilliant and full of helpful and useful knowledge. Highly recommmend this programme.

2026幎3月3日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Katy,

Thank you for sharing your experience. We are thrilled to hear that the personalised support and daily guidance from Rab have been so valuable to you. Our goal is always to provide motivation, expert knowledge, and encouragement to help every client succeed. It’s wonderful to know that Alex and the whole team have made such a positive impact. Your recommendation means so much to us.

All the best,
The Sustainable Change Team

5぀星のうち5の評䟡

I came across this by accident on


I came across this by accident on Facebook and was very sceptical about it being free but after checking it out I can totally say it makes you think about everything not just food, it helps you understand everything in your day to day life that makes you think about food and how to change your mindset around it all. I encourage everyone who struggles with food to look into this.

2026幎3月2日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Andrea ,

We really appreciate you taking the time to share this.

We completely understand the scepticism. When something says it is free, especially in the health and nutrition space, it is natural to question it. That tells us you care about where you invest your time and energy.

What makes us most proud reading your message is not that you enjoyed it, but that you recognised this is about more than just food. That is exactly why we built it the way we did. Sustainable change is never just about calories or meal plans. It is about understanding your environment, your habits, your triggers, your self talk, and the patterns that play out day to day.

When people begin to see that food is often the symptom and not the root cause, that is when real progress starts.

We genuinely want people to think differently. To feel empowered. To realise they are not broken and they do not lack willpower. They simply need the right tools and the right support.

Thank you for encouraging others to look into it. That means a lot to us because we built this to help as many people as possible who are silently struggling.

We are always here if you need us.

All the best,
The Sustainable Change Team

5぀星のうち4の評䟡

I have only recently signed up to this


I have only recently signed up to this facebook group and the free program of videos and cheat sheets have been very helpful.
The tips on eating out have already been put into practice

2026幎3月1日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Helen ,

We love hearing this.

Firstly, well done for not just watching the videos but actually putting the tips into practice. That is where change happens. Information is helpful, but implementation is what builds confidence and momentum.

Eating out is one of the biggest triggers for people when it comes to feeling out of control. When you can go out, enjoy yourself, and still feel aligned with your goals, that is a huge win. It proves this is not about restriction. It is about awareness and better decisions in real life situations.

We built the free resources to be practical, not overwhelming. Small shifts. Clear strategies. Real world application. So hearing that you have already used them tells us you are ready to take ownership of your progress.

Keep applying. Keep reflecting. Keep building those small wins.

We are here to support you every step of the way.

All the best,
The Sustainable Change Team

5぀星のうち1の評䟡

Beware!

Be very wary of signing up. My wife (66 years old) joined last year at £2000 for life. She has lost weight and enjoys it. Her trainer is rarely available though and the daily live workouts are now once a week. After a few weeks I overheard a call from Alex Neilan and that included- you dont have to include your husband - it's your body and your money -. I found out he had talked her into giving him another £3000 for the platinum course! I got her to call him back next day to get her money back where he explained there are no refunds as when you electronically signed up you waive your rights to the 14 day cooling off period. At the same time he talked her out of another £600!
Alex Neilan does deliver for £2000. Just beware the follow up hard sell.
My wife keeps up her diet and exercise regime but rarely uses her 'platinum' course.
Look at lots if reviews.

2026幎2月27日
自発的なレビュヌ
5぀星のうち5の評䟡

MY BIGGEST WIN WITH SUSTAINABLE CHANGE

My life has changed dramatically since I joined Sustainable Change. Headed by Alex Neilsden and his cracking team of professionals, I’ve been able to lose 14kg since August, guided by my very knowledgeable coach Gavin Gilsenan. As part of joining SC you are given a coach who checks in with you 2-3 times a week, more if you need it, and guides you through anything that comes up when losing weight. Gavin’s expert knowledge and belief in me has seen me through a back, knee and ankle issue since I started in August. All at different times of course, but that’s when I have tended to give up and give in. I was Queen Couch Potato when I started, now I’m walking the dog outside for long walks and looking forward to getting outside to walk more, it’s catching! I’m excited for my life again and can’t wait for summer when I can really enjoy the Spring & summer without giving excuses why I can’t join in with walks or other fun outside activities. I’ve achieved (for me) the impossible. I’m mobile and confident again. My outlook on life was good but in denial and inside I thought this is it, I will be overweight & 70, this is my life now. Not true! Your health matters and at SC it’s not just about the scales, it’s the non-scale victories that matter more, cheered on by Gavin G and Alex N, I feel I can achieve more to truly enhance my health to better serve my family and six grandchildren. If you’re on the fence about doing this, take it from me, you’ll never look back. There’s a new you just waiting to emerge! If you do, ask for Gavin, he’s da best!
Elaine Sadler 🙌

2026幎2月28日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Elaine ,

Reading this truly means the world to us.

Firstly, 14kg since August is an incredible achievement, but what makes us even prouder is who you have become in the process. From Queen Couch Potato to someone who looks forward to walking the dog and getting outside more. That is real transformation.

What stands out most is that you did not give up when the back, knee and ankle issues showed up. In the past, that might have been the moment everything stopped. This time, you leaned in, stayed coachable, and trusted the process. That is growth. That is resilience. That is Sustainable Change in action.

Gavin will be absolutely delighted reading this. His belief in our members is unwavering, but the truth is, he can only guide and support. You are the one who showed up. You are the one who did the work. You are the one who chose not to let old patterns win.

We love that you highlighted something so important. It is never just about the scales. It is about mobility, confidence, energy, outlook, and being able to show up fully for your family and your six grandchildren. That is the real win.

The moment you realised that being overweight at 70 was not your destiny, that is when everything changed. Your health matters. Your future matters. And we are always going to be here to support you as you continue building it.

Thank you for trusting us. Thank you for your kind words about Alex and Gavin. And thank you for encouraging others who might be sitting on the fence. There absolutely is a new version of them waiting.

We are so proud of you.

All the best,
The Sustainable Change Team

5぀星のうち1の評䟡

I joined in January when very


I joined in January when very vulnerable I never researched it just been diagnosed with liver damage none repairable . First off all the say it’s free . But when you get the call from Alex they ask for 1,200.00 I had no support once I joined got cheap bunch flowers and diary from them . Would not let me cancel I text Claire told her on 3 rd Feb say was dropping they took other 550.00 spoke to Davina’s she says won’t refund but think my self lucky I have got life time membership . Never joined no Facebook group so was no support at all I checked in with Andy my coach which I can say only positive thing he was so helpful .PLEASE AVOID THIS COMPANY AT ALL COST THEY ARE A CON COMPANY I WISH NEVER GOT INVOLVED ONCE YOU SIGN CONTRACT YOU TIED IN . Alex is only after you money . Horrible company .

2026幎1月10日
自発的なレビュヌ
5぀星のうち5の評䟡

I discovered this website just today on


I discovered this website just today on Facebook and subsequently spoke at length to Alex about what was hindering my weight loss. I found him to be extremely supportive & approachable & I am looking forward to discovering more about what Sustainable Change can offer me

2026幎2月27日
自発的なレビュヌ
Sustainablechange ロゎ

Sustainablechange からの回答

Hi Lindsay ,

Thank you for sharing this.

We are really glad you reached out and had that conversation. Taking that first step and being open about what is actually hindering your weight loss is often the breakthrough moment. Most people stay stuck because they never slow down long enough to explore what is really going on underneath the surface.

There is never judgment from us. Only curiosity, support and a genuine desire to help you move forward.

What excites us most is that you are looking forward to discovering more. That tells us you are ready for change, not just information. Sustainable Change is about understanding the deeper drivers behind your habits, building awareness, and then putting practical systems in place so progress feels sustainable, not forced.

We are here to guide you through that process step by step. You will never be left guessing.

We are looking forward to supporting you on this journey.

All the best,
The Sustainable Change Team

5぀星のうち1の評䟡

PLEASE DO NOT USE THIS COMPANY

Further to my previous review I thought I would share the response from Sustainable Change regarding my refund request. They have offered me £300 refund for the £1400 + I have paid them for something that I do not know use do not like and certainly will not be wanting anything further from them.

Dear Jane,

Thank you for speaking with me this week. I understand the difficulties you have been facing recently, including your health challenges and frustrations with the program. I am sorry to hear you have been unwell.

To confirm the outcome of our call:

You are unhappy that we will not process a refund for the Sustainable Change programme which you joined in October 2025. In line with the agreement you signed, you cannot request a refund because the services start immediately upon sign up. As I mentioned on our call, you have spent time reviewing the agreement as per the screenshots attached. I have attached a copy of your signed agreement.

You also mentioned you had not been using the programme which I acknowledge based on the last date you logged into your app; please see the attached screenshots. However, this does not negate that we provided you with a service in line with your agreement.

Although you signed an agreement for £1,900, we will waive the remaining payments and we won't take any further charges as a gesture of goodwill.

We acknowledge that you have not used the app since November and found the program overwhelming. I explained the program's cost liability and offered you a partial refund as a gesture of goodwill, which you declined. I also offered you the opportunity to pause your coaching until your health improves and time back as a gesture to complete the programme in the future; which you declined.

While I'm sorry we couldn't reach an agreement during our call I will stop further payments for you as previously mentioned. You will continue to have lifetime access and support from the inner circle and the program will be available to you whenever you feel ready.

Please feel free to reach out if you have any further questions or require additional support.

Best regards,
Client Support Team
Sustainable Change

I do not understand why they think it is ethical to keep my money when I have been trying to get a refund since Nov last year and not using their services.
Is it fair that you pay for something before you see exactly what you get for your money.

2025幎10月22日
自発的なレビュヌ

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