レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
Swap-line.com is a fast cryptocurrency exchange service that offers trading in various digital assets and cash withdrawals in many Ukrainian cities. Our Advantages Numerous exchange directions Fiat cash availability in most major Ukrainian cities Quick customer support Transaction compliance checks (AML and KYC) Referral program Bonuses for regular clients Exchange requests are accepted 24/7. However, payouts and processing for requests made outside operator hours are completed during the next working hours (08:00 - 00:00 Kyiv time, UTC+2). Contacts Official Website: https://swap-line.com Support Telegram: @swaplinecom Email: admin@swap-line.com Telegram Channel: swaplinecom
連絡先
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service for exchanges
Great service for exchanges. Fast, reliable, convenient and good rate. I recommend!
Quick and reliable
Used this platform twice for crypto-to-fiat exchange. Service was quick and reliable, with email notifications about the application's status. Fully satisfied.
Предновогодний обмен
Спасибо большое за очередной обмен! Вы помогаете радовать добрых людей. Обмен прошел быстро, подарочек к Новому году удался.
Хочется отметить хороший курс, всегда один из лучших!
Мира, добра, с Новым 2026 годом!
swap-line.com scammer
This exchange turned out to be completely unreliable. They blocked my funds without providing any proof or explanation. The payout was never processed, and they also refused to return my money. Their support gives vague answers and avoids responsibility. I strongly advise everyone to stay away from this service. It behaves more like a scam than a legitimate exchange.

Swap Line からの回答
🚨 SCAM ALERT: swap-line.com Uses Double Standards to Steal Funds
I sent approximately one thousand dollars in cryptocurrency to this exchange for a conversion service in late November 2025.
My funds were blocked immediately after receipt. The explanation given was that my wallet showed a very high risk level in their compliance check.
When I investigated this claim myself using publicly available blockchain analysis tools, I discovered a significant inconsistency in their approach.
THE ISSUE:
According to the same risk assessment service they used to evaluate my wallet, I found:
- My sending wallet: Approximately 99 percent risk marker
- Their receiving wallet: 100 percent risk marker
- The original source wallet: Less than 50 percent risk
I asked their support team multiple times to explain why my wallet with a slightly lower risk percentage warranted blocking, while their own wallet showing an even higher percentage was apparently acceptable for normal operations.
Their response was simply to request identity verification documents and stated that further discussion was unnecessary.
TECHNICAL EXPLANATION:
This appears to be what blockchain analysts call "marker inheritance" - when cryptocurrency moves through different wallets, each subsequent wallet can inherit risk flags from previous transactions in the chain.
The fact that their own wallet showed the highest risk level after receiving my transfer suggests this is a technical artifact of how these assessment tools work, rather than evidence of actual wrongdoing.
If my understanding is correct, this raises questions about the fairness of applying such policies selectively.
METHODOLOGY CONCERN:
I also checked the original source wallet through a different assessment service, which showed a much lower risk level.
Different compliance tools can produce significantly different results. Industry best practice suggests checking the original source of funds rather than intermediate addresses.
MY POSITION:
I received these funds as payment for selling digital entertainment items, which is a legal transaction. I was completely unaware of any concerns about the funds origin and did not personally use any mixing or tumbling services.
I have declined to provide personal documentation because:
1. The original source shows low risk on alternative services
2. Their own wallet displays the same risk marker
3. The logical inconsistency in their policy has not been addressed
4. Concerns about data security without disclosed regulatory jurisdiction
RESOLUTION ATTEMPTS:
I filed a formal complaint through the listing platform where this exchange is featured. As of this review, the matter remains unresolved and my questions about the assessment inconsistency have not been answered.
RECOMMENDATION FOR OTHERS:
Based on my experience, I would suggest:
- Use multiple independent assessment tools before accepting large amounts
- Understand how different tools can show different results
- Ask exchanges to explain their risk assessment methodology
- Be aware of the "marker inheritance" phenomenon
- Request clear explanations before sharing sensitive documents
- Verify the exchanges policy on returning funds if issues arise
I hope sharing my experience helps others make informed decisions about which services to use.
Amount involved: Approximately one thousand US dollars
Date: Late November 2025
Status: They are not paying me

Swap Line からの回答
Great service for swapping crypto
Used Swap Line today to exchange some crypto. The whole process took about 15 min~. Not bad at all, especially for a Sunday.
I always exchange here
I always exchange here. They work very quickly and are available until late. The site is user-friendly, and the operator responds promptly on Telegram. The exchange rate is consistently good, so you don’t even need to check it. I recommend this service!
Feedback on the crypto exchanger
I've been using this exchanger for over six months now. Finally found a service without unnecessary clutter in the interface and with reasonable limits. Transfers go through quickly, within the specified timeframe, with no unexpected delays. When I had questions, support responded promptly — I didn't have to wait for days. Haven't discovered any hidden pitfalls. For everyday crypto operations — it's exactly what I need.
Fast and secure
Fast and secure. I use this exchanger time after time without any troubles
Обменивала несколько раз в этом месяце
Обменивала несколько раз в этом месяце, все ок, быстро выплачивают, рекомендую
scammers
scammers. throw money away. they tell tales about blocking. although they may actually be blocked in some places due to fraud. remove negative reviews about yourself.

Swap Line からの回答
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