Swimstarsanddolphins レビュー 31

Swimstarsanddolphins からの回答

2026年3月31日

Thank you for leaving us such a lovely review. We are so pleased to hear that they made you and your daughter supported throughout the session. We look forward to meeting your son too.

Thank you for choosing us to be apart of your children's swimming journey.

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear your 3-year-old is enjoying her lessons and learning to feel safe and confident in the water.

A special thank you for mentioning Charlotte and Freya, as well as our café team — we’ll be sure to pass on your kind words. Creating a happy, supportive environment for both children and families is at the heart of what we do, so feedback like this really means a lot to our team.

Thank you for being part of the Swimstars family 💙🌊

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review. We’re so pleased to hear how much your daughter enjoys her swimming lessons with Jamie, and how supported and encouraged you’ve felt since starting with us from such a young age.

It’s wonderful to know you felt welcome from the very beginning and that you enjoy our warm pool, clean facilities and convenient on-site parking. We also love that staying for a coffee has become part of your routine — those little moments matter too ☕💙

Thank you for being part of the Swimstars family 🌊

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear how positive your experience has been at our Bawtry location and that your toddler is enjoying their swimming journey with us.

It’s great to know you’re finding the progress app helpful and making the most of our additional booster sessions — we love being able to offer extra opportunities for practice and confidence-building. We’re also delighted that our team and facilities at Bawtry have made such a good impression.

Thank you for your honest feedback regarding our Wheatley site too — all feedback helps us reflect and continue improving across our centres.

We’d absolutely love to welcome your twins when they turn two, and you’ll be pleased to know we do offer a 25% third child discount — we’ll be very happy to talk this through with you when the time comes 😊

Thank you for being part of the Swimstars family 🌊

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for such a thoughtful and detailed review. We absolutely loved reading about Poppy’s swimming journey and how her confidence, skills and water safety knowledge have grown over the years — that is exactly what we strive for.

It’s wonderful to hear that our team’s patience and ability to break down skills in a fun, child-friendly way has made such a positive difference, and that Poppy looks forward to her lessons each week. We’re also really pleased you’ve found the online progress reports useful and that the top-up sessions have supported her development further.

Thank you for your kind words about our holiday camps, coaches, staff and facilities. Feedback like this means so much to our whole team and reinforces the care and pride we put into everything we do.

We truly appreciate your recommendation and your continued support — it’s families like yours that make Swimstars such a special place 💙🌊

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your kind words and recommendation — it really means a lot to us. We’re so pleased to hear you’ve felt well supported by our team and that our caring approach, pool safety and communication have stood out to you.

We always aim to be flexible and responsive for our families, so it’s lovely to know this has made a positive difference. Thank you for choosing Swimstars and for recommending us so highly ❤️🌊

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for such a lovely review. We’re delighted to hear how supported your children have felt and how much their confidence and skills in the water have grown — that’s exactly what we aim to achieve in every lesson.

It’s wonderful to know the warm, positive atmosphere has made such a difference and that your children genuinely look forward to coming each week. Thank you for your kind words about our team and for recommending Swimstars so highly — feedback like this means the world to us 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review and recommendation. We’re so pleased to hear how much your granddaughter is enjoying her lessons and progressing so well — it’s always wonderful to see confidence and skills grow in the water.

We’re also delighted that you’ve noticed our bright, clean facilities and the care our team puts into supporting every child. Thank you for choosing Swimstars and for your kind words 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for taking the time to share such a detailed and lovely review. We’re absolutely delighted to hear how positive your experience has been with all three of your children, especially your little girl who has just turned two. It’s completely natural to feel unsure at that age, so we’re really pleased our team helped her feel safe, supported and confident in the water.

It’s wonderful to hear that the use of Makaton and the support of our Swim Buddies have made such a difference, and that you’ve felt reassured throughout lessons — supporting both children and parents is really important to us.

We’re also glad to know our team has been able to accommodate changes to lesson times and that the waiting list process has worked well for you. Thank you for your kind words about our facilities too.

“Worth every penny” truly means the world to us — thank you for being part of the Swimstars family 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for taking the time to share such a thoughtful and detailed review. Reading about both of your children’s very different swimming journeys has been incredibly moving for our team.

We’re so proud to hear about your eldest’s progress into academy level and her incredible achievement of swimming 1000m — what a fantastic milestone. Your kind words about Marc and his high standards, attention to detail and commitment to technique will mean so much to him.

Your youngest’s journey is equally special. Thank you for sharing it so openly. The patience, creativity and care you describe from Ruby truly reflects the heart of what we do. Helping a child feel safe, understood and confident — especially when swimming feels overwhelming — is so important, and it’s wonderful to hear how her consistency and gentle approach helped him thrive. We’ll be sure to share your words with her.

We’re also incredibly grateful for your trust in recommending Swimstars to your school — that means more to us than we can say. Thank you for choosing Swimstars year after year and for being such a valued part of our community 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your kind words. We’re delighted to hear how much progress your son has made during his time with us and that his journey through the academy has been such a positive experience.

It’s wonderful to know our team’s friendly, supportive approach has made a difference for both your son and for you as a parent. Feedback like this means a great deal to us and reinforces the care and passion we bring to what we do every day.

Thank you for being part of the Swimstars family 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review, Kirsty. We’re thrilled to hear how well both of your children have progressed with us and that you’ve seen such a clear difference in confidence and development.

It’s especially meaningful to know that your experience with Swimstars has stood out compared to previous lessons — progress, quality teaching and a positive environment are incredibly important to us. We’re also delighted that our cleanliness and high standards around the pool and changing areas have made a strong impression.

Thank you for recommending us to other families — that means the world to our team. We really appreciate your continued support and trust in Swimstars 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review. We’re delighted to hear how comfortable and supported your son has felt over the years and how pleased you are with his progress.

A special thank you for mentioning Freddie and Micheal — we’ll be sure to pass on your kind words. Listening to children and helping them feel safe and confident in the water is so important to us, so it’s wonderful to know this has made a difference.

We’re also thrilled to be welcoming your youngest now too — thank you for trusting us with both of your children and for being part of the Swimstars family 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for such a wonderful review. We completely understand that choosing a swimming provider is a big decision, so it means a great deal to hear that Swimstars has been worth every penny for your family.

We’re thrilled to hear how much progress your children have made in such a short time — from swimming without armbands to following instructions and enjoying their learning journey. The staff-to-child ratio is something we take great pride in, as it allows us to support confidence, safety and progress together.

Thank you for your kind words and recommendation — we’re so pleased to be part of your children’s swimming journey 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review. We’re delighted to hear how positive your experience has been at our Bawtry centre and that the Swim Buddies have made such a difference in supporting your children during their lessons.

Providing the right level of support to help every child feel safe and confident in the water is so important to us, so it’s wonderful to know this has stood out. Thank you for choosing Swimstars and for being part of our community 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for such a lovely 5-star review. We’re delighted to hear that you felt welcomed from the moment you arrived and that our team, organisation and facilities made such a positive first impression.

It’s especially wonderful to hear how much your daughter’s confidence and swimming ability have grown — particularly knowing how challenging those early pool experiences can be. Your kind words about our team’s patience mean a great deal to us.

We’re also pleased you’ve found the welcome pack, rewards system and certificates motivating for your daughter, and that our communication has been clear and helpful. Feedback like this truly encourages our team to keep doing what we do.

Thank you for your support and for being part of the Swimstars family 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review. We’re so pleased to hear how much you enjoy coming to swimming and that our team’s friendly, supportive approach has made such a positive impression.

Feedback like this really means a lot to us — thank you for being part of the Swimstars family 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for your lovely review. We’re really pleased to hear you’ve enjoyed our facilities and found the changing areas, viewing space and cleanliness to be a positive part of your experience.

It’s also great to know our team’s encouragement and fun approach have helped make swimming enjoyable for your child, and that the small class sizes and support from our Swim Buddies have stood out. Creating a supportive, engaging environment is so important to us, so feedback like this means a lot.

Thank you for being part of the Swimstars community 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for such a heartfelt review. Your words mean more to us than we can say. We’re incredibly proud to hear that you’ve felt supported, never judged, and always accommodated throughout your time with us — that’s exactly the environment we strive to create.

Supporting children of all needs, including those who are ADHD, with patience, understanding and flexibility is so important to us, and we’re really grateful you trusted Swimstars Bawtry to be part of your children’s journey.

Thank you for your continued recommendations and support — families like yours are at the heart of everything we do 🌊💙

Swimstarsanddolphins からの回答

2026年2月4日

Thank you so much for taking the time to leave such a detailed and considered review. We’re delighted to hear how well your children have progressed since joining us and that they’ve developed into confident swimmers — that’s exactly what we strive for.

It’s lovely to hear your kind words about our facilities, swim teachers and pool buddies, and we’re really pleased your move to Swimstars has been such a positive one.

We also truly appreciate your honest feedback regarding staff continuity. You’re absolutely right that familiar faces can play an important role in children feeling secure and confident, and this is something we actively consider when planning rotas. Your comments are valuable and help us continue refining how we support both children and families.

Thank you again for your recommendation and for recognising the care and quality our teams work so hard to deliver. We’re very grateful for your support and for being part of the Swimstars community 🌊💙