All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I placed an order on the weekend but by Monday needed to add to the order contacted T-mex very helpful added to my order no problem received next day
Wide range of stock and very quick turnaround on our orders. Glad I found a great local supplier where we can order online and collect very quickly as everything we do seems to be last minute and T-Me... もっと見る
Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... もっと見る
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企業情報
T-mex Express について
当該企業による記述
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連絡先
Moat Farm, Green Lane, ME17 3ES, Maidstone, 英国
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
通常48時間以内に回答
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Excellent product
Excellent product. They had the widest range, so I got exactly what I needed. Reasonable price too. Prompt delivery, although I did have to pay for it...
100% I'd shop here again
Great service, next day delivery being next day. Quick responses to email enquiries were really handy..
Very very help full staff would recommend
from the 1st contact to delivery i cant fault this company very good service
Met expectations every time
Have ordered a few times and so far everything has arrived as per order and promptly. Thank you.

T-mex Express からの回答
T-mex were very efficient
T-mex were very efficient. I ordered and they delivered quickly and when they sent a wrong product I emailed and they replaced in less than ,48hrs. I will use them again

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The T Mex experience
Excellent range of products, easy to order on their website , simply choose , pay and receive very swiftly …

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Fantastic service
Fantastic service, knowledgeable staff and swift delivery, I’ll definitely be using them again!!

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Excellent service
Ease of use and very helpful staff
Ease of use and very helpful staff, fast service. great communication
Customer service did liase when the…
Customer service did liase when the order took longer than than normal. The manhole cover although it was OK for where it went it was not the one in the photo so didn't fit flat instead it's raised but as said it works fine because it's in a border not in a foot path and what it is is good quality.
I placed what must be a very small…
I placed what must be a very small order for T Mex but for me was hugely important and I was replacing much of the pipework for my Koi pond into a new shed. Not to be missing an elbow / socket part will be crucial on the day.
The whole team went above and beyond in helping me. If this is the service provided to an individual then I can only imagine to any Company it must be truly amazing. Lovely people, great compnay.
Poor customer service
So the courier allegedly delivered the parcel to the wrong address which also was an empty property for sale even though it displayed the house number clearly. Not T-mex fault however the customer service from T-mex was awful, I had to ask for a call by a manager and made a formal complaint which never happened and finally took a week to receive a refund. I appreciate they have policy’s and procedures but 1hr after not receiving the delivery that showed delivered the courier had provided a photo of the incorrect property and location but still I had to wait for T-mex to wait for the courier to investigate. Doesn’t help me when waiting on the fittings and having to pay out for replacements whilst trying to get a refund for the original. No apologies for my time wasted which was over 2hrs sourcing other fittings and chasing Tmex. Very disappointing

T-mex Express からの回答
Poor customer service and poor business ethics
Wanted a large amount of a certain item (32-20mm reducer) item stated 217 in stock at 58p each. Called them up to check they had the stock in and to cross reference them from our current supplier, was advised someone would check and call me back - they never did and I went back online to order them and they'd put the price upto 70p each. Poor customer service and poor business ethics. Have taken my business elsewhere which is a shame as we buy circa 10,000 a year.

T-mex Express からの回答
Easy to order online
Easy to order online, delivery very prompt, price competitive. Technical help was informative and helpful.

T-mex Express からの回答

T-mex Express からの回答
Very helpful company to deal with
Very helpful company to deal with, order process fast and easy

T-mex Express からの回答

T-mex Express からの回答
Great service above and beyond
Great service above and beyond, researching and supplying a product that they don’t even stock arriving next day at a great price.
Many thanks
Clive nicholls

T-mex Express からの回答
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