Great customer service
Great customer service! Always very fast and reliable!! Great to work with..
2025年7月16日
自発的なレビュー
TACO CLOUT からの回答
Thank you for the kind words!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
Taco Clout isn’t just another off-road parts store — we’re Toyota people, building for Toyota people. Born from trail runs, busted knuckles, and way too many late nights researching what actually fits and actually performs, we created Taco Clout to cut through the noise and bring clarity, quality, and community back to the mod game. We specialize in aftermarket parts and accessories for Tacoma, 4Runner, and Tundra builds, carefully curating gear that works hard, fits right, and looks damn good doing it. Whether you're blacking out your rig, upgrading your visibility, or beefing up your trail armor — we're here to help you do it right the first time. Why choose Taco Clout? Because we do things differently. We take a fitment-first approach—no guessing games, no vague promises. We obsess over compatibility so you don’t have to. Our hands-on support means you’re talking to people who’ve likely installed (or broken) the very gear you’re asking about. And unlike the big-box parts warehouses, we’re curated, not crowded—we don’t carry everything, just the stuff that’s actually worth your time and money. Most importantly, we’ve got Toyota-specific DNA running through everything we do. We eat, sleep, and wheel Toyotas. That’s it. That’s the brand. Whether you're building out your first rig or fine-tuning your tenth, our mission is the same: to help you build with confidence — and maybe have a little fun while you're at it. Thanks for rolling with us.
連絡先
1301 Long Paw Ln, 28214, Charlotte, 米国
- 9802409589
- sales@tacoclout.com
- tacoclout.com
3.3
まあまあ
5件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Most likely Scam Internet Storefront stay away
Sub par company with a scam store front on the internet. They are none responsive when you attempt to communicate with them on the Internet, Text or Phone. They are apparently working from on Cell phone for their business # as well as texts. Their email is also a private gmail account. Stay away from this company. They will bill your credit card and not provide you with any timeframe for delivery and cause you much frustration.
Still waiting on resolution, apparently Taco Clout thinks by posting a reply to Trust Pilot that they have resolved the issue. I have been forced to try and resolve this through my bank.
Very poor customer service and interaction with customers for problem resolution.
I wish I had checked Trust Pilot before placing my order.
2025年5月18日
自発的なレビュー
TACO CLOUT からの回答
We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. At Taco Clout, we aim to provide every customer with transparent service and timely support, and it’s clear we fell short in your case.
We take all feedback seriously and are currently reviewing your order history and communications to understand what went wrong. While we do operate a streamlined team (including mobile-based support to stay responsive on the go), our goal is never to appear unprofessional or inaccessible. We’re also in the process of upgrading our systems, including support channels and email infrastructure, to ensure a smoother customer experience.
It appears we have resolved this case and we do apologize, again, for the frustration.
Thank you for your honesty—it helps us improve.
Edit: Paul, I gave you my personal number. If you want to chat I’m happy to do so. The issue is closed because a refund has been issued, order is cancelled, and you don’t want to wait for the item. Has nothing to do with a trust pilot response. I can’t really help you any further here, so I’m not sure what your looking to accomplish at this point.
Order part 18 December 2024
Order part 18 December 2024
Order still shows as pending and no further updates It is now 15 January 2024
The part cost over $1000
And I can’t get a hold of anyone
I plan to wait 24 hours and I’ll escalate to small claims court
Owner only responded after i posted on trust pilot so wording below is misleading refund is still pending which is expected
Your process should be clear (for example posting on Facebook) your website. Backorder should be clear well in advance. This means that the product is not in stock.
Updated to 2 stars since he atleast reached out
Refund has been completed. You can see the mentality of the business by the owners “edit: can’t make everyone happy” in his response. Wasn’t really looking for everyone to be happy. Just clear expectations when buying a product
Response to edit 2 : because you didn’t respond to multiple contact attempts in various ways. My first email was not regarding sueing. The next step is to escalate because this is alot of money to some people
I ordered 18 December, I called, texted and emailed your line. Second follow up is email because at that point it’s assumed could have been a scam. I don’t think you’re considering what it took to get a hold of you after waiting for almost 4 weeks. Your spinning it but it really felt like you had to escalate in order to get a response
It took trustpilot to get a response
2025年1月1日
自発的なレビュー
TACO CLOUT からの回答
It's a shame you have to make a negative review. I have communicated with you regarding this order. The item is on backorder, that's why this part has not shipped. We'll cancel and refund this order for you without any hesitation at all.
Edit: can’t make everyone happy.
Edit #2: we don’t want business from customers who act in the manner that Mr Adam’s has acted. I’m a small business owner and yes, we can’t make everyone happy. We’re happy to take feedback from customers but not when your first email to us is threatening to sue.. Good luck elsewhere my friend.
Just to give notice I ordered on April…
Just to give notice I ordered on April 11 it is now April 18 only response I got back was initially stating we received your order. Called to no avail.
If u don’t want my money can u please cancel my order. Sorry I thought u were the manufacturer.
2022年4月18日
自発的なレビュー
TACO CLOUT からの回答
Hey Rakee, I'm sorry you had a negative experience with our services. We are in fact a manufacturer for a lot of our products. There are also a few products on the site, that are manufactured by other companies and we distribute those products for them. Email us at sales@tacoclout.com to receive a coupon on your next order.
Great!
Ordered a grille from Taco Clout and looks great on my truck! The shipping was fast and communication was great. Would definitely recommend them and will be ordering from them again in the future.
2021年11月23日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。