Taggbox レビュー 21

The service has been great. Everyone from taggbox is very helpful. We haven't extensively used the product but so far it's been good. The TAT of the team is good.

It's a great platform.

Thank you for the great help. Its a great tool

Great service and great platform to collect Ugc for the business, and we are using it for the last two years without any problems. Thanks for the taggbox team, and account manager Thakur.

Great solution to aggregate the UGC for the business, easy to use. Great support when needed too thanks to Thakur and the Tagbox team!

Tagbox helped my organization's website where needed. Abhyas was an excellent customer service agent and greatly helped me resolve many issues and resolved my inquires right away. I would absolutely recommend their services for your organization.

Why is this company cold calling us at 7:30 AM??? Wouldn't do business with them even if I needed their services. Which I do not!

Taggbox is a great tool to keep my audience engaged on all that is happening in my industry and the company (represented by Thakur as my account manager) offers excellent personalized 24/7 support.

Very fast support answer and very efficient tool!
I recommend

You can't trust this company, Their outreach team contacts you asking for agreements and right after you do your part, they disappear and don't owner their words or agreements. so, if you are a blogger, or a site owners, don't do business with this persons

Great customer experience. Thanks

I signed up for Taggbox two years ago as our business and reviews were growing, and wanted to display them on our website. Although the widget isn't pretty, it served its purpose and was easy to set up on our home page. Then two years later and over 100 reviews connected and able to display on our site, they deleted our account and data. The widget is embarrassingly blank on our home page. I tried to log in and it asked me to start from the beginning as if I was a new user. Help chat was useless and had no idea or record of the account for two years despite us having emails of account updates and new reviews to be approved. Unbelievable.

Safe to say we will not be re-setting up our account and will be using a much more reliable and trustworthy service. DO NOT USE THEM!

UPDATE: After they promised me that all was fixed and sorted, and the widget reinstalled on the website. Only 24 hours later the wrong business's reviews were on our site. Extremely embarrassing for us to have on our website, and that we trusted them again.

I have been requesting them to cancel my subscription for over a month and no one, not even email support or chat replies to me. I went on a call with their sales team to be able to talk to someone and they still have not canceled my subscription.

Terrible service. Do not dare sign up for this app.

I am writing to express my dissatisfaction with this platform, particularly highlighted during the crucial period leading up to Christmas.

Firstly, we encountered a significant technical issue, an uncaught console error, which severely impaired our website's response time. This led to a disappointing and inefficient experience for our customers at a critical time for our business. This problem was unforeseen and only came to light after an in-depth investigation.

Secondly, my experience with customer support has been frustrating. For months, I have been in continuous communication with the team to resolve an issue with Google Reviews. As a franchise with multiple locations, all our Google Business pages were set up identically and without any conflicts. Yet, the support team has been unable to resolve this issue, repeatedly suggesting the same ineffective solution.

Overall, my experience has been extremely disappointing, falling short of the expectations and standards required for efficient business operations, especially during high-traffic periods like the Christmas season

I can’t say enough good things about Taggbox, the ultimate UGC platform! From the moment we started using it, our experience has been nothing short of outstanding. This platform has completely transformed the way we handle user-generated content.

Taggbox is exceptionally user-friendly, making it a breeze for even non-tech-savvy team members to navigate. The customization options are intuitive and powerful, allowing us to create stunning displays of user-generated content effortlessly.

What truly stands out is Taggbox’s stellar customer support. They go above and beyond to assist you promptly and effectively, ensuring you get the most out of the platform.

Since incorporating Taggbox into our strategy, our brand’s online presence has skyrocketed, and we’ve seen a significant boost in audience engagement and trust. I wholeheartedly endorse Taggbox to anyone seeking to leverage UGC for success. It’s a phenomenal tool that has had a profoundly positive impact on our business!

I came to Taggbox looking for ugc management. I had extensive amount of content lying all over the net. I couldn’t collect let alone manage so much content created by my users. Taggbox has not only helped me collect so much content but also manage it. Now all my content in under one dashboard and is conveniently stored into various folder for different purposes.
I can now make much more use out of this moreover with Taggbox I was able to get my team to access all the collections and market UGC above our expectations.

As a social media marketer, I have been using Taggbox for quite some time now and I must say, I am thoroughly impressed with its capabilities. Taggbox is a powerful tool which help me to collect my hashtag content from instagram and display it on my website.

One of the things I love about Taggbox is its ease of use. The platform is incredibly user-friendly and easy to navigate, even for someone who is not very tech-savvy like myself. Creating a new social media feed or display is quick and straightforward, and I can customize it to suit my brand's specific needs.

Without any notice, they will at some point change the features available to you and insert a random spam message directly and prominently on your website. In our specific case we signed up to have Google Reviews embedded (which is the only thing we need). I randomly found out today that this is only part of a trial today. Nobody called/ emailed about this and the just inserted a spam message directly on our website: You're Running Extra Widgets/Feeds! To enjoy uninterrupted services,kindly revoke the additional widget/feed or upgrade your plan. When I contacted them via live-chat, they tried selling me the paid version for a discount... which honestly... the code is so basic that I would not pay more than $10 for it one time, certainly not $99/ month!!!

They removed their app service to my website and didn't even contact me to tell me (I only found out by accident) and now I find it impossible to get a clear answer to basic questions of why?
All they are trying to do is pump automated emails to me telling me to upgrade!

Terrible levels of support, terrible client care in general. NOT to be trusted!