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Iâve been using the Takeclass face exercise app for one month now, and Iâm honestly impressed with the results. Iâm 48 years old and I practice every day for about 15 minutes, twice a day. I can alre... ãã£ãšèŠã
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TakeClass is an ecosystem for lifestyle and wellness education for women around the world. Together with leading experts TakeClass creates practically-oriented online programs for women who are interested in wellness, natural beauty and mindfulness. The company has been running online educational courses since 2015. Their main courses include: - Super Face course by Anastasia Burdyug; - IQFaceFitness Online Course by Elena Ross; - Mindful Face Fitness by Sophie Shine
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Unethical renewal policy and poor service: Avoid this platform!
I would strongly advise anyone considering this platform to stay away. They auto-renew subscriptions without any proper notice and then refuse to issue a refund, even when contacted within 24 hours of the charge.
In my case, I signed up for a 6-month subscription and didn't realise at all that it was set to auto-renew which they donât clearly state in the T&C. I never received any reminder emails. nothing in my inbox, junk, or promotions folders. When I contacted customer service immediately after the charge, I was met with robotic, scripted responses that showed zero interest in resolving the issue or giving back my money. Itâs painfully obvious the replies are AI-generated or written by people who arenât empowered to do anything beyond quoting their terms and conditions.
And yes, Iâm sure the company will respond to this review saying something like âWeâre sorry to hear this, please reach out to our customer service teamâ but Iâve already done that. They refused to return my £40 despite the fact that I didnât access any content and made my request 5min after the charge. So letâs not pretend there's a path to resolution through customer support; there isnât.
This experience has left me feeling misled, dismissed, and frankly cheated. If you value your time and money, look elsewhere. This company operates with an exploitative subscription model and no actual care for the customer â itâs a borderline scam.
I will unfortunately have to contact my bank to dispute the charge and submit a case to the Consumer Ombudsman out of the fairness principle.
Please avoid this company at all costs as you may find yourself in a frustrating situation.
EDIT:
I'm just following up with this around July 24th, the company did refund my money in the end, but it still doesn't make up for the way I was treated and how the whole situation made me feel. It's a shame that it had come to this just so that I could receive a refund, and this whole situation could have been avoided.
2025幎7æ18æ¥
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Takeclass ããã®åç
Hi Samantha,
Weâre genuinely sorry to hear you feel this way and that your experience didnât meet expectations.
Our intention is never to mislead. Like many digital platforms, our subscriptions renew automatically to ensure uninterrupted access to our courses. This policy is clearly outlined both at checkout and in our Terms of Service, which users agree to upon purchase. We also provide cancellation instructions in multiple places, including your account settings, confirmation emails, and our FAQ page.
While we understand it can be frustrating to be charged unexpectedly, please know that our team reviews each case individually. If a user hasnât accessed any content, we often try to offer alternative resolutions â such as course credit, a transfer, or even a gift course â to ensure value is still received. We're truly sorry if our response felt impersonal. Our support team is human, and we take every message seriously with the intention to help respectfully and clearly.
Weâve located your case and escalated it internally for a thorough review. A senior member of our team will follow up with you shortly to revisit the situation and ensure you feel properly supported.
Your feedback helps us improve, and we genuinely hope youâll give us the opportunity to support you better.
Warmly,
The TakeClass Team
I can see myself keeping this routine forever!
I love how the course starts with simple exercises and gradually builds, so I never felt overwhelmed. By the end, you have a full routine in one video thatâs easy to repeat daily. I even find myself doing my favorite exercises while watching TV! Iâve noticed more fullness in my cheekbones, less sagging, and better symmetry in my face.
2025幎7æ17æ¥
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Takeclass ããã®åç
Dear Diana,
Thank you so much for sharing your experience â it means a lot to us! We designed the course to be approachable yet effective, so itâs wonderful to hear itâs fitting seamlessly into your daily life and delivering visible results. Keep up the great work â weâre cheering you on!
Warmly,
The TakeClass Team
I'm amazed
I'm amazed! My face feels energized and lips more plump just after 11 days! I find myself doing the exercises throughout the day. Grateful for this experience! I wish I would have started sooner.
2025幎7æ17æ¥
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Takeclass ããã®åç
Dear Kristen,
Weâre so happy to hear this â 11 days in and already feeling the lift and glow? Thatâs amazing! ð It means the consistency is paying off, and we love that you're integrating the exercises into your daily routine.
Thank you for being part of our community â and donât worry, you started exactly when you were meant to! ð
Warmly,
The TakeClass Team
It is a great course with aâŠ
It is a great course with a professional team and explanations. The results are really amazing.
2025幎7æ15æ¥
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Takeclass ããã®åç
Dear Gera,
Thank you so much for your kind words! ð
Weâre thrilled to hear that youâre enjoying the course and seeing amazing results â thatâs exactly what we aim for. Your recognition of the team and our teaching approach means the world to us.
Keep up the great work â weâre here for you every step of the way! ðªâš
Warmly,
The TakeClass Team
Impossible Selfie
While I find Anastasia incredibly beautiful and her exercises helpful, in the course I was very disappointed by the fact that their server DID NOT ACCEPT MY SELFIE although I was perfectly following their "selfie guideline submission" (and, believe me, I did take way too many selfies in my life and I definitely know how to take a selfie) and that cuts me out from accessing some course's benefits like 5 consultations with the expert that are included with the course.
2025幎7æ13æ¥
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Takeclass ããã®åç
Dear Liliana,
Thank you for your honest feedback â weâre truly happy to hear that youâre enjoying Anastasiaâs exercises! ð
Weâre really sorry to hear about the issues with uploading your selfie. Itâs meant to be a simple, optional step to help you track your progress â never a barrier. Occasionally, technical quirks like lighting or file format can cause the system to reject even great photos, and we understand how frustrating that must be.
If you still need assistance, please donât hesitate to reach out to our support team at support@takeclass.io. Weâll make it a priority to resolve this for you as quickly as possible ð
Thanks again for your patience â weâre here to support you every step of the way!
Warmly,
The TakeClass Team
Iâm enjoying my course
Iâm enjoying my course. The exercises arenât too hard. Iâm not consistent, but I try to do it every day,sometimes once,sometimes twice. Iâm not seeing any results yet, but am definitely feeling itð
2025幎7æ6æ¥
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Takeclass ããã®åç
Dear Mary,
Thank you for your lovely feedback!
Weâre so happy to hear youâre enjoying the course and finding the exercises manageable. Consistency does take time to build, so be proud of the effort youâre putting in â even a little every day makes a difference! ð Feeling the activation is a great sign, and with time, visual results usually follow.
Keep going â your face will thank you!
Warmly,
The TakeClass Team
Great and very efficient exercises
Great and very efficient exercises! I love the explanations and how common mistakes are shown. The feedback system is also of high quality and overall I can recommend the course a lot! Great value for the investment, much better than other services I used so far, and it is really what the name says, it's gym for your face!
2025幎7æ5æ¥
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Takeclass ããã®åç
Dear Kim-Nicola,
Thank you so much for this glowing review!
Weâre thrilled to hear that the explanations, correction of common mistakes, and our feedback system have been so helpful for you. It truly means a lot to know you find the course valuable and effective â just like a gym, but for your face! ðââïžðª
Keep up the amazing work â and thank you for recommending us!
Warmly,
The TakeClass Team
Teaches fundamentals not seen in Social Media
Itâs good that the techniques are not those that you can find online for free. Instead, they are foundational and repeated on a daily basis to develop the transformation. Iâd give this 5 stars if the instructions were better dubbed in English; instead itâs an AI voice with somewhat of an awkward choice of words. You get used to it after a while.
2025幎7æ3æ¥
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Takeclass ããã®åç
Dear Myra,
Thank you so much for your thoughtful feedback!
Weâre truly glad to hear youâre enjoying the unique, foundational approach of our course â itâs exactly what we aim for: deep, lasting transformation rather than quick social media fixes. We also appreciate your honesty about the English voiceover. While we currently use AI to offer access in multiple languages, we completely understand it may not always feel natural, and weâre actively working on improving this experience.
Your insights mean a lot, and we hope the effectiveness of the techniques continues to shine through. Thank you for being part of our community! ð
Warmly,
The TakeClass Team
Incredible the results I am seeingâŠ
Incredible the results I am seeing after 4 days! I canât believe it to be honest. Iâm so excited for how this is impacting my face and skin and for how much I am going to save on other treatments and injectables
2025幎6æ29æ¥
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Takeclass ããã®åç
Dear Stacey,
Thank you so much for sharing your experience! ð Weâre absolutely delighted to hear that in just four days you're already seeing incredible results â thatâs exactly why we created TakeClass. Itâs wonderful to know itâs making a real difference for your skin and helping you save on other treatments and injectables.
Your excitement truly energizes us, and we canât wait to watch your journey unfold. Keep enjoying these early wins â weâre right here cheering you on!
Warmly,
The TakeClass Team
The course is very clear and the app isâŠ
The course is very clear and the app is also very user-friendly. Iâm just not sure if Iâm seeing any results yet after taking the course. But still going strong.
2025幎6æ25æ¥
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Takeclass ããã®åç
Dear Marcia,
Thank you so much for your kind words about the course and the app â we're really glad to hear you're finding everything clear and easy to use!
As for results, it's completely normal for visible changes to take a bit of time, especially since everyone's body responds differently. The most important thing is consistency â and it sounds like you're doing great on that front! ðª
Keep up the amazing work, and thank you again for being part of our community!
Warmly,
The Takeclass Team
I find the customer service very poor
I find the customer service very poor. I've emailed them about ten times regarding my subscription and they do not reply. The company seems sketchy to me. The marketing is also very pushy, constantly asking you to uploads photos for insta etc. They constantly try to upsell to you. The exercises may be good (the translation and voice over is very poor) but I would recommend doing this type of exercise course with a different more reputable company.
2025幎6æ22æ¥
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Takeclass ããã®åç
Dear Emma,
Thank you for taking the time to share your feedback â weâre really sorry your experience hasnât felt supportive or positive so far.
We never want anyone to feel ignored, and if your messages went unanswered, thatâs something we take very seriously. Please reach out again at support@takeclass.io â weâd love the chance to make things right.
We also appreciate your thoughts on our marketing and course content. While we do invite learners to join in and share their progress, it should never feel pushy. And your comments about the translation and voiceover are being shared with our content team as we continue to improve.
Your voice matters to us, and weâre truly grateful you gave Takeclass a try. We hope we can turn this around for you.
Warmly,
The Takeclass team
Great
So far so good! The video in the course are very helpful and I really dont want to stop doing it.
2025幎6æ20æ¥
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Takeclass ããã®åç
Dear Sutka Nisic,
Weâre so glad to hear youâre enjoying the course â itâs wonderful to know the videos have been helpful and that youâre feeling motivated to keep going!
We're here to support you every step of the way, so if you ever need anything or have questions, donât hesitate to reach out.
Keep up the great work â youâve got this!
Warmly,
The Takeclass team
I am already very satisfied with theâŠ
I am already very satisfied with the result, and it is not been very long since Iâve started and can see an improvement already. Even there were muscles that at the beginning I had trouble moving some of them at first, and now bit by bit every day, it seems that the muscles started to gain more strength and flexibility, and also the possibility to send the videos showing our mistakes, and being corrected by the experts, I really appreciate that too. I highly recommend this course and I m going to continue.
2025幎6æ19æ¥
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Takeclass ããã®åç
Dear Elisa,
Thank you so much for your kind words!
Weâre thrilled to hear youâre already seeing progress and feeling more confident each day. Itâs especially wonderful that the expert video feedback is supporting your journey â thatâs exactly what weâre here for.
Your commitment is inspiring, and weâre so glad to have you with us. Keep going â weâre excited to see all youâll achieve!
Warmly,
The Takeclass Team
Me están pareciendo ejercicios muyâŠ
Me están pareciendo ejercicios muy efectivos
2025幎6æ16æ¥
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Takeclass ããã®åç
Querida PALOMA,
¡Nos alegra mucho saber que los ejercicios te están pareciendo tan efectivos! Estamos aquà para apoyarte en todo lo que necesites para que sigas viendo excelentes resultados.
Con cariño,
El equipo de TakeClass
I have taken multiple classesâŠ
I have taken multiple classes and the Super Face, Mindful Face Fitness, and IQmassage are by far the best Iâve tried! They have provided me with the greatest improvements! In just a month of dedication and consistency, my face muscles are more prominent, wrinkles are smoothing out around my mouth and forehead, my nose is smaller, and skin has firmed up. Some of the exercises are challenging, though not impossible and once mastered, do what they say! I highly recommend these courses and instruction!
2025幎5æ12æ¥
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Takeclass ããã®åç
Dear GAHLee,
Thank you so much for your beautiful words! ð Weâre truly honored that out of all the programs youâve tried, Super Face, Mindful Face Fitness, and IQmassage stood out and gave you the best results!
Itâs amazing what a little consistency and dedication can doâyour progress sounds incredible, and weâre thrilled to hear about the muscle tone, smoother wrinkles, firmer skin, and even the change in your nose shape.
Some of those moves can definitely be a bit of a challenge at firstâbut you nailed it: once they click, the magic happens. Thanks again for recommending usâit means the world! Keep shining âš
Warmly,
The Takeclass Team
After two weeks may face is firmer andâŠ
After two weeks may face is firmer and more symmetrical, the wrinkles on my face and neck are disappearing and my nose is noticeably shorter. The instructions are clear and the feedback very helpful. I can highly recommend this course!
2025幎6æ12æ¥
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Takeclass ããã®åç
Dear Egger,
Thank you so much for sharing this! We're honestly so happy to hear you're already seeing such beautiful changes after just two weeks â firmer skin, more symmetry, fewer wrinkles, and even noticing a difference in your nose! Thatâs amazing! ð¥°
It means a lot to us that the course feels clear and supportive for you. We really believe in this method, and hearing feedback like yours reminds us why we do what we do.
Keep goingâyouâre doing great! And weâre always here if you need anything along the way.
Warmly,
The Takeclass Team
I have done three weeks of exercisesâŠ
I have done three weeks of exercises with this course and I have felt an improvement in that wrinkles in the forehead & neck are magically disappearing & also my skin feels more youthful & tense! I was not expecting anything when I started, but results do show. I am looking forward to the bags under my eyes clearing & also my eyelids improving.
2025幎6æ10æ¥
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Takeclass ããã®åç
Dear Leticia,
Thank you for sharing your experience with us! Itâs great to hear that after just three weeks of exercises, youâve already noticed improvements. Weâre happy to know that your skin feels more youthful and firm, and that the wrinkles on your forehead and neck are fading. If you ever need any help or have more feedback to share, donât hesitate to reach out. Keep up the great work!
Warmly,
The Takeclass Team
Svidio mi se tecaj
Svidio mi se tecaj. Sve je lijepo objasnjeno i neman problema sa usvajanjem vjezbi . Tecaj je odlican i jako sam zadovoljna rezultatima. Hvala Vam .
2025幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Takeclass ããã®åç
Draga Åœeljka,
Hvala puno na predivnoj recenziji! Drago nam je da vam je teÄaj bio koristan i da ste zadovoljni rezultatima. VaÅ¡a povratna informacija puno nam znaÄi i motivira nas da i dalje radimo na poboljÅ¡anju. Åœelimo vam produktivne sesije! ðž
SrdaÄno,
The Takeclass Team
I was disappointed with the format ofâŠ
I was disappointed with the format of the face yoga course. It has lots of long lengthy videos with an AI generated robotic voice over and very little actual content to follow.
I didnât grumble too much as a one off payment of £40 I didnât think was the end of the world, but when they took another £40 6 months later, I immediately contacted them and asked for a refund. I didnât even access the content after the first week of me receiving it, so I certainly wouldnât want more! They said they couldnât refund me as I hadnât cancelled my subscription, which was apparently very clearly stated when I made the initial purchase. It was not clear at all and I would never have bought it if Iâd known it was a subscription. Furthermore, I never expected them to refuse my refund, especially when I contacted them within minutes of them taking my money. Shocked and disgusted. BE WARNED! If you do not want a subscription, cancel immediately.
2025幎5æ21æ¥
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Takeclass ããã®åç
Dear Caroline,
Thank you for your feedback, and weâre truly sorry to hear your experience with our course didnât meet your expectations.
We understand your frustration with the subscription model and want to ensure all details are clear at the time of purchase. While the subscription terms, including renewals, are outlined during checkout and in our Terms of Service, weâre actively working on improving how we present these details to avoid any confusion in the future.
If you would like to proceed with a refund or explore other solutions, please reach out to our support team directly at support@takeclass.io. They will be happy to review your case and assist you further.
We value your satisfaction and are committed to helping you have the best experience with our courses. Your feedback is invaluable, and we appreciate you bringing this to our attention.
Warmly,
The Takeclass Team
Course was delivered in a structuredâŠ
Course was delivered in a structured and easy to understand manner.
2025幎6æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Takeclass ããã®åç
Dear Soong,
Thank you so much for your feedback! Weâre really happy to hear the course felt clear and easy to follow. It means a lot to us, and weâre excited to be part of your journey. Wishing you all the best!
Warmly,
The Takeclass team
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