TallyMoney レビュー 

TallyMoney からの回答

2025年10月20日

Thanks for the review! No hidden fees and real value in gold - that’s what Tally’s about.
-Team Tally

TallyMoney からの回答

2025年10月14日

Hey Scott, sorry to hear you’ve had a bumpy start - that’s not the experience we want anyone to have! Our fees are completely transparent and available to view any time here 👉 https://www.tallymoney.com/legal/fees-charges-and-limits/.

We also offer a 14-day satisfaction period, so if you open an account and decide it’s not for you, we’ll happily refund the activation fee. Just reach out to our friendly support team and they’ll sort it for you.

We never charge hidden fees, and everything’s clearly set out so you always know exactly where your money’s going - no surprises, no sneaky fine print.

If you’d like us to double-check your account, please drop us a message and we’ll get this resolved right away.
-Team Tally

TallyMoney からの回答

2025年10月9日

This review is somewhat misleading. TallyMoney has always and continues to operate within a structure under an FCA-approved EMI (Electronic Money Institution). When TallyMoney first went live in the UK we operated under the EMI, PayrNet Limited, and in that structure we were a registered EMD Agent. Now that we are under our current EMI, Transact Payments Limited, we operate as Program Manager and therefore the EMD Agent identification no longer applies. This change has no bearing or affect on the protections and benefits a TallyMoney Account provides our customers.
-Team Tally

TallyMoney からの回答

2025年10月8日

Thanks for the great review, Martin. It’s great to know the account is meeting your needs and helping you spend with ease. Really appreciate your recommendation and support! ⭐️
-Team Tally

TallyMoney からの回答

2025年10月7日

Revolutionary? We’ll take that! We’re here to prove money can make sense again - 1 milligram at a time. Thanks, Frank! :)
-Team Tally

TallyMoney からの回答

2025年10月7日

Hi William,
We’re really sorry to hear your experience wasn’t what you expected - that’s never what we want for our customers.

Just to clarify, our system is fully up and running. While we’re always improving and adding new features, it’s stable and working as intended. Tally is part of the Faster Payments Scheme, meaning most transfers go through almost instantly. However, some can take a little longer - particularly when there’s a large deposit or a higher volume of transactions over a short period.

When that happens, we may need to purchase and allocate additional gold before crediting it to your account. This can take a few hours to one working day, but it’s a key part of making sure your money is always properly accounted for and protected.

To comply with financial regulations around fraud prevention, anti-money laundering and terrorist financing, we also run security checks on all transactions. If something is flagged, extra verification is needed before approval - which can cause short delays, but it’s a crucial step in protecting our customers and keeping their money safe.

If you ever have a concern about a payment or want to double-check a transfer, our team’s always happy to take a look and confirm the status for you. You can reach us via the in-app chat or at support@tallymoney.com.

-Team Tally

TallyMoney からの回答

2025年9月29日

Thanks for the 4⭐! 🙌

Usually, your gold lands in your account within minutes, if not instantly. On rare occasions (often Sundays), deposits can take a little longer. That’s because every tally represents real gold, and if demand is high, we may need to buy more via our LBMA-accredited broker before allocating it. This can take a few hours to a working day. We’d never issue Tally without the gold safely in the vault.

Full FAQ here: https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-

-Team Tally

TallyMoney からの回答

2025年9月29日 に更新

Thanks so much for the glowing 5⭐️! We love hearing that Tally is making a real difference against inflation and that our team’s support hit the mark. Here’s to keeping your savings strong and golden!
-Team Tally

TallyMoney からの回答

2025年9月24日

Thanks for the great review! tally has gone up by almost 20% in the last 6 months – a golden win for savvy savers like you!
-Team Tally

TallyMoney からの回答

2025年9月24日

Hi there, thanks for sharing your feedback. We’re sorry you felt this way. We’d like to reassure you that we never hold back customer funds – they’re always safe. On the rare occasion there are delays, we keep customers updated and work quickly to resolve things. If you’d like to chat further, our support team is always here to help at support@tallymoney.com

More information: https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-

-Team Tally

TallyMoney からの回答

2025年9月24日

Thank you so much for sharing this, Lyn! Starting small and growing with confidence is exactly what we love to see. We totally get why high street banks can feel a bit shaky these days, so it’s brilliant to hear Tally has given you that extra peace of mind.
-Team Tally

TallyMoney からの回答

2025年9月23日

Hi there,

We’re sorry to hear about your experience. We’ve asked for more details as we won’t be able to locate your account using just a nickname. Could you please drop us a line at support@tallymoney.com so our team can look into this for you?

Most deposits via the Faster Payments Scheme appear almost instantly, but there are rare occasions where additional checks or gold reserve allocations are required, which can cause a short delay.

Our support team is usually quick to respond, and we’d love the chance to get this sorted for you as soon as possible.

https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-

-Team Tally

TallyMoney からの回答

2025年9月17日 に更新

Hi Ben, thanks for taking the time to share your thoughts. We completely understand your concerns about costs and CGT.

With Tally, you’re holding physical, allocated gold in your name - not a CFD or derivative. That means your money is outside of the banking system and protected from counterparty risk, unlike with trading platforms.

Our 0.5% account keeping fee covers the storage, insurance and operational costs of safeguarding your gold. To put that into perspective, it works out at around 42p per month for each £1,000 held (subject to a £3 monthly minimum). Many customers find that peace of mind and transparency are more valuable than hidden or variable charges often built into other products.

On the tax side, holding gold is treated like owning any other asset in the UK, so gains could be subject to Capital Gains Tax (CGT). We can’t provide individual tax advice, but you’ll find more information in our FAQs: https://tallymoney.freshdesk.com/support/solutions/103000257810. If you’d prefer to speak with someone directly, simply email us at support@tallymoney.com (or open the in-app chat feature) and one of our team members will be happy to walk you through it.

-Team Tally

TallyMoney からの回答

2025年9月3日

Hi Ali, we know delays are frustrating and we’re really sorry this has happened. While most payments clear quickly, some can take longer due to additional security checks or because new gold must be purchased before allocation. These safeguards are vital to protect your money.

For full details, see: https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-

Thank you for bearing with us.
-Team Tally

TallyMoney からの回答

2025年9月1日

Thank you so much for sharing this! You’re absolutely right – storing gold yourself can be risky and inconvenient, which is why we’ve built Tally to give you both security and everyday convenience.

We’re thrilled to have you as part of the Tally community – here’s to a bright, golden future together! 💛
-Team Tally

TallyMoney からの回答

2025年9月1日

Wow – thank you so much for the golden words! Our customer support team will be delighted to hear this – they work hard to provide speedy assistance, so knowing it felt almost instant makes their day.
-Team Tally

TallyMoney からの回答

2025年9月1日

Hi Karen! Thanks so much for giving Tally a go and for being honest about your experience, you’re definitely not “thick” at all! This is a really common question.

When you pop £20 into your Tally account, it’s converted into tally (where 1 tally = 1 milligram of gold). The value of your balance then moves in line with the daily gold price, which does go up and down. So depending on the day, your balance might look slightly higher, the same, or even a little lower.

Gold’s strength is usually seen over the long run rather than in a quick test of a few days or weeks.

We’d love to get someone from our Customer Support team to walk you through the process step by step, so it’s all crystal clear. Just drop us a message via the in-app chat or at support@tallymoney.com and we’ll be in touch.

Thanks again for trying us out. Tally’s here to make money simple, not complicated.
-Team Tally

TallyMoney からの回答

2025年8月29日

This is what it’s all about - giving people a fairer way to save and spend. Thank you for trusting us and for recommending Tally to others. Every new saver helps build a stronger, people-first money system. 💛
-Team Tally

TallyMoney からの回答

2025年8月22日

Thanks for sharing - your trust means everything. We’re here to give you a solid alternative you can count on. :)
-Team Tally

TallyMoney からの回答

2025年8月18日

Thank you so much for the golden words! We’re buzzing to hear you’re loving the app and our customer service team, they’ll be chuffed to bits reading this. 💛
-Team Tally