Tapered レビュー 

Tapered からの回答

2026年10月20日

Hi Artem,

Thank you for taking the time to share your experience. I'm genuinely sorry for the delays with both orders and the frustration caused by the lack of updates.

I've reviewed your correspondence with Katie from our customer service team, and I can see that both orders contained pre-order items, with the expected dispatch dates originally displayed on our website. Unfortunately, we've experienced some unexpected supplier delays, particularly with the Navy Henley, which has pushed back the original timeframe.

I completely appreciate that regardless of the circumstances, you've paid for your orders and expected them to arrive within the advertised timeframe, with better communication if anything changed.

I'm pleased to see that Katie was able to assist you and that, following your request, one order has now been cancelled with a full refund arranged. Your express shipping charge has also been refunded, and the other order was scheduled for dispatch this week, with tracking details to follow.

I take a great deal of pride in both the products and service Tapered provides, so it's disappointing that your experience has fallen short of those standards. I'm particularly sorry that you had to chase for updates rather than receiving them proactively.

Thank you again for your patience and for giving us the opportunity to put things right.

Thanks,
Scott

Tapered からの回答

2026年9月30日

Hi Tim,

Thanks for taking the time to leave your feedback. I’m really sorry we weren’t able to fulfil your order within the original timeframe. I completely understand your frustration, particularly after the expected delivery date was pushed back more than once.

Unfortunately, we experienced unexpected delays with this particular restock, but I appreciate that from your side you simply wanted the T-shirt you ordered when promised. I’m glad the refund was processed when you requested it, but I’m sorry we couldn’t deliver the experience you expected.

Thanks,
Scott

Tapered からの回答

2026年9月8日

Hi Tara,

Thank you for taking the time to leave such detailed feedback. I’m genuinely sorry for the experience you’ve had, and I completely understand why you’ve been left so disappointed.

I’ve looked into what happened with your email from 23 August and, unfortunately, for some reason it never came through to our customer support system. This meant it wasn’t picked up by the team and you received no response. I can only apologise for this. From your perspective, you had returned two orders, had confirmation they had been delivered back to us, and then heard nothing when you chased your refunds. I completely understand why you felt you had no option but to raise a chargeback. These have now been refunded for you.

I’m also very sorry that neither size worked for your partner, particularly after trying both 2XL and 4XL.

I’m sorry again that your experience reached this point. I do pride Tapered on our product and service so its very disappointing that this is the experience you had with the brand.

If I can be of any help in any way please send us an email and this will be dealt with by myself personally.

Thanks,
Scott

Tapered からの回答

2026年8月11日

Hi Liam,

Thank you for taking the time to share your experience. I’m genuinely sorry that the delivery issue has left you feeling this disappointed.

Unfortunately, Evri let us down with this particular delivery and I completely understand the frustration that caused. I do want to clarify, however, that we responded to all of the emails you sent regarding the order and tried to assist throughout. And we chased our fulfilment company to understand what was the issue with the delivery. So I’m sorry you were left feeling that customer support was non-existent.

I also want to reassure you that Tapered isn’t a dropshipping business. Orders are dispatched from our own stock, at our own UK warehouse and in this case the issue occurred with the courier after the parcel had left us.

I appreciate that ultimately you just wanted your order to arrive without any hassle, and I’m sorry Evri’s delivery service resulted in such a poor experience for you.

Thanks,
Scott

Tapered からの回答

2026年8月11日

Hi Tom,

Thank you so much for taking the time to leave such a detailed review. It’s fantastic to hear you’ve finally found a t-shirt that works properly for your height and build, especially after struggling with the usual compromise between getting enough room through the chest and shoulders without ending up with excess fabric around the waist.

Hearing you describe it as the best-fitting t-shirt you’ve ever owned genuinely means a lot. I’m really pleased the length, sleeves and taper have all come together to give you the fit you’ve been searching for without feeling restrictive.

I really appreciate you giving Tapered a try and recommending it to other guys with a similar build. Hopefully the first of many for your wardrobe!

Thanks,
Scott

Tapered からの回答

2026年1月22日

Hi Swen,

Thanks for sharing your feedback. I’m sorry for the frustration caused by the delivery time and the confusion around availability. One of the products in your order was on pre-order, which is shown on the product page, though I appreciate that this may not have been clear at the time. To help make up for the wait, I’ve sent out the item that was in stock and refunded your shipping charge as an apology. I understand how disappointing delays can be, especially on higher-priced items, and I appreciate your patience.

Thanks,
Scott

Tapered からの回答

2025年11月19日

Hi Harry,

Thanks for such a brilliant review. Really glad to hear you’re loving the quality and the fit, and it means a lot that you keep coming back when you need the essentials. I appreciate you sharing that and I hear you on wanting the range to grow in the future. It’s something I’m working on, bit by bit.

Thanks,
Scott

Tapered からの回答

2025年10月10日

Hi Bruce,

Thanks for leaving a review. Really glad to hear you’re happy with the quality and how they fit through the shoulders. I appreciate the note about the waist being a little snug at times too. Feedback like that is really helpful as I’m always looking at small tweaks to improve the fit even more.

Thanks,
Scott

Tapered からの回答

2025年10月10日

Hi James,

Thanks for such a thoughtful review - really appreciate the detail you shared. It’s great to hear how well the fit complements your shape, especially with the darting through the back. Glad to know they’ve become your new go-to.

Thanks,
Scott

Tapered からの回答

2025年10月10日

Hi Oisin,

Thanks for such an incredible review. I really appreciate you taking the time to share that. Great to hear the website made finding the right size easy and that communication throughout the process was clear and helpful. I’m really pleased everything went smoothly from start to finish and that you’re so happy with the experience.

Thanks,
Scott

Tapered からの回答

2025年10月10日

Hi Michael,

Thanks for such a great review. Really glad to hear the exchange was sorted quickly and that the new size gave you the perfect fit. Appreciate you taking the time to share your experience and for the kind words.

Thanks,
Scott

Tapered からの回答

2025年10月10日

Hi Rodney,

Thanks for such a brilliant review. It’s great to hear the long sleeve polo has become a new favourite for you and that the fit works perfectly through the lats and waist. That clean taper without the bagginess is exactly what I want every customer to experience. I hear you on the colour options too, and I’ll definitely keep that in mind for future additions. Really appreciate you taking the time to share this.

Thanks,
Scott

Tapered からの回答

2025年9月15日

Hi Paul,

Thanks for such a brilliant review. I know exactly what you mean about the struggle with most clothes being either too tight at the shoulders or too baggy at the waist — it’s a common frustration. Really glad to hear these felt like they were made to measure and finally gave you the fit you’ve been looking for. Delighted you’re so pleased with them, and I appreciate you already thinking about coming back for more.

Thanks,
Scott

Tapered からの回答

2025年9月15日

Hi Neil,

Thanks for such a detailed review — really appreciate you sharing your experience. I completely understand the hesitation with buying through social media after bad experiences, so I’m glad this turned out differently for you. Great to hear the fit, fabric, and overall quality exceeded expectations and gave you that high-end feel you were looking for. It means a lot that you took the time to write this.

Thanks,
Scott