tapGP レビュー 

tapGP からの回答

2025年5月30日

Dear James,

Thank you for your feedback. We're sorry that your experience with us did not meet your expectations.

Our clinical team follows professional standards and evidence-based guidance when making decisions, and we understand that opinions may differ from time to time. While we appreciate you’ve sought further views, our clinicians must act in accordance with their medical judgment and duty of care.

We’ve already offered you the appropriate channels to raise concerns formally and remain open to resolving matters through that process.

We’re committed to providing safe, ethical care to all our patients and wish you the best with your ongoing treatment.

Kind regards,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi there,

Thank you for your kind words, we're so glad to hear your experience was a positive one. It's wonderful to know the doctor made you feel heard and supported — that’s exactly what we aim for.

We're always here whenever you need us.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Rebecca,

Thank you for your lovely feedback, we're so pleased to hear that you were able to book easily and get seen so quickly. It's great to know that our doctor made you feel cared for and acted promptly after reviewing your images.

Wishing you a smooth and speedy recovery.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Sonia,

Thank you so much for your wonderful review, we're delighted to hear that you found the service thorough, kind and efficient. Your recommendation means a lot to us.

If you ever need us again, we're always here to help.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Phil,

Thank you for your great feedback, we're so pleased to hear you found the service excellent and first class. We really appreciate your support.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Zaynab,

Thank you for taking the time to share your experience, we're so glad we could help, especially over the bank holiday weekend. It's great to hear that the process was swift and efficient, and that you found it easier than seeing a doctor privately. We’re pleased everything went smoothly and that you got the care you needed right away.

If you ever need us again, we’re here for you.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Jackie,

Thank you for your kind review, we're so pleased to hear you found the app easy to use and the booking process straightforward. It’s great to know our doctor was helpful and able to prescribe the right medication for you.

We’re always here if you need us again.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi AC,

Thank you so much for your lovely feedback, we're really happy to hear you've had a great experience with us on more than one occasion. It's wonderful to know our doctors made you feel cared for and supported.

We're always here whenever you need us.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Jill,

Thank you for your kind words, we're so glad to hear you felt there was time to properly discuss your issue. That’s exactly the kind of care we aim to provide.

Thank you for choosing us.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Mark,

Thanks for your great feedback, we're really glad we could help you out on the same day when other options weren’t available. It's great to hear you had a positive experience with our doctor.

We're here anytime you need us.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi there,

Thank you for your kind review, we're really pleased to hear that the registration and booking process was straightforward for you. It's great to know our GP was helpful and provided advice tailored to your situation.

We're always here if you need us again.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Lisa,

Thank you for your lovely feedback, we're so glad to hear the doctor was clear, punctual and made a positive impression. We really appreciate you taking the time to share your experience.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Russell,

Thank you for your kind feedback, we're really pleased to hear that the doctor was clear, calm and supportive during your consultation. It's great to know your concerns were addressed in a reassuring way.

We're always here if you need us again.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi Annie,

Thank you so much for your wonderful feedback, we're delighted to hear that you had such a positive experience with us. It's great to know the doctor was supportive, easy to talk to and great with your son. We’re really glad the prescription process was smooth and convenient for you.

We truly appreciate the recommendation and are always here if you need us again.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi John,

Thank you for your kind words, we're so pleased to hear you had an excellent experience with our service. We really appreciate you taking the time to share your feedback.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi there,

Thank you for your great feedback, we're so glad to hear you had an excellent experience and couldn't fault any part of the service. That really means a lot to us.

We're here whenever you need us.

Best wishes,
The tapGP Team

tapGP からの回答

2025年5月29日

Hi there,

Thank you for sharing your experience, we're really glad we could offer support and timely care when you needed it. It’s great to hear that you were able to get the help you’d been seeking, and we truly hope the treatment brings you the progress you're looking for.

We're here anytime you need us.

Best wishes,
The tapGP Team