Tappily ロゎ
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Tappily レビュヌ 

4,612
•
TrustScore 5段階評䟡の4.5

4.7

非銀行系金融サヌビス
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Company really helped me when I needed that extra bit of money. Loved the fact it took payments easily by monitoring your bank when they noticed an increase rather than falling on a difficult date whe... もっず芋る

5぀星のうち5の評䟡

The ease of use, both borrowing and paying back is the best feature. Connecting bank accounts is a 2 minute process and once that's complete you are good to go! The money arrives in your account in... もっず芋る

5぀星のうち5の評䟡

V simple and clean service , there when you need it . I’ve used my facility several times when cash flow was tighter than expected or a payment due to me was late - this service smoothed out those ty... もっず芋る

䌁業情報

  1. 非銀行系金融サヌビス

Tappily に぀いお

圓該䌁業による蚘述

Feel secure in your finances
Tappily provides flexible credit that is easy to manage and minimises costs, with a limit of up to £2,500.
Responsible lending
Here at Tappily, we are committed to lending responsibly, which means we are very careful when choosing how much to lend to our customers. We carry out strict, bespoke affordability checks using a customer’s credit file and bank transaction data. We will only lend what we believe to be affordable and will not cause our customers financial difficulty.
Automatic repayments
Tappily repayments are designed to be taken automatically:
  • Minimising the length of time a balance is outstanding
  • Saving you interest
If, after a payment comes into your account (your salary, for example), and you have enough available balance to make a repayment, our system will apply for up to 50% of your calculated disposable income.
  • We will only attempt for repayments up to this defined value in one calendar month
  • Once this limit has been reached, no further automatic repayments will be taken
  • This may be different from the minimum payment you must make each month
How do you access my bank data?
Access to your data is via a secure, encrypted channel under the government initiative of Open Banking. We collect the following information direct from your bank (once you have granted access);
  • Bank account number and sort code
  • Transaction data
  • Balance data
Should you have any more questions please refer to our FAQs page.
Click here for our FAQs
Opening Hours
  • Monday: 08:00 - 19:00
  • Tuesday: 08:00 - 19:00
  • Wednesday: 08:00 - 19:00
  • Thursday: 08:00 - 19:00
  • Friday: 08:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: closed
You can reach us during these hours on the phone, or you can use the livechat facility on our website by clicking here.
Review Inbox
If you wish to contact our review inbox you can do so at the following address:

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

4612件のレビュヌ

5぀星
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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(4,612)

過去12か月のレビュヌ数: 1件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Who are tappliy

Hi a debt collection say I owe money
to tappliy I've never heard of this firm is there anybody on here that could explain who or what is tappliy please

2023幎1月25日
自発的なレビュヌ
Tappily ロゎ

Tappily からの回答

Hi Claire,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your experience with Tappily.

We have attempted to contact you through Trustpilot in order to identify your account and understand what happened in this instance.

Whilst we await your response, we would like to take the opportunity to explain how our product operates.

At Tappily, we offer a revolving credit facility so once a repayment has been made successfully, you will be available to reborrow back the principle amount, permitting your account is running as normal.

However, if you have any further questions in regards to how our product operates please refer to the FAQ found on our main website, www.tappily.co.uk.

Please feel free to contact us with any questions on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,
Tappily Reviews Team

5぀星のうち1の評䟡

Crooks avoid using

Crooks. Reduced the amount of credit without warning and for no reason since I’ve made consistent monthly repayments. Avoid!

Edit (3/2/23): Since writing this review I’ve now been told I’m restricted from any borrowing for an undetermined amount of time while they ‘investigate’ my complaint, right after I’ve squared my balance to zero. So bad review = barred access, and I received an email to the effect of ‘don’t like it, report us then’, an absolutely abhorrent unprofessional and devious company, no surprise they’re in administration and being investigated now

2023幎1月18日
自発的なレビュヌ
Tappily ロゎ

Tappily からの回答

Hi,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your Tappily experience.

We are eager to investigate the matter raised in your review as changing your credit limit can be due to a few things.

However, in order for us to do so we will need some details to identify your account, these details have been requested privately through Trustpilot.

Once we receive the relevant information, one our Customer Care agents will get in contact to assist you.

However if this has left you in any financial difficulty, please call us on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,
Tappily Reviews Team

5぀星のうち1の評䟡

Reduced the amount I can borrow

Reduced the amount I can borrow from 1000 to 250 without a notice. Changed the amount I automatically repay without my consent. I told them the dob on the account is wrong and they blocked my acces.

2023幎1月17日
自発的なレビュヌ
Tappily ロゎ

Tappily からの回答

Hi Lulian,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your Tappily experience.

We are eager to investigate the matter raised in your review as changing your credit limit can be due to a few things.

However, in order for us to do so we will need some details to identify your account, these details have been requested privately through Trustpilot.

However if this has left you in any financial difficulty, please call us on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,
Tappily Reviews Team

5぀星のうち1の評䟡

I have just received an email stating


I have just received an email stating they have gone into administration, and they have reduced my borrowing amount by quite a bit without any notice! This has left me in a very precarious position whereas if id had a bit of notice, i could have made plans. Absolutely disgusting way to treat customers who have been paying a high cost for the service!

2023幎1月9日
自発的なレビュヌ
Tappily ロゎ

Tappily からの回答

Hi Wendy,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your Tappily experience.

We are eager to investigate the matter raised in your review.

However, in order for us to do so we will need some details to identify your account, these details have been requested privately through Trustpilot.

Once we receive the relevant information, one our Customer Care agents will get in contact to assist you.

Whilst we await your response, we would like to take the opportunity to explain changes due to the recent Administration.

As per the email you would have received and further information available via the FAQs on the Tappily website, customers will be able to access either their full credit limit or a reduced limit equal to the highest amount they have borrowed in the last 30 days (i.e on or after 10 December 2022).

As a result your credit limit may have been reduced. We do apologies about the difficulty this may have caused.

The Company’s website provides further information about the Administration for customers and will be updated when further information becomes available https://tappily.co.uk/

However if this has left you in any difficulty, please call us on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,
Tappily Reviews Team

5぀星のうち1の評䟡

Tappily has gone into administration


Tappily has gone into administration and these guys have ruined my credit

2023幎1月10日
自発的なレビュヌ
Tappily ロゎ

Tappily からの回答

Hi David,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your Tappily experience.

We are eager to investigate the matter raised in your review.

However, in order for us to do so we will need some details to identify your account, these details have been requested privately through Trustpilot.

Once we receive the relevant information, one our Customer Care agents will get in contact to assist you.

If you would like to discuss any aspect of your account, please call us on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk or see the detailed FAQs section on our website explaining our recent Administration.

Kind regards,
Tappily Reviews Team

5぀星のうち1の評䟡

I had a credit limit of £750

I had a credit limit of £750. It was then reduced to £100 without any notice! This has now left me in financial detriment until the end of the month! Responsible lenders?? I don’t think so.

2023幎1月9日
自発的なレビュヌ
Tappily ロゎ

Tappily からの回答

Hi James,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your experience with Tappily.

We have attempted to contact you through Trustpilot in order to identify your account and understand what happened in this instance.

Please feel free to contact us with any questions on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,

Tappily Reviews Team

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