I ordered mixed bags of sherbet bombs as a gift for my elderly mother. I got 4 bags of lemon lifesaver bombs??? I can buy them in my local supermarket!! I paid $40 including postage for that!!! My ord... もっと見る
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Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... もっと見る
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Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... もっと見る
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Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... もっと見る
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企業情報
Tastebuds について
当該企業による記述
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
連絡先
28 Volt Circuit, 3175, Dandenong South, オーストラリア
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3.6
まあまあ
2556件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lack of support
The online order said to deliver to the NT would take three days. After checking today the status said in transit and it is sitting in Melbourne….. I paid almost $400 for a hamper from this company out of everyone else out of hopes it would reach my friends and family in time for a special Occassion.
I tried to get some support from the online chat after the order and got little support and told to come to the email with tracking information that I went to, to begin with.
Lack of support to begin with just made for a poor service. Took away from the whole experience really.
2024年11月23日
Tastebuds からの回答
Hi Kaila,
Thank you for your feedback, and we sincerely apologise for the frustration you've experienced. We understand how important it is for your hamper to arrive on time for a special occasion. Please reach out to our customer service team directly, and we will address this issue.
Kind regards,
The Tastebuds Team
Tastebuds からの回答
Hi Renee,
Thank you for your feedback. We sincerely apologise for the early delivery. Due to the busy period, our delivery partner informed us to deliver orders a bit earlier to avoid potential delays. We completely understand how this might have caused inconvenience and are sorry for that. We hope the recipient still enjoyed the gift!
Kind regards,
The Tastebuds Team
Tastebuds からの回答
Hi Shaul,
Thank you for your feedback! We're glad you found it easy to connect with us. 😊
Kind regards,
The Tastebuds Team
Advertise next day divers in all…
Advertise next day divers in all states. Coming from Victoria, thought there would be a franchise in adelaide.
Supposed to be Friday delivery now have
to wait till Monday.
2024年11月20日
Tastebuds からの回答
Hi Nicole,
Thank you for sharing your feedback. We sincerely apologise for the delay in delivery. While we do advertise next-day delivery, it can sometimes depend on courier schedules and external factors, especially during peak periods. We appreciate your patience and understanding and will work to improve our services.
Kind regards,
The Tastebuds Team
Great choice of products
Easy to use website, great combinations available and arrived earlier that expected which was good. My sister in law loved the hamper which was for her 50th Birthday.
2024年11月19日
Tastebuds からの回答
Hi Anita,
Thank you for your lovely feedback! We’re so glad you found our website easy to use and enjoyed the hamper combinations. It’s wonderful to hear your sister-in-law loved the hamper for her 50th birthday. We’re delighted to have been part of such a special occasion!
Kind regards,
The Tastebuds Team
Wonderful experience
This delivery was to a country area, something delivery can be tricky, however, my experience with ordering and delivery of this gift was seamless. Thank you.
2024年11月18日
Tastebuds からの回答
Hi Allison,
Thank you for your kind feedback! We’re so pleased to hear your experience was seamless, even with the delivery to a country area. It’s great to know we met your expectations—thank you for choosing Tastebuds!
Kind regards,
The Tastebuds Team
So Happy
The recipient loved the display and was very elated so thank you and was delivered at the time I asked so very happy so thank you very much
Michelle
2024年11月12日
Tastebuds からの回答
Hi Michelle,
Thank you for your wonderful feedback! We’re delighted to hear the recipient loved the display and that the delivery met your request. Your happiness means so much to us—thank you for choosing Tastebuds!
Kind regards,
The Tastebuds Team
Delivery date on form not available
Delivery date on form not available
Says card message at check out but it completed without it.
Add on not delivered with hampers
2024年11月18日
Tastebuds からの回答
Hi Sue,
Thank you for your feedback. We’re sorry to hear about the issues you experienced. Please don’t hesitate to contact our Customer Service team directly—we’re always happy to assist and ensure everything is resolved for you.
Kind regards,
The Tastebuds Team
Wonderful bucket bouquet
2024年11月4日
Tastebuds からの回答
Hi Wendy,
Thank you for your kind review! We’re thrilled to hear you loved the bucket bouquet.
We look forward to serving you again!
Kind regards,
The Tastebuds Team
I found it quite frustrating as all the…
I found it quite frustrating as all the things popping up didn’t help as I couldn’t see what I was writing
2024年11月15日
Tastebuds からの回答
Hi Susan,
Thank you for your feedback. We’re sorry to hear you found the pop-ups frustrating. Your comments are valuable, and we’ll review this to improve the user experience on our site.
We appreciate your patience and thank you for choosing us.
Kind regards,
The Tastebuds Team
Fast shipping and on time
Fast shipping and on time. Although the chocolate bouquet I got, most of the ferrero rochers were off and I had to stick them back on.
2024年11月13日
Tastebuds からの回答
Hi Anna,
Thank you for your feedback! We're glad to hear you were pleased with the fast and timely shipping.
We appreciate your understanding and thank you for choosing us.
Kind regards,
The Tastebuds Team
Tastebuds からの回答
Hi Craig,
Thank you for your kind words! We’re thrilled to hear you were happy with our service.
Kind regards,
The Tastebuds Team
A week has passed and still waiting for…
A week has passed and still waiting for gift basket to leave Melbourne. No updates on track and trace since Tuesday, it is now Saturday.
2024年11月11日
Tastebuds からの回答
Hi Delwyn,
Thank you for your message. We sincerely apologise for the delay. As we rely on third-party couriers, deliveries can sometimes take longer during peak periods.
We appreciate your patience and understanding.
Kind regards,
The Tastebuds Team
Amazing Staff
I made the order very late at night and very tired - made two major boo boos (to say the least) - their help desk was very accomodating and amazing! Problems solved!
2024年11月1日
Tastebuds からの回答
Hi Julie,
Thank you for your kind words! We’re so glad we could assist and resolve the issues for you. It’s always a pleasure to help!
Kind regards,
The Tastebuds Team
Packaging and presentation looks great
Packaging and presentation looks great. I would prefer a text message to inform me of when my item has been dispatched so that I have some idea of when it will arrive. I find text easier than having to track. I tried the tracking you sent.but I was unsuccessful so I had to o idea when it was going to arrive. Otherwise all was good. I would recommend your company to friends.
2024年11月12日
Tastebuds からの回答
Hi Senay,
Thank you for your feedback and recommendation! We're glad you liked the packaging and presentation.
We appreciate your suggestion for text message updates and apologise for any inconvenience with the tracking link. We’ll work to improve this for a better experience.
Thank you for choosing us!
Kind regards,
The Tastebuds Team
Over all a Positive experience
Over all a Positive experience. My gift and checkout was fine. Would have been nice to receive a confirmation of delivery email.
2024年11月12日
Tastebuds からの回答
Hi,
Thank you for sharing your feedback! We're glad to hear that your overall experience was positive and that you were happy with the gift and checkout process.
We appreciate your suggestion regarding the delivery confirmation email and will take it on board to enhance our service in the future.
Thank you for choosing us, and we hope to assist you again soon!
Kind regards,
The Tastebuds Team
Great experience all round
Great communication on the status of my order and delivery. Beautiful gift hamper that delighted the receiver. Exceptional value for money
2024年10月29日
Tastebuds からの回答
Hi Sheridan,
Thank you for your lovely review! We're so pleased to hear that you were happy with the communication regarding your order and delivery. It’s fantastic to know the gift hamper delighted the receiver and that you found it to be exceptional value for money.
Your kind words mean a lot to us, and we look forward to assisting you with your future gifting needs!
Kind regards,
The Tastebuds Team
You did what you said you would
You did what you said you would. Good. BUT PLEASE STOP BUGGING ME TO DO REVIEWS. lIFE IS TOO SHORT TO REVIEW EVERY SINGLE PURCHASE I MAKE PON LINE OR VISIT A SUPERMARKET. ENOUGH ALREADY
2024年10月31日
Tastebuds からの回答
Hi James,
Thank you for your feedback, and we’re glad to hear your order was delivered as promised.
We understand your frustration regarding review requests. Our system sends automated emails after each order is completed, and we appreciate your patience with this process.
If there’s anything else we can assist you with, please feel free to let us know.
Kind regards,
The Tastebuds Team
Excellent service
Excellent service; chocolates delivered on time to very happy grandson.
Thank you Tastebuds
2024年11月8日
Tastebuds からの回答
Hi Maria,
Thank you so much for your kind words! We’re thrilled to hear that the chocolates were delivered on time and that your grandson enjoyed them. Making moments like these special is what we strive for at Tastebuds.
Thank you for choosing us!
Kind regards,
The Tastebuds Team
Speedy delivery
2024年11月10日
Tastebuds からの回答
Hi Elaine,
Thank you for your feedback! We’re glad to hear you were happy with the speedy delivery. We appreciate your support!
Kind regards,
Tastebuds Team
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