Tastopia レビュー 

39
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From start to finish, our experience with Tastopia was amazing. Mimi was warm, professional, and made the whole process feel special, ensuring we had the right design, quality, quantity, and pri... もっと見る

5つ星のうち5の評価

The constant selection of new, raw desserts she keeps on bring out is outstanding. She is always finding ways to top them just when I think they cannot get any better. white chocolate flavour is my le... もっと見る

5つ星のうち5の評価

We have been buying cakes from Tastopia since it started. We have always found the cakes amazing. So delicious and all Vegan. The Cupcakes and Doughnuts are fantastic. My favourites are the Bakewells... もっと見る

5つ星のうち5の評価

I’m a frequent buyer of tastopias cakes and may have an addiction lol :) I think some people can be put off by the fact that it has a number of vegan cake options however as a non vegan I can confirm... もっと見る

企業情報

  1. パン屋

当該企業による記述

Whatever your dream cake is, we can make it! If you want consistently delicious desserts with that wow factor, then look no further than our bespoke range of doughnuts, cupcakes, traybakes and cookies. We're also proud to offer next day delivery to ensure that all needs - planned, or last minute - are met.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(39)

過去12か月のレビュー数: 1

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5つ星のうち5の評価

Beautiful experience From start to finish

From start to finish, our experience with Tastopia was amazing. Mimi was warm, professional, and made the whole process feel special, ensuring we had the right design, quality, quantity, and price without ever making anything feel like too much trouble.

She made my sister’s registry and wedding cakes, and they were both beautiful and delicious. The quality truly stood out, and many of our guests commented on how great they tasted.

Mimi’s calm, positive energy, kindness, and attention to detail made everything enjoyable and stress-free. You can tell how much love and care she puts into her work.

We couldn’t have been happier and will definitely use Tastopia again for future occasions. Thank you, Mimi, for helping make such a beautiful celebration even more memorable. Your cakes were highly praised and truly recommendable.

2026年6月13日
自発的なレビュー
5つ星のうち5の評価

Birthday custom cake and cupcakes

I ordered a custom cake and cupcakes for my daughter’s 1st birthday. Mimi was super responsive and worked with me to come up with a design that fit the theme of the party. She was also incredibly reassuring about allergens.
Delivery was super smooth too, considering I ended up needing it a day early.
Above all, the bakes were phenomenal. Not only did they look great, but they were so tasty! Would deffo recommend and order again!

2024年11月9日
自発的なレビュー
5つ星のうち5の評価

I’ve supported Tastopia for many years…

I’ve supported Tastopia for many years and I must say their quality has remained consistent throughout- whether at independent markets or a custom order for my birthday where she made the best vegan matcha cupcakes (perfectly not too sweet) as well as a funfetti cake which was so good I had to freeze so I could come back to it, apple crumble cakes, donuts, and chocolate cake pots too. They made the necessary adjustments to consider my allergies and dietary requirements!

Couldn’t thank you more, Tastopia! Keep up the good work

2025年7月25日
自発的なレビュー
5つ星のうち1の評価

Undercooked wedding cake, didn't provide even a partial refund

We ordered our wedding cake from Tastopia because we needed a vegan option due to the groom’s allergies, and their samples were impressive.

Unfortunately, the cake we received on the day was very disappointing. It was undercooked—so much so that our caterers refused to serve it for food safety reasons. The cake also leaned noticeably, had visible cracks, and the flavours were indistinguishable.

We raised our concerns with Tastopia afterwards and shared photos and videos, but they refused to offer a refund, citing a policy that complaints must be made on the same day. We were never told about this at the time of ordering, and expecting same-day complaints during a wedding is just not realistic.

They offered a £300 voucher (less than half the cake’s cost), but we declined, as we no longer trust the quality of their products. They’ve since stopped responding.

We're very disappointed with Tastopia. If you’re considering Tastopia, be sure to read their website terms carefully—and pay by credit card.

2025年6月28日
自発的なレビュー
Tastopia ロゴ

Tastopia からの回答

Dear Nicole and Omari,

I’m truly sorry that you were disappointed with your wedding cake, and I do understand how important every detail is on such a special day.

As a small business, I take great pride in the quality and care that goes into each and every order. For all weddings — including yours — I personally taste-test every sponge and filling to ensure the cake meets my standards before it leaves the kitchen. I also filmed the decorating process and the final setup, where the cake was delivered in perfect condition. It was an unusually hot day, and unfortunately, this may have affected the cake’s stability after setup.

I want to respectfully address something important for transparency. In your private message to me, you mentioned:
“We actually do still have some of the cake, but that is likely the part of the cake that was cooked.”
This directly contradicts the claim in your public review that the cake was “inedible”, which I feel is unfair and does not reflect the full picture.

While my terms do request that any issues be reported on the day and that a portion of the cake be returned within 48 hours, I understand you were focused on enjoying your newly married life. Despite the delay of over two weeks and lack of returned cake for inspection, I still offered a £300 voucher as a gesture of goodwill — nearly half the value of the cake. While this was declined, the offer was made sincerely.

This is the first complaint of its kind I’ve received, and I’ve taken your feedback seriously — including reviewing how I share my terms with future clients.

I genuinely regret that you were disappointed and wish you both all the very best in your marriage and the celebrations to come.

Warm regards,
Mimi
Tastopia

5つ星のうち5の評価

Understated deliciousness

Tastopia has gone above and beyond to give impeccable customer service. The cakes cupcakes are absolutely exquisite, from the craftsmanship to the taste everything always exceeds expectation and I will forever be a loyal and very happy customer.

2024年6月8日
5つ星のうち5の評価

Gluten Free goodness

My husband who was born with Coeliac's and has been gluten free since age two said that this was the best cake he'd ever had. The presentation was elegant, the textures were satisfying and the taste was amazing.

2024年3月18日
5つ星のうち5の評価

I recently had the pleasure of…

I recently had the pleasure of experiencing a two-tier red velvet and Oreo/Victoria sponge cake from Tastopia, and it was truly delightful.

The cake was a masterpiece 😍. It was moist, flavourful, and really encompassed the reference pictures I provided. Everyone at the naming ceremony loved it, and there were no complaints whatsoever. Mimi went above and beyond by baking a cake big enough to feed 30+ people even though I had only paid for 25. This extra touch was a pleasant surprise and a testament to Mimi's commitment to customer satisfaction.

My order was placed on short notice, and I was initially under the impression that the pick-up location was in North London. However, I soon found out that it was actually in Hertfordshire, which is a bit outside of London. Despite this, Mimi was incredibly understanding and gave us a late pickup time slot, which made the inconvenience of the location much more manageable. This level of service is a rarity and deserves special recognition ✨

To wrap up, Mimi provided not only a moist and delicious cake but also a truly professional service that exceeded my expectations. I'm definitely planning to order again - I have my eye on the confetti flavour and the donuts 🤭 I couldn't have asked for more, and I highly recommend Tastopia for anyone looking for exceptional cakes and service. Thank you so much! 🩷

2023年10月30日
自発的なレビュー
5つ星のうち5の評価

The New Desserts are Amazing!

The constant selection of new, raw desserts she keeps on bring out is outstanding. She is always finding ways to top them just when I think they cannot get any better. white chocolate flavour is my least favorite yet with her new recipe for her white chocolate snickers bar, OMG! They are amazing. All desserts from tastopia are amazing regardless of whether you are vegan or not.

2022年12月10日
自発的なレビュー
5つ星のうち5の評価

Best vegan treats EVER

This is without a doubt, the best vegan pastry place I’ve ever been to, and it’s one of the few reasons why I managed to remain vegan for so long. Someone with a sweet tooth this hits the spot perfectly and service is always with a smile! Been a customer for years, and I look forward to being a customer for many more.

2022年12月5日
自発的なレビュー
5つ星のうち5の評価

These creations are as yummy as they…

These creations are as yummy as they are beautiful! I have never been disappointed by anything I have bought from Tastopia and I love that there are always new products and flavours to try!

I have had some vegan desserts that have a synthetic taste but Tastopia have this magical way of making everything taste decadent and luxurious without letting on that it's plant based.

My favourite are the doughnuts but also the celebration cakes are a must for any occasion.

Made with love and great customer service, I am a regular for a reason! Thank you Tastopia.

2022年11月29日
自発的なレビュー
5つ星のうち5の評価

Best vegan cakes

I have followed this company when they had a stall at Tottenham Green Market and been following them ever since, the cupcakes and bakewell tarts are to die for.
The customer service is very professional and friendly and will deliver to your door
Highly recommend.

2022年11月17日
自発的なレビュー
5つ星のうち4の評価

best birthday cake every year

I’ve ordered my birthday cake from Tastopia 3 years in a row and I’ve enjoyed every single time, even my non vegan friends ask for more. As someone with allergies it’s hard to find someone who you can trust to get your desserts right but Mimi does it every time :)

2021年12月26日
自発的なレビュー
5つ星のうち5の評価

Tastopia is 10/10!!

Tastopia/mimi is and amazing baker and a lovely person. I'm always greeted with a big smile when i see her at a market or personal home delivery. I first met mimi and a Christmas market in 2019 and have been a regular customer ever since.
Brownies, doughnuts and the snickers bars are firm favourites and I never think to share! I'm always impressed with the flavours and textures. The refined sugar free bakes are so decadent and rich. You'd never guess they were refined sugar free! Always a great experience, highly recommend 10/10!

2022年10月15日
自発的なレビュー
5つ星のうち5の評価

Hi from the moment i saw tastopia in…

Hi from the moment i saw tastopia in tottenham green and to see amazing vegan treats i was spoilt for choice and when i tried the vegan snickers doughnut i was a fan , plus overtime mimi has surprised us all with some amazing treats and cakes , i cant wait to see what other surprises mimi and tastopia have to come , thank you for the amazing experience , hope to see you soon and people if havent tried then dont miss out

2021年11月30日
自発的なレビュー
5つ星のうち5の評価

Amazing vegan cakes

Always such yummy and amazing cakes and bakes. Have had the brownies, red velvet cake, carrot cake and vanilla cake and all are amazing. I especially LOVED the carrot cake. Was so so moist and flavourful. What’s great is if I want a quick treat I can log onto Deliveroo to get a quick order. Mimi who runs Tastopia has always been so lovely and quick to reply to any questions about her baked goods. Looking forward to ordering more vegan treats.

2022年11月26日
自発的なレビュー

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