Hassle free online purchase unlike others who want a 10% deposit then a 90% bank transfer and last but not least charge £19.00 postage. Increasing your range of gold coins especially sovereigns woul... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Very quick turnaround of my order (next day, secure/tracked). Nice presentation, with a personalised "thank you for your custom" message. I'll definitely check them out again. Easy to navigate site to... もっと見る
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Great expierience from start to finish. No issues whatsoever. Very clear website layout and very fast delivery. Definitely not last time I am buying from Tavex.
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This is my first order with Tavex. I placed the order just after 3pm and it was sent out the same day - on a guaranteed by 1pm the next day. So super job by the packing team! The item arrived within... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tavex, an esteemed precious metals dealer, has built a significant presence in the industry by providing tangible gold and silver assets across 15 countries. Their clientele is diverse, ranging from private individuals looking to secure their wealth, high net worth clients who understand the value of precious metals, to businesses of different scales, from small startups to established corporations, and even renowned financial institutions that require reliable assets. The foundations of the Tavex Group were laid in 1991. Over the decades, it has not only withstood the challenges of the volatile financial markets but has thrived, carving a niche for itself in the competitive realm of precious metals and forex trading. Primarily based in Northern Europe, Tavex's influence and reach have grown substantially. What sets them apart is their unwavering commitment to quality service and their deep understanding of the industry's intricacies. Today, with their unparalleled expertise, Tavex Group serves a staggering number of clients, with the figure surpassing 2 million on an annual basis. Their story is a testament to dedication, resilience, and the timeless value of precious metals.
連絡先
110 Hatton Garden, EC1N 8LY, London, 英国
- 020 4541 4145
- tavex@tavexbullion.co.uk
- tavexbullion.co.uk
4.8
優良
1321件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent communication, great respect for the customer, and a real sense of security throughout. Highly recommended!cellent communication
Excellent communication, great respect for the customer, and a real sense of security throughout. Highly recommended!
2026年7月10日
Tavex Bullion UK からの回答
Hi Bernadetta,
Thank you for taking the time to share your feedback. We're so glad to hear that you experienced excellent communication, and that the process felt secure throughout. We appreciate the recommendation!
Tavex Team
Recommended
I’ve bought from this company a few times and found them to be reliable with fair prices and prompt delivery.
2026年7月15日
Tavex Bullion UK からの回答
Hi Sam,
Thank you for the five-star review! We appreciate your continued support, and look forward to welcoming you back soon.
Tavex Team
Identify privacy
Not happy with being asked to take a 'selfie' as part of confirming my identity. Especially as it was after I had made the payment. I understand the need for security measures but I was unaware of having to produce my identity a described above before I made my purchase.
2026年7月15日
Tavex Bullion UK からの回答
Hello,
Thank you for your feedback.
We're sorry to hear that the identity verification process came as an unexpected surprise. We understand your concerns and appreciate your comments. Identity checks are an important part of keeping our customers and services secure, and we'll take your feedback on board as we continue to improve our communication around the process.
Tavex Team
Great company to deal with
Great company to deal with. Always conscious when making any monetary transaction on line these days, but call and enquiry quickly and efficiently dealt with ( top marks to ‘Oscar’ ). All stages of transaction fully explained and follow up calls made by Tavex to confirm.
My only small gripe would be the clunky self verification process, but nothing so bad as to detract from a fully satisfactory transaction. I will use Tavex again. Thank you
2026年7月16日
Tavex Bullion UK からの回答
Hi Eddie,
Thank you for your review.
We're really pleased to hear you had a positive experience, and we'll be sure to pass your kind comments on to Oscar. We also appreciate your feedback on the verification process and are always looking for ways to improve.
Thank you for choosing Tavex. We look forward to helping you again.
Tavex Team
Very fast turnaround from order to…
Very fast turnaround from order to delivery excellent service
2026年7月15日
Tavex Bullion UK からの回答
Hi Andrew,
Thank you so much for the five-star review!
Tavex Team
Absolutely fantastic my go to from now…
Absolutely fantastic my go to from now on I love the box it comes in
2026年7月15日
Tavex Bullion UK からの回答
Hello,
Thank you for the positive review. We're so glad to be your go-to!
Tavex Team
This was my first physical gold…
This was my first physical gold purchase online so I was quite nervous, the website was very easy to use and the payment process was very straightforward, I had my order delivered and was very worried about it going missing in the post, however they used Royal Mail special delivery and the external packaging was discreet, my coins were presented beautifully in a box, I couldn’t ask for more thank you.
2026年7月15日
Tavex Bullion UK からの回答
Hi Mohammed,
Thank you for taking the time to leave such a lovely review. We're so glad to hear your first online gold purchase was such a positive experience and that you found the ordering process simple and secure. It's great to know you were pleased with the discreet packaging, secure delivery, and presentation of your coins.
Thank you for placing your trust in us. We look forward to serving you again in the future.
Tavex Team
Fast delivery and good prices
2026年7月15日
Tavex Bullion UK からの回答
Hi Carlos,
It's great to hear you were happy with our delivery and prices. Thanks for the positive review!
Tavex Team
Tavex Bullion UK からの回答
Hi Dawn,
Thank you for the five-star review!
Tavex Team
I'm very impressed
I'm very impressed, the ordering is easy and professional, and turns up on time fully insured and taken with great care, you will be my gold supplier going forward (as long as the my money situation stays the same thanks again Tony goodman!!!
2026年7月13日
Tavex Bullion UK からの回答
Hi Tony,
Thank you for the kind words. We're so glad you were impressed with our service and products. We look forward to continuing as your trusted gold supplier.
Tavex Team
Tavex Bullion UK からの回答
Hello,
It's great to hear you had such a positive experience with us. We hope to welcome you back soon!
Tavex Team
It's an excellent service
2026年6月16日
Tavex Bullion UK からの回答
Hi Adnan,
We appreciate the five-star review!
Tavex Team
Had coins i was after and delivery came…
Had coins i was after and delivery came in 2 days.
Will use again.
2026年7月3日
Tavex Bullion UK からの回答
Hello,
Thank you very much for the five-star review. We really appreciate it!
Tavex Team
Tavex Bullion UK からの回答
Hi Amir,
Thank you for taking the time to leave a review. We appreciate it!
Tavex Team
Super easy to deal with
Super easy to deal with, brilliant quick delivery, lovely presentation box making a gift so very special. Plus a hand written message and a sweet!!!!!
2026年7月7日
Tavex Bullion UK からの回答
Hi Jean,
We're so glad that your experiences with us have been easy, and that you were happy with delivery and the products. We love that you appreciate the extra touches, and hope to welcome you back soon.
Tavex Team
Tavex Bullion UK からの回答
Hello,
Thanks for taking the time to leave your feedback. We really appreciate it!
Tavex Team
Really fast delivery good service and…
Really fast delivery good service and cheapest gold would recommend
2026年7月7日
Tavex Bullion UK からの回答
Hi John,
Thank you so much for the five-star review!
Tavex Team
Tavex Bullion UK からの回答
Hi Alan,
Thanks so much for the feedback. We're pleased to hear the process was hassle-free and fast.
Tavex Team
Loyalty and fast delivery
From long time I'm waching and listening your colleague Max Baklayan (Tavex Bulgaria) and I like the way your company works and finally I decided to invest in gold and because at the moment I work and livein Guernsey, UK I order from you guys.
I loved how fast and loyal you are.
Thanks!
2026年7月2日
Tavex Bullion UK からの回答
Hi Svilena,
It's great to know we lived up to expectations. Thanks so much for the kind words, and we look forward to welcoming you back soon.
Tavex Team
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