Teabox レビュー 386

TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

The tea is amazing! Its so fresh like its not your regular tea for sure. After effect of drinking the turmeric ginger tulsi is that its super calming and fires up your digestive system real quick.... もっと見る

企業が回答しました

5つ星のうち5の評価

TEN Unique flavours! I loved all ten flavours and so did my friends who I invited over. They are also Green Tea lovers. My Accuchek also showed me a distinct decline in my blood sugar levels, both bef... もっと見る

企業が回答しました

5つ星のうち4の評価

Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... もっと見る

企業が回答しました

5つ星のうち4の評価

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... もっと見る

企業が回答しました

企業情報

  1. 茶専門店
  2. 茶輸出業者

当該企業による記述

WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I love the convenience of this product

I love the convenience of this product. the tastes are delicious. Speed of shipping is better than expected. Their specials are great too.

2025年7月18日
Teabox ロゴ

Teabox からの回答

Dear Marilyn,

Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the convenience, delicious flavors, and speedy shipping.

We look forward to delighting you with more teas and specials!

5つ星のうち5の評価

Great authentic flavors

Great authentic flavors. Quality products.

2025年7月18日
Teabox ロゴ

Teabox からの回答

Dear Silvia,

Thank you for your kind review! We’re glad you’re enjoying the authentic flavors and quality of our teas.

5つ星のうち5の評価

Worth it

I just got a sample kit of the Teabox tea from a quick delivery app. I have only tried the rose green tea but I have never tasted any green tea this good. I do taste a slight bitterness but it somehow is not off-putting. I definitely can say it is fresh. The tea bag has a very beautiful cloth bag but i could not find it anywhere that indicates if it is eco friendly or not. The thread gets completely wet even if the entire length isn't submerged.
All in all a very very good tea sipping experience.

2025年7月4日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Dear Srishti,

Thank you for your thoughtful review! We’re delighted to hear you enjoyed the freshness and flavor of the Rose Green Tea.

We also appreciate your feedback about the tea bag and will take it into consideration to enhance the experience.

5つ星のうち5の評価

Reliable

Reliable; fast shipping; excellent quality.

2025年6月17日
Teabox ロゴ

Teabox からの回答

Dear Peter,

Thank you for your kind review! We’re glad you found our shipping fast and the tea quality excellent.

5つ星のうち5の評価

Best Earl Grey

After a troublesome start, where they didn't honour their offers, Teabox have delivered the best Earl Grey I've tasted. I couldn't recommend their tea more highly.

2025年6月17日
Teabox ロゴ

Teabox からの回答

Dear LC Wadey,

Thank you for your review! We’re delighted to hear that you’re enjoying our Earl Grey and appreciate your kind recommendation.

We look forward to delighting you with more teas!

5つ星のうち4の評価

Great trial box

Delicious chai in the trial boxes. Worth the price. One star taken off as you get bombarded with newsletter emails - sometimes you get as many as three emails a day.

2025年6月22日
自発的なレビュー
5つ星のうち3の評価

I find the tea very bland

I find the tea very bland, with very little flavor.

2025年5月19日
Teabox ロゴ

Teabox からの回答

Hi Ken,

Thank you for taking the time to share your feedback. I'm really sorry to hear that you found the tea bland — that’s certainly not the experience we aim to deliver.

We work hard to ensure our teas are fresh and full of character, and we’d love to understand more about what you tried so we can make it right. Taste preferences can vary widely, and sometimes a small adjustment in steeping time or temperature can make a big difference.

If you're open to it, we'd be happy to suggest an alternative blend or send a replacement better suited to your preferences. Please feel free to reach out to us directly at help@teabox.com — we genuinely care and would love the chance to make this a more enjoyable experience for you.

Warm regards,
Diwaker Chettri
Customer Experience Head

5つ星のうち5の評価

vite et bien

service sans accros

2025年5月19日
Teabox ロゴ

Teabox からの回答

Cher Philippe,

Merci pour votre avis ! Nous sommes ravis que vous ayez apprécié la rapidité et la fluidité de notre service.

5つ星のうち3の評価

Not worth the price

I purchased a sample pack and have used 4 samples till date. I didn’t find anything unique about the taste. It tastes like any other black tea such as Taj or 24 Mantra. I don’t see any point paying a premium for teabox tea.

2025年5月19日
Teabox ロゴ

Teabox からの回答

Dear Moon,

Thank you for giving our teas a try and for sharing your honest feedback.

We’re truly sorry to hear that your experience didn’t meet your expectations. Our goal is to bring fresh, garden-sourced teas with nuanced flavor profiles that reflect the region and harvest. That said, taste is deeply personal, and we respect that not every blend may suit everyone’s palate.

If you're open to it, we’d love to understand your preferences better and recommend something more tailored to your taste. We’re here to make your tea journey better and would be happy to offer you a personalized sampler based on your preferences.

Thank you once again for giving us a shot — and for keeping the conversation open.

Warm regards,
Team Teabox

5つ星のうち5の評価

An Exceptional Tea and Outstanding Customer Service – Thank You, Teabox!

My discovery of the Darjeeling Risheehat Spring Chinary Black was nothing short of a revelation. From the moment I opened the packet, the freshness of the leaves was unmistakable — a bright, delicate aroma that immediately hinted at something special.

After a quick rinse, the leaves released their full bouquet, instantly awakening my senses. On the palate, this tea reveals remarkable complexity: fresh, clean notes and, above all, a refined astringency that lingers beautifully long after the last sip. This is the first time I’ve tasted a tea of such high quality — and I’m absolutely delighted.

I also want to commend Teabox’s customer service. Due to a stock shortage with my original order, the team recommended this tea as a replacement. It turned out to be a perfect choice, and I’m truly grateful for the suggestion.

Thank you to the entire team for this wonderful discovery and for your professionalism. This spring Darjeeling has earned a special place in my collection.

2025年5月11日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Dear Patrick,

Thank you for your wonderful review! We’re thrilled to hear that the Darjeeling Risheehat Spring Chinary Black made such a delightful impression and has earned a special place in your collection.

We’re also glad our team could assist you and make your experience seamless. Your kind words mean a lot!

5つ星のうち5の評価

Wow T’s & package & fast delivery

I have bought 3 simple boxes T gave 2 till friends haven’t heard
I luved 3 T’s out box bought 3 boxes 4 myself quick & box so handy 4 recycle bin With out extra card etc fast delivery

2025年4月17日
Teabox ロゴ

Teabox からの回答

Dear Miss Iona,

Thank you for your review! We’re glad you’re enjoying the teas, the handy packaging, and the fast delivery.

We hope your friends enjoy their teas as much as you do!

5つ星のうち1の評価

Poor Response Time - Have not received order

Ordered a chai sampler. It has been over two weeks after being promised 8-10 days. I wrote to Teabox and received the following response 3 days ago, "We truly apologise for this experience. This is definitely not what we had in mind for you. We are following up with our logistics team for an update and we'll get back to you with more information. Once again, apologies for this. We appreciate your patience as we look into this for you." Still no response. The "tracking" has not been updated since April 28.
I don't normally purchase tea for a premium price, but I thought I would give it a shot. HIGHLY disappointed. I have asked for my order to be cancelled and my card refunded. If I don't hear anything, I will call my credit card company.
UPDATE: Teabox responded to this review saying that the tea has been delivered. This is not true. The tracking has not been updated since 4/28. This order was placed on April 20. According to Teabox, delivery should take between 8-10. I live in Saudi Arabia and have gotten deliveries from China in 5 days. I have an email from Teabox promising me a refund if I did not receive my order within 24 hours. It has been over 24 hours and have not heard about a refund. I wish I could give this review zero stars because that is how much tea that I have received.

2025年5月5日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Dear Cindi,

We’ve checked and see that your order has now been delivered. We're truly sorry for the delay and the frustration it caused — this isn't the experience we strive for. If there's anything missing or not up to expectations, please reach out and we’ll make it right immediately.

5つ星のうち5の評価

I was considering buying the tea for…

I was considering buying the tea for along time and I'm so glad I did. It's so fresh, the flavours are exceptional! I couldn't go back to drinking anything else now !

2025年4月18日
Teabox ロゴ

Teabox からの回答

Hi Mindy,

We're so glad you finally gave us a try—and even happier that you're enjoying the freshness and flavor of our teas! Your words mean the world to us. Welcome to the Teabox family!

Regards,
Team Teabox

5つ星のうち5の評価

Excellent tasting tea

Excellent tasting tea, love the stories around each tea, and Diwaker's emails.

2025年4月18日
Teabox ロゴ

Teabox からの回答

Hi John,

Thank you so much! We're thrilled you're enjoying the teas—and the stories that come with them. Diwaker will be especially happy to hear your kind words. Here's to many more great cups ahead!

– Team Teabox

5つ星のうち5の評価

The best tea I’ve had over the years…

The best tea I’ve had over the years and fast shipping! What’s not to be happy about?

2025年4月18日
Teabox ロゴ

Teabox からの回答

That's wonderful to hear! We're thrilled you're enjoying the tea and the quick delivery—thank you for being a part of our journey! 🙌🍃

5つ星のうち4の評価

Great tea 😊

Great tea 😊

At first I was a little skeptical, but checked reviews etc and made the jump. The Tea is great. It took some time (which was expected), delivery was wrong (but corrected fast) and the tea is a little bit expensive, but to be expected for quality. Therefore 4 stars. (And a half if it was possible)

2025年5月2日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Hi Anders,

Thank you for taking the leap with us! We’re so happy to hear you enjoyed the teas—and appreciate your understanding with the shipping mix-up. Your kind words and thoughtful rating truly motivate us to keep raising the bar. Looking forward to serving you again soon!
– Diwaker & Team Teabox

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