TeachMe.To レビュヌ 941

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TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

This review is coming from the coach perspective. I am a tennis coach for the app and have had a very pleasant experience with the platform in with the scheduling communication team. I believe that th... もっず芋る

5぀星のうち3の評䟡

I dint have to worry about liability when taking student, that is good. However, the fee is too high. Also in term of helping getting me new students is not so great. I have nit had new students for... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I enjoy the ease of use and access for students. I think there are several areas that could be improved upon. Adding an individual lesson option for students would be great. I’ve had a couple of stude... もっず芋る

5぀星のうち5の評䟡

Five stars! The platform is incredibly user-friendly and offers great flexibility, allowing me to choose the exact lessons I want based on my own schedule and goals. The customer service is extremely... もっず芋る

䌁業情報

  1. オンラむン垂堎

圓該䌁業による蚘述

TeachMe.To is the easy way to learn how to play. Find and book local coaches for golf, tennis, pickleball and more. Awesome lessons, guaranteed.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

941件のレビュヌ

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5぀星のうち5の評䟡

Teachme.To offers a platform to connect


Teachme.To offers a platform to connect instructors and students efficiently and seamlessly. Customer service has been excellent. After going through the process with a client I’m kicking myself that I wasn’t an early adopter and that it took me so long to try it out. I just didn’t understand their concept at that point and wish I would’ve taken the time to do so.

2026幎2月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Great support team

I’m about to have a pickleball lesson with a coach. It didn’t work out with the first coach I selected, but the support team quickly helped me find another coach who was available at the exact time I requested. I’m looking forward to the lesson and really appreciate the help from the TechMe team.

2026幎2月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Teach me platform is a great way to


Teach me platform is a great way to access a variety of new clients from beginners to intermediate with a very easy process of booking and communicating.
A helpful staff that follows up on students progress and assessing clients needs and expectations. I love using it and recommend it to other tennis pros

2026幎2月20日
自発的なレビュヌ
5぀星のうち5の評䟡

The help support is superb

The help support is superb. I have never had to wait for very long to get feedback. Also, I enjoy receiving email reminders and text when I have a new lesson scheduled.
I’m still hoping for a table tennis 🏓 lesson soon as the hit movie “Marty Supreme “ begins streaming on our favorite channels.

2026幎2月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Yes to TeachMe

I’ve had such a great experience using TeachMe! The app is incredibly user-friendly and makes learning feel engaging instead of overwhelming. The lessons are well-structured, easy to follow, and designed in a way that keeps you motivated to continue! Highly recommended

2026幎2月13日
自発的なレビュヌ
5぀星のうち4の評䟡

Customer service excellent

Customer service excellent

Navigating thru app is a little over complex sometimes? Maybe it’s my own user experience and judgement. It’s great, however choosing my availability and hours and locations can sometimes be confusing. Or a better word a tiny bit tedious. But I understand how technical software engineering needs to be. But overall great experience!!!

2026幎2月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Would not trust them again

I had a really poor experience with TeachMeTo, both from a customer and a coach perspective. I used the service to connect with a golf coach, and even the coach told me they’d had a bad experience using the platform. Unfortunately, my experience as a customer wasn’t any better.

I saw no real value in the app itself, and the overall experience felt clunky and unnecessary. The biggest issue, though, was the billing. The service auto-renewed after 28 days. I had no intention of continuing and assumed, like most subscriptions, that it would be a normal monthly renewal with some flexibility. When I reached out, I was told there was nothing they could do—no refund, no accommodation—despite the fact that this was for a four-pack of lessons and I reached out the day this transaction was on.

For me, this wasn’t about the money as much as the principle. The response made it very clear that customer experience is not a priority here. It felt like the system is designed to trap people in renewals rather than actually serve students or coaches well.

Based on my experience, I would not trust TeachMe2 with your money. I don’t feel they have either their coaches’ or their customers’ best interests at heart, and I can’t recommend this service to anyone.

2026幎2月8日
自発的なレビュヌ
TeachMe.To ロゎ

TeachMe.To からの回答

Hi Rex,

We want to address your feedback regarding the billing model, as transparency is very important to us. We strongly disagree with the sentiment that our system is designed to 'trap' students.

In fact, we reviewed your conversation history with our team, and it confirms that you were presented with two distinct options: the standard 'Lesson Packs' and the 'Subscription' model, with a clear description of how each works. You selected the subscription model, which operates on a 28-day renewal cycle as detailed in our terms of service.

While we understand it is frustrating to see a charge you weren't expecting on that specific day, our policy on non-refundable renewals is in place to ensure our coaches' schedules are protected.

That said, your lesson credits are active, valid, and ready to be used whenever you're ready. We would be happy to help you schedule them so you can get the full benefit of what you paid for. Thank you.

5぀星のうち1の評䟡

July 2025 for pickleball lessons for my wife.

In July 2025, after using the provided lessons, I contacted TeachMe.To support through the app and requested to place my subscription on hold until further notice. I received acknowledgment, and believed the account was paused indefinitely as requested, with no active billing expected.
Despite this, in January 2026, my credit card was charged again for a full subscription cycle without any prior notice, email alert, or confirmation that the hold had been lifted. I did not book or use any additional lessons, and the charge was unwanted and unauthorized based on my prior instructions.
This appears to be a recurring issue based on other BBB complaints and app store reviews, where users report surprise auto-charges after requesting pauses or cancellations. The app lacks clear visibility into subscription status, pause details, or easy cancellation options, leading to billing errors. Had to do a chargeback on my credit card for refund because they still refused. This company would do better if they didn't have to resort to scamming people.

Update (February 10, 2026): Response to TeachMe.To's public reply

Thank you for your response, but it does not fully address my concerns.

To clarify: In July 2025, after using the initial lessons, I explicitly requested via the app's support messaging to put the subscription "on hold until further notice" (indefinite hold, as we had no plans for more at that time). I did not receive any reply stating that this wasn't possible, that pauses require an end date, or that the account would auto-resume and charge without further notice or reminders. The app and communications lacked clear instructions on how indefinite holds work (or don't), contributing to the surprise January 2026 renewal charge despite no usage or re-activation from me.

I appreciate the offer for a correspondence transcript—please email it to me so I can verify the logs. In the interim, I still request a full refund of the unauthorized January charge and permanent cancellation to avoid future issues.

This experience highlights ongoing transparency problems with subscription management on the platform, as seen in other reviews. I hope TeachMe.To improves this for future users.

2026幎1月28日
自発的なレビュヌ
TeachMe.To ロゎ

TeachMe.To からの回答

Hi Ian,

We are sorry to hear about your frustration, but we must correct the record regarding your account status.

You mentioned receiving an acknowledgment of a pause in July 2025; however, our support logs do not show any incoming request or outgoing confirmation regarding a cancellation at that time. To ensure transparency, we can send you a transcript of all our correspondence so you can see exactly what we have on our end.

We understand you were surprised by the renewal, but this was a valid charge based on your active subscription. We would have preferred to resolve this with you directly rather than through a chargeback, as we want every student to get the value of their lessons. Thank you.

5぀星のうち1の評䟡

FRAUDS

FRAUDS! I would leave zero stars if allowed. "Hannah" called me when I messaged them for info and signed me up for a "free" lesson. All the messages are in the app and NEVER communicated this was a recurring monthly cost. Apparently they sent me a "text" outside of the app that informed me of a membership. I can't find this text. Absurd. So I've been getting charged monthly and NO ONE has reached out about trying to schedule lessons. The app is terrible and doesn't show you how many lessons you have paid for. Never been treated this poorly.

2026幎2月9日
自発的なレビュヌ
TeachMe.To ロゎ

TeachMe.To からの回答

Hi Kristen,

We take claims like this very seriously and want to clarify the situation. We are definitely not in the business of misleading our students.

Regarding the communication, we have a record of the text conversation between you and our Lesson Coordinator. In that conversation, the subscription rate and renewal terms were explicitly explained to you. You acknowledged these details and responded with 'Let's try it,' which is when the booking link was sent.

We understand that texts can get lost, so we are more than happy to share a screenshot of this conversation with you to clear up any confusion.

We apologize if the app interface made it difficult to see your balance, but please know your payments are not lost! You have active lesson credits on your account. We can help you match with a new coach, try a different location, or you can even gift these credits to a friend or family member. Feel free to reach out to our support team so we can send you the conversation history and help you get booked.

5぀星のうち1の評䟡

Our instructor was great BUT


Our instructor was great! However, the company insisted I signed up for a subscription and charged my card again. I contacted them and they are unable to provide any documentation of a subscription. (We are in this area for a few weeks only. Would not have signed up for a subscription) We paid for and got 3 lessons. They are refusing to refund the unauthorized payment. I am going through my credit card company and will be filing a report with the Better Business Bureau. Beware!

2026幎1月31日
自発的なレビュヌ
TeachMe.To ロゎ

TeachMe.To からの回答

Hi Kathryn, we are glad to hear you had a great experience with the instructor! Regarding the billing, we want to clarify the situation.

Our records show that the subscription plan was selected during checkout. Additionally, we reviewed your call history and confirmed that our Lesson Coordinator explicitly discussed the subscription details with you over the phone, including the automatic renewal every 4 weeks. We can certainly share that with you to clear up any misunderstanding.

Please know that the booking link you received always includes the option to change the package or plan before finalizing. You can also manage your subscription directly in the app and cancel or pause anytime.

We understand you are only in the area for a short time, but the good news is that your credits are safe, and you can use them across the USA (or try new skills, new coaches, or share them with friends/family). We want to make sure you get the full value of what you paid for. Feel free to reach out to us so we can help. Thank you!

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