Teltec AG レビュー 2,151

Sehr gutes Sortiment mit fairen Preisen. Sehr guter Service. Ich kaufe sehr gerne bei diesem Shop.

Perfect service, perfect partner!

BE extra careful when buying from Teltec. On the 10th of February, the company declared insolvency of funds. DO NOT pay via IBAN transfer, as you will have no protection if issues arise. Always use a credit card backed by your bank (Mastercard/Visa), as this gives you a chance to recover funds—something I unfortunately did not have as I was never given the option from Teltec.

I placed an order in early December 2025 worth over €9,000, which I paid in full upfront via bank transfer. The order was only delivered on the 16th of February 2026, and it was only at that point that I was informed about the company’s insolvency situation.

The delivery itself was incomplete. Three items were missing: two relatively small items (around €300 total) were reportedly out of stock and later cancelled, and a lens kit worth approximately €3,000 was never shipped to me, despite being fully paid for. I was told the company was not permitted by the court to ship certain goods due to the insolvency proceedings.

To retrieve part of my order, I had to arrange my own courier through Jumingo, costing an additional €75, even though I had already paid €140 for shipping in my original order. This added unnecessary cost and logistical effort on my side.

Regarding the remaining items, I was informed they would not be shipped unless I paid for them again at full price, despite already having paid for them months prior. This effectively resulted in a financial loss of approximately €400, excluding the significant time and effort spent chasing updates and resolving issues.

To make matters worse, the official invoice for the fully paid order was only issued on the 9th of March, after weeks of repeated requests—despite this being a basic legal obligation.

Overall, this experience was extremely frustrating and unprofessional. Customers were not proactively informed about the insolvency, communication was slow and unclear, and I was left to resolve critical parts of the delivery myself.

I strongly advise anyone considering purchasing from Teltec to proceed with extreme caution, especially in light of their financial situation and how existing orders have been handled.

Die Lieferzeit war leider sehr lang, aber das Produkt ist top!

Gut und zuverlässig angekommen. Am Produkt keine Mängel erkennen bar.
Bin sehr zufrieden

Schneller Versand, super Service, gute Kommunikation

Wir haben ein Objektiv bestellt, das binnen weniger Tage ankam, sehr gut verpackt war und soweit alles i.O.
Der vordere Objektivdeckel fehlte, was aber erkennbar nicht der Fehler von Teltec war, die Verpackung war original erschlossen. Nach meiner Beanstandung habe ich sofort Zwischeninfo bekommen und es wird sich darum gekümmert.

Tot Digga was für Preise

After not receiving the goods or a refund (because of the insolvency), I contacted my bank and resolved the issue via chargeback !
If you find yourself in a similar situation and the seller is unresponsive, you may want to check with your bank or card provider about possible options available to you.
Of course, i wouldn't recommend this seller - terrible experience - lost a bunch of time waiting for some equipment i never got and was stressed out thinking i won't ever get my money back. Thank God the issue was solved, but not with the help of the seller !

Super Angebot. Schnelle Lieferung. Sehr freundlicher und kompetenter Kundenservice !!!

Alles Bestens, schnell, kompetent und zuverlässig. Danke

Gewohnt schneller Service, prompte Lieferung. Nur, dass ein kleines Paket mit den ungefähren Maßen 50x6x6 in einem Karton mit den Maßen von ungefähr 70x40x50 geliefert wurde (mit reichlich Stopfmaterial), erachte ich als unverhältnismäßig.

Zum wiederholten Male wurden angegebene Lieferzeiten kolossal nicht eingehalten, mit einem Selbstverständnis, das dabei seines Gleichen sucht. Für Leute, die gewerblich bestellen und auf Produkte verlässlich angewiesen sind daher absolut nicht zu empfehlen.

Gutes Service, hilfreiches Personnel, immer eine gute Laune, ich kaufe fast nur bei Teltec wenn ich was für meine Edit Suite brauche.

Zuverlässig und kompetent. Gerne wieder

Teltec ripped me off. I paid Teltec over 4000.00 Euro for equipment, and the payment went through the same day that they filed for insolvency, and I get neither the gear nor my money back. But they kept trading, filing for 'historical debt'. So taking money from small operators like me to clear their books. Hiding behind legal tricks, its basically theft.

Sehr gute Beratung und ein rundum angenehmer Kauf! Das Equipment entspricht genau meinen Erwartungen. Die Abwicklung verlief schnell und reibungslos – von der Bestellung bis zur Lieferung hat alles perfekt geklappt. Klare Empfehlung!