Testlio レビュー 

I worked on several projects with Testlio, and my experience was mixed.

One functionality testing project started out positively, but over time, weak project management and poor coordination made the experience increasingly frustrating.

My experience with a payment testing project was particularly disappointing. I had to request reimbursement multiple times before all of my payments were finally refunded. Having to repeatedly follow up to recover money I had spent as part of the testing process significantly reduced my confidence in how the project was managed.

After the reimbursement issue was eventually resolved, I decided to remove myself from the project.

Overall, while some aspects of working with Testlio were positive, the project management and reimbursement process left a negative impression.

Worst site ever. I am not sure how this company is surviving even, as they dont have proper strategy or goal what they supposed to do. The team is with in messed up, no proper communication. I dont even know how customer is even trusting this company. I feel the customer should totally avoid this site. And try to get other better platform instead of this.

A total waste of time. They made you spend hours learning and completing all the requirements, only for you to receive a ‘not selected’ at the end. I deleted my account.

After 1 year with them I made around 100$ totally. But very time consuming.
They will invite you every few months, on a rush, to some task, where just to start with, it needs a lot of account creating, joining workspaces and maybe after it you are not finally selected.
Mostly it's payment tasks (so you have to put your own money in advanced) getting refund may happen smooth or maybe you have to deal with your money stuck and ask around for refund and wait weeks without knowing if they will refund you.

Other common task is your ID or Passport (who knows where your data ends...)

I don't recommend Testlio.

I have attempted FRTC exam 3 times and everytime it displays as fail as i couldnt find all issues. Already many testers tested the same app and found almost all defects. I dont understand how can some one find defects when everything is already found. I attached the same defects to test cases but not sure how to find new defects and pass the FRTC exams..

Test cases not prepared by the teams. Unclear instructions. Bad communication. Blocked for usage of VPN for a test ( not true, not even DNS). Task not paid.

Useless and buggy tests for new testers, impossible to get even a simple TC without wasting in their time consuming and full-of-bug fake academy. Don't waste your time, I've wasted almost 5 hours and couldn't even pass a simple testing course which is absolutely cringe in contrast to big test platforms such as Utest where I land on my first TC in a week.

Testlio is not worth the time or effort. The platform feels built on cheap labor, offering very low pay compared to the amount of work and precision expected from testers. The interface is clunky and unintuitive, making it difficult to navigate or complete simple actions. Tasks are often confusing and poorly explained, leaving you to figure things out on your own. Overall, the experience is frustrating and unrewarding, there are much better alternatives out there, like uTest, that respect testers’ time and pay them more fairly.

I joined Testlio with genuine interest and invested over 5 hours studying their course material and preparing for tasks. Unfortunately, my experience ended with frustration and disappointment due to a very preventable UX issue.

During the onboarding process, the platform never clearly states that your first name must match your legal ID. On many professional platforms, this is communicated clearly with fields labeled “Legal First Name” and an option to add a “Preferred First Name.” Testlio, however, fails to provide this clarity. As a result, testers like me are "effectively" punished for not magically knowing the “rules.”

When they asked me for proof, I submitted the documents exactly as requested. Despite this, I was still “kicked out” right after receiving my very first project — what a bummer. The whole process made me feel like the system is set up to fail you, not to help you succeed.

As a UX designer with over 7 years of experience, I find this especially ironic. QA and UX are supposed to go hand-in-hand to improve user experience, yet Testlio has created unnecessary friction that rejects testers not because of their skills or effort, but because of unclear design and rigid systems. It almost feels like they are filtering people out for reasons unrelated to performance — maybe even based on location (I’m from a Tier 1 country).

This left me with the impression that Testlio values bureaucracy over fairness and transparency. It’s disappointing to see a QA platform, which should champion better user experiences, deliver such a poor one to its own testers.

I won’t be returning to the platform, nor would I recommend it to my UX or QA colleagues. There are many other companies that treat testers with more respect and provide a smoother, clearer onboarding process.

I have accounts on several freelancer communities, and Testlio is one of the worst ones.

1) If you complete a test too quick, they accuse you of rushing

2) If you complete a test too slow, they don't pay you because you lost time

3) If you don't follow the instructions in every aspect, they threaten you worse than a criminal and boot out of the platform.

The other platforms don't behave like this.

Stay away from Testlio!

Based in the US (which is not the cheapest place to live depending on area), they invite people to apply from EMEA & APAC - unless you're in a "high-cost-of-living" location "such as Singapore, Benelux, DACH, France, Nordics, and the UK". So really, not EMEA at all.

So in short, if you can be exploited cheaply, you'll do. If you have employment laws that protect you (which invariably goes hand-in-hand with high cost of living) they aren't interested in hiring you.

Discriminatory and bordering on racist, it is very much at odds with their waxing lyrical about "an inclusive environment for people of all backgrounds and identities."

I have one primary complaint: their statement of hourly rather than task based pay is extremely misleading. Here is how the payment system actually works: A task is assigned an estimated time If you work on it, you have a timer that ticks when you are active and stops when paused. You can exceed the estimated time. You almost certainly will exceed the estimated time. If you actually want to get paid for your work over the estimated time, you have to get it incrementally approved. This is not obvious, and in order to get this approval you have to keep checking back that the "test lead" who will kick it up the chain has read your message. If approved, they will add another time incriment. They will probably pressure you not to ask for much more time. This is not true hourly pay.

Do not waste your time!!!I had no idea how to take the test and no-one could help me. Then they said I was rude to the staff for asking them to help me! And they deleted my account!Please there are other options...

1. There are way too many testers in thier community compared to the work they have. Consider yourself lucky if you got even one project per month. Some are waiting more than a year without any invitation.
2. Most projects do not allow you to use VPN. If you do not belong to that country, they will ignore you.
3. They have a tier system for payments. First world countries get highest payment and the rest are low. This is blatantly discrimantory and never observed this anywhere in crowtesting.
4. Project managers prefer experienced testers or thier contacts. The willingness to give chance to new testers is just not there.
5. They gloat that they pay by the hour. Lets say they assign a task which can only be completed in 3.5 hours but they will alott it as 2 hour task. This is very exploitative and sinister.
6. There is no bonus and no overtime.

Their business model is good it's really innovative that they promise to provide good benefits to QA testers but there's a major issue that the company needs to address and this is onboarding of new testers. Having registered myself on the platform and passing their FRTC(Functional Regression Testing Certification) I have sadly never received any work from them and mind you this was a year ago. It's really mind boggling how one can dedicate their hard earned time to an exam and then end up not seeing the benefits of it. The platform website itself seems to have removed the support feature making it harder to ask for help,not to mention the use of rocket chat which always has outtages. But as a positive person let me not focus on the negative I believe in this company and still think they can be the best.

This site is just bogus. You will never get an invite to a project. I joined last year and until now there are no invites I have ever received despite investing on devices and other things listed on their articles . Even after applying for a work opportunity you clearly qualify for, you still don't get chosen or providing your availability in a message in rocket chat that testers are needed that you clearly qualify for they still don't choose you. The Test Managers and the Test Leads are very biased. They tend to favour testers they've worked with in other projects and friends. If you're new to the platform just brace yourself for this. You can even see testers you've been with in other testing sites that you were ranked higher than them get this favourism.
No wonder most of their clients are leaving.

After being with Testlio for over three years, I can only recommend it to people who are interested in learning the field of QA.

There's good at Testlio, they are working on the platform to be more user friendly. It's simple to apply for work and the bug reporting framework is fluid. Most importantly they provide alot of material to learn from.

However, the way the company is operated is completely unreasonable. There are server issues, communication issues, irregular scheduling, and sometimes even payment issues. All of these things while the hourly as that of a Walmart worker.

All of these things can be annoying, but forgivable. The main issue is that as a tester, you're expected to be perfect in a imperfect system. Everyone above you can make mistakes and arbitrarily alter things. But Testers are replaceable cogs in a machine that pretends you matter.

Many TL's in the company are more focused on punishing testers than actually identifying bugs for clients. I've worked so much unpaid overtime reproducing bugs. I invested money into devices we were missing for runs. I helped other Testers who needed guidance. I went the extra mile for years on end. I took pride in the work. In the end, the smallest of details that could've been resolved within minutes had me terminated.

I can't even find the anger in myself over this because I no longer respect Testlio to even feel the loss. There are plenty of good individuals in the company, but there are people who are rotting it from the inside. The company is accountable for this because the isolating policies enables it.

All in all, if you want to learn and gain experience in QA, testlio is a accessible option. I cannot recommend it to anyone beyond that. If you can do this, you'll get much more value for your time elsewhere.

Irresponsible and unresponsive management teams (Test Engineers and Test Team Leads), poorly optimized test plans for many projects, and as a result:
1. Missed deadlines
2. Opened invalid issues
3. Almost always overtime ( you can easily halve your hourly rate to get your actual hourly rate as a freelancer on Testlio ).
4. Some great customers have already stopped testing their products on the Testlio platform (e.g., Grammarly), but the lazy management of the QA test teams is almost never able to draw conclusions and admit their own mistakes and
ordinary QA testers are always guilty in the end.

Also, you can easily get strikes:
a. By asking other testers to add a valid repro-comment to the opened valid bug (e.g. Portrait Health )
b. By asking to replace you with another tester when the project management team does not want to do their work or because of almost always sleeping TTL and PM (e.g. Bright Health CRM )
c. When the assigned device is not compatible with the customer app (e.g SugarHouse Casino)

Avoid this platform if you value your time, especially when working from the United States of America!

I'm an active tester at Testlio for last 5 months.
To be honest, it is the best freelance platform for me so far. I have been testing on several similar companies, but conditions at Testlio are better for sure!
- Hourly pay
- Amazing team
- Diverse and interesting projects
- Possibility to get a higher position

They value my time, opinion and skills!

It is very difficult to go to the site to test, I spent many hours and all in vain. I have never received an assignment in a year. This is the bottom and not the company.