I was bummed when I realized I got the length all wrong however customer service helped right away! I’m loving my halos (I have the 18” and the 14”) and have been getting so many compliments! I just h... もっと見る
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I had to exchange my beautiful hair pieces because they looked unnaturally long so customer service responded immediately and walked me through the process to get what I wanted. I got the replacement... もっと見る
I have to say out of all of the sites I use to order halos or even extensions this company is the only one that actually responds immediately or even almost immediately. My hair color match was off... もっと見る
Never again! The customer service is the worst one I have ever seen. The products didn’t match the color and quality was not good. I wanted to return they refuse to return process. Because package w... もっと見る
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I’m postpartum and this helped my…
I’m postpartum and this helped my confidence soooo much.
Loved it!!
Loved it!!! The colour match is PERFECT!!!! Can't wait to wear it out on the town. Thank you so much for getting back to me via email with my colour choices so quickly. The hair is beautiful and looks real. Thank you again!!!
Exceptional Customer Service
When I received my halo hair I loved it! The color was a perfect match but I realized that i choose a length that was too long. and it didn't look or feel right for me.
I emailed Thathair and they immediately took care of everything. They are ROCKSTARS!!
Will definitely recommend to all my friends and co-workers.
No tugging at all
No tugging at all. I wore it while cleaning the house and didn’t feel any pulling.
I put it on before a family dinner and…
I put it on before a family dinner and my aunt said I looked “fresh.” I’ll take it!
Beautiful and matches my natural color…
Beautiful and matches my natural color so well!!
So far my experience has not been…
So far my experience has not been positive. I want to return my items, because even without taking them from the package, they do not look like the color would be a match. I have emailed the customer service multiple times with no response. Girlies out there, please do not buy from this brand. I wish I had believed the negative reviews out there. Total rip off. DO NOT DO IT!!! What a terrble company.
It might take awhile to receive....but worth the wait!
This product is amazing,
The color matches perfectly
wrong color, poor customer service
The color match guarantee is a scam. You cannot verify the color of the item until you open the package, but once you have opened the package, you cannot return the item. Save your money.
Excellent excellent excellent … helped…
Excellent excellent excellent … helped me choose the correct color, shipped on time, superb customer service.
Do not buy from this brand
Do not buy from this brand. The hair quality is absolutely terrible — it feels like cheap synthetic hair and tangles constantly. I received the wrong size, and when I raised the issue, they refused a return because the package had been opened. How else was I supposed to check the size and quality without opening it?
They then sent a replacement, which was just as bad — same fake-looking, poor-quality hair. I clearly told them I would return both and requested a refund, and now they have completely stopped responding.
This has been a frustrating experience from start to finish. Poor product, poor service, and zero accountability. Save your money and shop elsewhere.
Love ❤️
Love ! The hair color is a little off so I'll have to get my hair done. It's just hard to match correctly being that I have ombre hair ! Such good quality!
I received the wrong color and you…
I received the wrong color and you sent a new order free of charge. I love your products and would recommend it to everyone . Thanks so much
My hair looks fuller than ever
My hair looks fuller than ever. I stared at myself in the mirror a bit too long.
Wanted to exchange a product and they…
Wanted to exchange a product and they sent me a new one at no charge. Great response time and very helpful
My halo came fast
My halo came fast. I ordered 3 different sets because I wasn't sure which would match the best. The first one I tried on was a perfect match. I did it quickly, so I haven't had a chance to properly style it, but I'm incredibly happy so far!
Amazing customer service
Amazing customer service 👏👏 I bought extensions and thought I was being careful so I was able to return but not me. They were wonderful and understood and went above what I expected. The response time was quick and helpful with options. Thank you for your help
Love this product
Very quick delivery, I love the product and how it feels on. The adjustment is great as I have a small head
Sorry to say that the Halo I ordered…
Sorry to say that the Halo I ordered was not great. I took it out of the bag and it was folded in thirds. This left creases between the clips and no matter what I do, I can’t get rid of them. The creases poke out of my hair. I will never order agsin
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