THC STORE INDIA レビュー 13

THC STORE INDIA からの回答

2025年9月12日

Hi Manish, thank you so much for your kind words! We’re delighted to hear that both our customer service and products met your expectations. Your support means a lot to us.

THC STORE INDIA からの回答

2025年9月12日

Hi Abhinav, thank you for sharing your feedback! We’re glad to hear the product is performing well for you so far. We’re committed to ensuring it continues to serve you well in the future — and if you ever need support, we’re here to help.

THC STORE INDIA からの回答

2025年9月12日

Hi Vishnu, thank you for your feedback, and we’re sorry about the delay you experienced with your order at that time. We understand how frustrating this must have been. Since then, we’ve made improvements to our delivery process to ensure orders reach customers much faster. We’d love the chance to serve you again with a smoother experience

THC STORE INDIA からの回答

2025年9月12日

Hi AJ, we’re very sorry for the inconvenience caused by unwanted emails. We never want our communication to feel like spam. Your feedback is important — we’ve removed your details from our mailing list to ensure you no longer receive these messages. Thank you for bringing this to our attention.

THC STORE INDIA からの回答

2025年5月21日

Dear Ambily,

We’re extremely sorry to hear that you haven’t received your prepaid medicine — and even more so for the inconvenience and lack of clarity you’ve experienced.

This should never have happened, and we completely understand how frustrating it is, especially after making a payment in advance. We’re treating this matter with utmost urgency and will immediately investigate the issue with our logistics partner.

Thank you for your patience. We wanted to inform you that your shipment is currently on the way and in transit to your address.

You should receive it shortly, and we will continue to monitor the delivery closely to ensure there are no further issues. We truly appreciate your understanding and apologize again for the earlier inconvenience.

If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out.

THC STORE INDIA からの回答

2025年5月21日

Dear Sir,

Thank you for bringing this to our attention. We sincerely apologize for the experience you've had — it falls far short of the service standards we aim to uphold.

It's clear that there were multiple lapses in communication and coordination during your order process, and we completely understand how frustrating and inconvenient this must have been. Not being proactively informed about address verification issues or the order return, and having to follow up yourself at every step, is unacceptable, and we’re truly sorry for the inconvenience caused.

Please be assured that we are reviewing this incident internally to understand where the gaps occurred and to ensure such issues are not repeated. Your feedback is invaluable and will help us improve our processes to serve you better.

If you are still interested in receiving your order, we would be happy to prioritize the reshipment or offer any other resolution that works best for you.

Thank you again for your patience, and we hope to have the opportunity to make this right.

THC STORE INDIA からの回答

2025年5月21日

Dear Kiran,

Thank you so much for your kind words! We're truly glad to hear that we could assist you in having a consultation with one of our Ayurvedic physicians.

Your well-being is our priority, and we're happy to know you had a positive experience. If there's anything more we can do to support your health journey, please don’t hesitate to reach out.

Wishing you continued wellness,

THC STORE INDIA からの回答

2025年5月21日

Dear Sir,

Thank you for sharing your experience with us. We truly regret the lack of communication during your delivery — we understand how unsettling it can be to be left without updates, especially for something important.

We're actively working on improving our delivery tracking and communication processes to ensure that our customers are kept informed every step of the way.

We appreciate your patience and your feedback — it helps us serve you better. If there’s anything else we can assist you with, please don’t hesitate to reach out.

THC STORE INDIA からの回答

2025年5月21日

Dear Sir,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience and that our product range and communication met your expectations.

It means a lot to us to know you're happy with your purchase, and we truly look forward to serving you again soon.

Thank you for choosing us!

THC STORE INDIA からの回答

2025年5月21日

Dear Sir,

Thank you for your kind words! We're glad to hear you had a good and effective experience with us.

We truly appreciate your support and look forward to serving you again soon.