The Shade Hut レビュヌ 

199
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’m truly impressed with their excellent customer service! They offer a great selection of modern, stylish frames at very reasonable prices. I would highly recommend them to anyone looking for quality... もっず芋る

5぀星のうち5の評䟡

I came across this brilliant Uk company while doing work for charity Shade hut kindly sponsor us now annually I have also bought 3 pairs of sunglasses for myself through finding this company ,... もっず芋る

5぀星のうち5の評䟡

All the frames are excellent. The last two I bought, especially the Preme Azure Blue are amazing. My previous order was damaged a little by Royal Mail. They also have awesome offers so you can get... もっず芋る

5぀星のうち5の評䟡

Ive used your company 3 times now and I collect glasses and watches etc. I can honestly say that your items are better quality than some of the £400+ brands which everyone will have heard their na... もっず芋る

䌁業情報

  1. サングラス店

圓該䌁業による蚘述

Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

199件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

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4.8

すべおのレビュヌ

(199)

過去12か月のレビュヌ数: 88ä»¶

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5぀星のうち1の評䟡

Absolutely terrible from start to


Absolutely terrible from start to finish.
I manually entered the starting line of the delivery address, website auto filled the payment address anyway.
Emailed Amy about it.
She emailed back saying the correct address was updated. It wasn’t.
2 weeks later “my” order comes.
I was sent 2 completely different frames than ide ordered. Poor quality.
It’s either false advertising or a genuine mistake (again) resulting in a poor service. Save your money. Shop some where else’s..
the matter is yet to be resolved.

2023幎6月16日
5぀星のうち5の評䟡

Love. Love. Love

Love. Love. Love my new sunglasses. They arrived this morning. Can’t believe how quick they got here. I’m going to recommend a shout out to everyone I know. Customer service is brilliant. I had a few questions I need to know before I place the order and they answered every single one promptly and correctly. Thank you and I’ll be wearing these on holiday next week in Ibiza.

2023幎5月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Perfect

Ordered Shades Monday night, arrived Wednesday morning😎 - quick and reliable serivce and the quality is top notch, would even recommend the glasses case👍👍👍

2023幎5月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Awesome Amy

Okay. I’m not going to go into all the details re my order. But need to say the following. I don’t know who Amy is at The Shades Company, if she’s the owner or just an employee. But a massive shout out to this woman, she went the extra mile and way beyond to appease an initial disgruntled customer I.e me. Who now will be coming back when I need more shades.
The glasses are awesome so is the quality. In my opinion forget the rest and come to these guys- I promise you, you will not be disappointed.

2023幎5月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Really impressed

The best quality sunglasses that I have ever bought. The quality of the lenses is better than any of the competitor sunglass brands at that price point, you won't find good quality shades for that price anywhere else! Really really impressed.

2023幎5月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Top product as well as customer service.

I ordered a pair of sunglasses from The Shade Hut and when they arrived, they’d been damaged in transit.

I emailed their customer service and spoke to a lady named Amy. I was meet with a warm welcome and empathy to the situation and was advised to ship the glasses back and a new pair would be sent, so I did.

A week went by and they’d not arrived (thanks Royal Mail DOH!). Amy again, was so pleasant, helpful and empathetic and because of the situation, regardless of them not having received the damaged glasses they shipped another pair, which arrived today and are perfect.

Massive thank you to Amy and all those a The Shade Hut. Not only are their products quality, so is their customer service.

2023幎4月11日
自発的なレビュヌ
5぀星のうち5の評䟡

I ordered a pair of sunglasses and a


I ordered a pair of sunglasses and a gold chain. I love how the chain compliments the glasses. The delivery was really fast too, within 24 hours from ordering (with free delivery) my sunglasses were in my post box waiting for me. The sunglasses are amazing, great quality. My experience with the shade hut was brilliant and I will definitely be ordering from them again

2023幎4月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Experience with this company

Great Experience with this company, super smooth website and easy to navigate all their different super stylish frames and lenses. Really happy with my choice of “Empire” shades they certainly get a lot of compliments! More than happy with my purchase, great product and service.

2023幎3月29日
自発的なレビュヌ
5぀星のうち5の評䟡

I ordered item and received totally


Update - after having difficulty contacting anyone to discuss wrong item delivered they really came through, contacted me back via email and sent out replacement at no extra charge. Only bit of advice would be maybe customer service number as email was obviously an issue at one point.

2023幎3月2日
自発的なレビュヌ
5぀星のうち5の評䟡

I ordered a pair of sunglasses and a


I ordered a pair of sunglasses and a gold chain. I love how the chain compliments the glasses as its sold separately. The delivery was super fast too, within 24 hours from ordering (with free delivery) my sunglasses were in my post box waiting for me. The sunglasses are amazing, great quality, and they fit the chain so easily. My experience with the shade but was brilliant and I will definitely be ordering from them again.

2023幎2月24日
自発的なレビュヌ
5぀星のうち1の評䟡

I purchased a pair of ibiza sunglasses


I purchased a pair of ibiza sunglasses from the shade hut on wednesday 21/09/22 around 10am and included a message that i was travelling late saturday 24/09/22 and must have them by then and willing to pay for next day delivery. Even though they promise delivery in 1 to 3 days and same day dispatch. A day later my order was still not dispatched so i send a second message. Third day the same i sent third message and second email 5 in total. Not one single reply. Today 25/09/22 am abroad still no dispatch and no answer to my email and messages. The are the opposite to everything they advertise which makes me wonder about the authenticity of the positive feedback given to this cowboy company. So all of you out there that even think of buying from them think twice and be warned. When i return from my trip i will chase my refund and wipe the company out of my system.

Update 02/03/ 2023
My reply to your reply is as follow:
When i came back from my holiday i found the shades were delivered.
I wish you just simply apologised anyone can make a mistake and i would of accepted it and praise you for that but what i hate most is liars. Everything i said in my review is true and i can proove it. I have your email few weeks after purchase saying your system was down and didnt see my emails and you are saying you sent me 2 replacement few days later. I did not believe you then and now you prooved me right. How can you lie like this. What i say i can proove. CAN you proove your lies ie proof of postage with my name and address. I dont think so cos it never happened. And as for your shade( can get the same from aliexpress for few pounds) went strait in the bin the tint is so dark couldnt see much. What a waste of my money.

2022幎9月21日
The Shade Hut ロゎ

The Shade Hut からの回答

Hi there, Unfortunately we disagree with this feedback. We have sent out 2 replacements to you as we assumed that your parcel was lost within the postal system. Around a week later we received back both parcels as the address that you had provided was incomplete. We have since tried to get in contact with you after several emails but we have had no response. Please respond to our emails so that we can come to a resolution.

Kind Regards
The Shade Hut

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