Thebestticketfares レビュヌ 

135
•
TrustScore 5段階評䟡の4

4.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Got assisted with one of the staff named Miss Rebecca for flight booking, check-in and even seat selection. She helped me a lot during my booking and other procedures. Hope to book my flights again wi... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Even though I initially booked the tickets for much lower price there was some mixup with the price shown in the website. Neo helped me out to book tickets afterwards. And Emily followed up afterward... もっず芋る

5぀星のうち5の評䟡

Ms Zoya and all team at their work very polite and professional and very helpful to costumer. Mr Neo was so helpful and try as his best to find the tickets that could suit me and my wife.


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4.2

ほが満足

TrustScore 5段階評䟡の4

135件のレビュヌ

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ネガティブなレビュヌの 25に回答しおいたす

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4.2

すべおのレビュヌ

(135)

過去12か月のレビュヌ数: 135ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

Good customer services but poor booking process

Good customer services. I have to be honest that the ticket booking is more expensive than what I expected because I had to pay more to upgrade to get the seats. So, I am not happy on this point.

2026幎7月12日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Agent Emily very helpful only problem


Agent Emily very helpful only problem was late check-in didn’t allow me to get seats that I wanted.

2026幎7月11日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち4の評䟡

I would appreciate Rebbeca with the


I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked empathy. And I decided to proceed with cancellation. Then Rebecca called me made the situation ease for all of us . I believe the management need to set Rebecca as a good example how she lets the reviews for their agency turn from negative to positive . She did her job brilliantly and went way further . I appreciate her willingness to make an effort . All the best Rebecca few people like her carry the reputation of the company on their shoulders . My refund was processed and I am hoping to receive my money soon

2026幎7月8日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Very good service from Emily

Very good service from Emily

2026幎7月9日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Best service

Best service

2026幎7月8日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Excellent customer service privided

Excellent customer service privided. Happy with the service 😊.

2026幎7月8日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Good experience with Neo thank you

Good experience with Neo thank you

2026幎7月7日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

The sevice is really good and quick and


The sevice is really good and quick and one of the staff Zoya helped me with check in. Would recommend them.

2026幎7月7日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Thank you Elina for a helping me 


Thank you Elina for a helping me checking in. Keep it up Elina and have a wonderful week xx.

2026幎7月4日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Sana was very helpful and made our


Sana was very helpful and made our check-in process smooth and easy. She was patient, polite, and professional throughout. Thank you for the excellent service!

2026幎7月4日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち1の評䟡

I eventually received my refund, but the experience was unacceptable

I paid in full for four flight tickets after being told I would receive my e-tickets within 6–12 hours. When that deadline passed, I was told to wait 24 hours. After that, I was informed that there were no longer any seats available on the flight I had already paid for, and they would look for alternatives.

More than three days later, I still had not received a valid airline PNR or e-ticket. Despite repeated promises and multiple follow-ups, I was left without a confirmed booking.

Because of the continued delays and lack of a confirmed reservation, I had no choice but to escalate the matter with my bank.

Based on my experience, I cannot recommend this company. If you choose to book with them, I strongly advise ensuring you receive a confirmed airline booking and e-ticket as soon as possible.

Update: It has now been 17 days since I paid £2,400 for 4 tickets to Japan. I still have not received the tickets. The company also promised a full refund within 24–48 hours over a week ago, but no refund has been received. I am still waiting for a resolution and have had to pursue the matter through my credit card provider.

Update :

I have now(21st July)received the full refund, and I appreciate that the money has been returned. However, the overall experience was extremely stressful and time-consuming, and I do not believe customers should have to go through this process after paying for flight tickets.

This review reflects my personal experience from the initial booking through to the eventual refund.

2026幎6月29日
5぀星のうち5の評䟡

Ayesha is very helpful and very kind


Ayesha is very helpful and very kind really happy for customer service thanks

2026幎7月1日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

good servise has been provided by Emily,

2026幎6月30日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Very helpful with the information


Very helpful with the information provided I’m happy with everything

2026幎6月30日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

5぀星のうち1の評䟡

Don’t book with them

I booked four airline tickets with them on 16/6 They quoted a promotional offer and the total seemed reasonable. so I bought the tickets and I was told with in 24 hours you would receive the tickets! The next day they told me the promotional offer had ended and asked me to pay an additional £3,000 for new tickets, which we refused pay and requested for a refund as they did not issue the ticket!
After pressing for a resolution, they provided a ticket reference number for the Airines! The airline confirmed that this reference was invalid!
We had been chasing for a solution and, despite multiple communications, I did not receive a valid ticket or a proper refund. I am now left with extra charges and no confirmed itinerary.
Based on this experience, I would not recommend them and advise others to verify all price changes and ticket references directly with the airline before paying. I have contacted my card issuer/consumer protection authorities for help!

2026幎6月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I'm very disappointed with services

I'm very disappointed with services. I booked a flight and they didn't send me e ticket and provide confirmation s. After calling to many times still they ignoring this matter.

2026幎6月24日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Kindly accept our sincere apologies for any inconvenience you may have experienced.

However, we are currently unable to locate any booking record under your name. Therefore, please share your booking details along with your concern at reservations@thebestticketfares.co.uk so that we can assist you better.

Best Regards,
Customer Service Team

5぀星のうち5の評䟡

Emily was of great assistance

Emily was of great assistance, she assisted us well and was extremely patient throughout the whole process.

2026幎6月26日
自発的なレビュヌ
Thebestticketfares ロゎ

Thebestticketfares からの回答

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

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