Amar Arjan, what a gentleman you've got on your hands there at your company. He was attentive to my every request even when it changed numerous times. We finally got to the point of completing the or... ãã£ãšèŠã
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Thank you very much for your support with our airport orders. We arranged a range of items for our safety eventâincluding merchandise, pens, keyring tags, and even sweatbandsâand everything was hand... ãã£ãšèŠã
Dealing with Sam Lane was a breeze and nothing was too much trouble. From my first email request to the payment of the order, Sam couldn't do enough and was a pleasure to deal with. The product arrive... ãã£ãšèŠã
We have been dealing with The Branded Company for quite a long time, and in particular with Ramsey, and he have never let us down. The range they carry and are able to source is fantastic. The serv... ãã£ãšèŠã
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At The Branded Company, we believe that every brand has a storyâand we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the Unitedâ¯Kingdom, offering an extensive product range that spans everything from customâprinted apparel and workwear to bespoke bags, drinkware and ecoâfriendly giveaway items.
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Unit E3, Leicester Business Centre, 111 Ross Walk, LE4 5HH, Leicester, è±åœ
- 01162982555
- chet@thebrandedcompany.co.uk
- thebrandedcompany.co.uk
4.8
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Ramsey Gill is very professional andâŠ
Ramsey Gill is very professional and helpful
2026幎1æ27æ¥
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The Branded Company ããã®åç
Thank you for your kind review!
Weâre delighted to hear that Ramsey Gill provided professional and helpful support. Weâll be sure to pass on your feedback!
Muzi & Ethan have always been anâŠ
Muzi & Ethan have always been an amazing help. They always get our items to perfection and on time. Thanks both so much!
2026幎1æ14æ¥
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The Branded Company ããã®åç
Thank you for your lovely feedback!
Weâre thrilled to hear that Muzi and Ethan consistently deliver your items perfectly and on time. Weâll be sure to pass on your thanks to them!
North Wales RoSPA Advanced Riders
They were very helpful from the start, a sample neck tube was sent, price was agreed, delivery time given.
Most importantly, they did what they said, delivered the goods on time, and the quality is exceptional.
The fabric is made in a British mill, the printing and origination done by the Branded Company, all to a very high standard and at a fair price.
Would we at RoSPA North Wales Advanced Riders use them again YES.
2026幎1æ27æ¥
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The Branded Company ããã®åç
Thank you for your fantastic review!
Weâre delighted to hear that everything, from the sample to delivery, met your expectations and that the quality of the neck tubes impressed you. Itâs great to know you appreciated the British-made fabric and high standard of printing.
We look forward to working with RoSPA North Wales Advanced Riders again in the future!
Top quality and service
It's already a few years I'm working with The Branded Company, specially Sam, and I couldn't be happier. It's not only about the quality, which is always good and at the level expected, but the incredible service, fast replies and support you get from the first interaction. We never had any issues with deliveries even when our requests have been very short notice. Thank you for your incredible support, Sam!
2026幎1æ22æ¥
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The Branded Company ããã®åç
Thank you so much for your wonderful review!
Weâre thrilled to hear that Sam and the team have consistently delivered top-quality products and exceptional service over the years. Itâs fantastic to know that even last-minute requests are handled smoothly and that our support has made a positive difference.
We really appreciate your continued trust and kind words!
Always great service through The BrandâŠ
Always great service through The Brand Company with Sam being our account manager. nothing is ever too much of a tasks to help assisting us
2026幎1æ21æ¥
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The Branded Company ããã®åç
Thank you for your kind review!
Weâre delighted to hear that Sam continues to provide great service and is always ready to help. Itâs wonderful to know that you feel well supported by the team at The Branded Company!
Quick to respond
I have dealt with Sam Lane for a several years now and he's always really good at getting merchandise turned around really quickly. He lets me know if something is unlikely to be produced in time for any deadlines we have and provides alternative options.
2026幎1æ19æ¥
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The Branded Company ããã®åç
Thank you for your kind feedback. Weâre really pleased to hear that Sam continues to provide quick turnaround times, clear communication, and helpful alternatives when needed. Iâll be sure to pass your comments on to him.
Thanks again for your support!
Passive agressive support
Tried to ask a question about a type of product and some basic design spec questions involving a few different product lines and how we can brand them. Just wanting to know what products could display what we needed to display (there were about three different ones on the web page). I expected to be guided on what we could do and signposted, but instead was met with someone who obviously got out of bed the wrong way this morning. Truly shocked by the responses I got to my questions. There really wasn't any need at all to be like that. I was happy to be guided to the most suitable line to achieve what we needed, but instead was met with aggressive replies with loads of question marks at the end! Shocking service. They have just lost any future business with our company and our clients who come to us, and any future recommendations. I'm fully expecting a response to this that's just as bad!
2026幎1æ20æ¥
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The Branded Company ããã®åç
Thank you for taking the time to share your feedback. Iâm very sorry to hear about your recent experience and that the support you received fell well below the standard you should expect from us.
You were absolutely right to expect clear guidance and helpful direction when asking about product options and branding capabilities. The tone and responses you describe are not acceptable, and I sincerely apologise for the frustration this caused.
We are looking into this internally so we can fully understand what happened and ensure it does not occur again. Your feedback is being taken seriously.
If you are open to it, I would welcome the opportunity to discuss your requirements properly and help identify the most suitable product options for what you were trying to achieve. Please feel free to reply directly to this email, and I will personally ensure you receive the support you were originally seeking.
Again, Iâm very sorry for the experience you had, and thank you for bringing this to our attention
Great service
2026幎1æ7æ¥
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The Branded Company ããã®åç
Thank you for your feedback! Weâre glad to hear you received great service again and really appreciate your continued support.
Another excellent experience workingâŠ
Another excellent experience working with Sam.
2026幎1æ15æ¥
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The Branded Company ããã®åç
Thank you for your great feedback. Weâre delighted to hear you had another excellent experience working with Sam â Iâll be sure to pass this on to him. We really appreciate your continued support.
As vice chair of a parent carer forumâŠ
As vice chair of a parent carer forum branded merchandise is important to us. Amar at the branded company was a huge help, polite and helpful, keeping me updated constantly with my requests.
2026幎1æ12æ¥
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The Branded Company ããã®åç
Thank you for taking the time to share your feedback. Weâre really pleased to hear that Amar was helpful, polite, and kept you well informed throughout the process. We understand how important branded merchandise is for parent carer forums, and weâre glad we could support you. Iâll be sure to pass your kind comments on to Amar.
Attentive service from Amar.
Attentive service from Amar.
Thank you
2026幎1æ14æ¥
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The Branded Company ããã®åç
Thank you for your feedback. Weâre pleased to hear you received attentive service from Amar â Iâll be sure to pass this on to him.
Excellent customer Service
I had an excellent experience from start to finish. The customer service from Amar was outstandingâvery friendly, approachable, and efficient in handling my queries. Communication was clear and timely, which made the process smooth and stress-free.
The product arrived exactly on schedule, well-packaged, and in perfect condition. The quality exceeded my expectations, and everything worked as described. Itâs clear that attention to detail and customer satisfaction are priorities for this company.
Overall, Iâm extremely pleased with both the service and the product. I would highly recommend them to anyone looking for reliability, quality, and great customer care.
2026幎1æ14æ¥
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The Branded Company ããã®åç
Thank you for your fantastic feedback! Weâre delighted Amar provided such friendly and efficient service, and that your order arrived on time and in perfect condition. We really appreciate your recommendation and are thrilled youâre happy with both the service and product.
Great helpful service
Great helpful service, fabulous product. Delivered ahead of schedule. Very Happy :)
2026幎1æ12æ¥
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The Branded Company ããã®åç
Thank you for your kind feedback! Weâre delighted you found our service helpful and that your product arrived ahead of schedule. Weâre thrilled youâre very happy with everything!
Customer service at its very best!
Wow! This was customer service at it's very best! I made an enquiry on Monday and by Friday, I had 60 very cute Max The Monkey with printed T-shirts. Amar was amazing and answered every email very quickly and efficiently meaning that my order arrived in record time. Max is perfect, exactly what we wanted as a memento for the cast members of our theatre group. Will definitely use this company again. Thank you Amar!
2026幎1æ5æ¥
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The Branded Company ããã®åç
Thank you for your fantastic feedback! Weâre thrilled Amar could provide such quick and efficient service, and that Max the Monkey was exactly what you wanted. We really appreciate your support and look forward to working with you again!
Fast, quality service
Amar was great at ensuring our order was delivered on time (a day earlier which was a bonus!). Friendly and quick to respond to emails and queries.
Product quality seems great, haven't used the products yet but very pleased so far.
Good range of products to choose from.
2026幎1æ7æ¥
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The Branded Company ããã®åç
Thank you for your feedback! Weâre delighted Amar could provide friendly, fast service and that your order arrived ahead of schedule. Weâre glad youâre happy with the products so far and appreciate your kind comments!
Attention to detail makes all the difference
We have worked with Sam Lane of the Branded Company over several years and always found him to be extremely professional and helpful. Sam is always pleasant and polite and has gone above and beyond to provide the best products, often to our demandingly high specifications. I often happily recommend the Branded Company to fellow business people.
2025幎12æ12æ¥
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The Branded Company ããã®åç
Thank you for your fantastic review! Weâre thrilled to hear that Sam and the team at The Branded Company have consistently met your high expectations. We truly value your continued trust and appreciate the recommendation to others. Looking forward to working with you again!
Another positive experience with TheâŠ
Another positive experience with The Branded Company. We know that Sam Lane will always reply and quote us with speed. We often have timeframes that are tight and Sam does his level best to meet these for us and will work with us to achieve difficult deadlines.
2025幎12æ10æ¥
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The Branded Company ããã®åç
Thank you for the great review! We're pleased to hear that Sam has been able to meet your tight deadlines and provide quick, reliable service. We value your continued trust and look forward to supporting your future projects!
A great experience dealing with Lou
A great experience dealing with Lou. The whole process was effortless on my part and couldnât have been happier with our final product
2025幎12æ8æ¥
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The Branded Company ããã®åç
Thank you for your wonderful feedback! We're so glad to hear that Lou made the process effortless and that you're happy with the final product. We look forward to working with you again!
Great products and any minor problemsâŠ
Great products and any minor problems we've had have been rectified immediately. Lou is always quick to respond with products and quotes, making it very easy.
2025幎12æ4æ¥
èªçºçãªã¬ãã¥ãŒ
The Branded Company ããã®åç
Thank you for your feedback! We're glad to hear that Lou has been quick to address any issues and make the process easy for you. Weâre thrilled you're happy with the products and look forward to continuing our partnership!
We had a fantastic experience withâŠ
We had a fantastic experience with Lennon at The Branded Company. He turned around our request for little branded badges in no time and the filmmakers loved them. Will definitely return to this company and use them again.
2025幎11æ13æ¥
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The Branded Company ããã®åç
Thank you for your fantastic review! We're thrilled to hear that Lennon delivered your branded badges quickly and that the filmmakers loved them. We look forward to working with you again soon!
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