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288
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TrustScore 5段階評䟡の4.5

4.7

ケヌキ屋
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5぀星のうち5の評䟡

The cupcakes and cake we bought were incredible. So tasty, moist, and full of flavour. The presentation was honestly next level — everything looked beautiful and professionally done. We were super imp... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

A perfect cake and exquisite decoration. But it was the service that made it extra special. We need to reschedule and adapt the cake because of some health issues. The team could not have been more... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

When cake arrived it looked fantastic but was disappointed that we had to wait 4 days after delivery as it was the closest date to my granddaughters birthday party, l was told cake would be ok cause o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Expectations met exactly! Cake looked exactly like the picture. Was delivered on the morning it was promised. We chose the gluten free vanilla almond with chocolate ganache and it was delicious. The b... もっず芋る

䌁業が回答したした

䌁業情報

  1. ケヌキ屋

圓該䌁業による蚘述

As The Cake People, we're leading the way in Melbourne with our award-winning, beautifully designed cakes. Our mastery extends to crafting indulgent cakes that accommodate vegan, gluten-free, dairy-free, and egg-free needs. Not only are we celebrated for having the best cakes in town, but we're also committed to promoting an environmentally-friendly and ethical food industry.

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4.7

優良

TrustScore 5段階評䟡の4.5

288件のレビュヌ

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(288)

過去12か月のレビュヌ数: 73件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great service!

Timely delivery, lovely people to deal with on the phone. Cake was perfect and delicious!

2026幎4月24日
The Cake People ロゎ

The Cake People からの回答

Thank you for the lovely review! So glad everything from the phone call through to delivery hit the mark, and that the cake was enjoyed. 🎂

5぀星のうち5の評䟡

Dragon Ball-Z chocolate butter cream cake.

The Cake People delivered an absolutely amazing cake for my partner’s birthday! The chocolate buttercream was perfectly balanced—so good that my husband specifically asked me to save the last piece just for him after the guests were thoroughly satisfied!

The artistry was equally impressive—so meticulous and beautiful that he actually hesitated to cut into it 😎

I will be back for the other important occasions as well.

2026幎3月26日
The Cake People ロゎ

The Cake People からの回答

Thank you so much for this wonderful review! A Dragon Ball Z cake so beautiful he hesitated to cut it, and a chocolate buttercream so good a secret slice had to be reserved — that's honestly the best kind of feedback we could receive! We'd love to be part of the next special occasion. 🎂

5぀星のうち5の評䟡

Fantastic cake and design/ordering process

Ordered a vintage 30th cake for my wife through the website, very simple process in choosing the design and decorations for the cake which made it really easy to order the perfect personalized cake for her.
The cake was also delicious and everyone enjoyed it on the day.

Would definitely recommend and will be using them again.

2026幎3月28日
The Cake People ロゎ

The Cake People からの回答

Thank you so much! A vintage 30th sounds like it would have been stunning — so glad the ordering process made it easy to get everything just right, and that the cake was a hit on the day. We'd love to help celebrate the next milestone! 🎂

5぀星のうち5の評䟡

Thanks for a beautiful cake

Thanks for a beautiful cake. Arrived on time, easy ordering process.

2026幎3月14日
The Cake People ロゎ

The Cake People からの回答

Thank you, Rita — so glad everything went smoothly from order through to delivery! 🎂

5぀星のうち5の評䟡

Great taste

Great taste, great service my son loved his paw patrol birthday cake.

2026幎3月14日
The Cake People ロゎ

The Cake People からの回答

Thank you, Sevil! A Paw Patrol cake and a happy little one — that's what it's all about! 🎂

5぀星のうち5の評䟡

Paw Patrol pink cake order

Our cake order was delivered in the morning onthe date that was set, it came exactly as it was pictured and was absolutely perfect, my daughter turned 5 on the day and screamed with delight when we brought out the cake out after dinner that night.
Fantastic service and beautiful cakes, keep up the great service The Cake People, Thank you!

2026幎2月16日
The Cake People ロゎ

The Cake People からの回答

Thank you, Terence! A scream of delight from a 5-year-old is just about the best reaction a birthday cake can get! So glad it arrived on time and looked exactly as expected. We hope she had a wonderful birthday! 🎂

5぀星のうち3の評䟡

Middle of the road

Taste was good, jam was nice. Cake was dry & not worth anywhere near the price paid value wise. Thanks

2026幎1月29日
The Cake People ロゎ

The Cake People からの回答

Thank you for the honest feedback, George. We're glad the taste and jam hit the mark, but we're sorry the cake didn't fully meet your expectations on texture and value. We appreciate you taking the time to share this — it helps us continue to improve.

5぀星のうち5の評䟡

Delivery was on time and the cake was


Delivery was on time and the cake was great, it is not easy to find a nice gluten free option. I will be buying from the cake people again

2026幎1月29日
The Cake People ロゎ

The Cake People からの回答

Thank you, Paolo! We're so glad we could deliver on both counts — on time and delicious. We look forward to your next order! 🎂

5぀星のうち5の評䟡

Tasted great and a nice cake!!!

Tasted great and a nice cake!!!!
I ordered my son a Marvel Avengers Cake for his 6th birthday and he loved it so much he said it tasted so nice and yummy. Everything was done the way I wanted it was decorated nicely and look so amazing. It was also wonderful that they do delivery too. The cake was perfect and tasted so great. Thank you so much 😀

2026幎1月15日
The Cake People ロゎ

The Cake People からの回答

Thank you, Mary! A Marvel Avengers cake with a 6-year-old's seal of approval — we love to hear it! So glad everything came together just as you hoped, and that the delivery made it all that little bit easier. 🎂

5぀星のうち3の評䟡

Disappointed 😞

When cake arrived it looked fantastic but was disappointed that we had to wait 4 days after delivery as it was the closest date to my granddaughters birthday party, l was told cake would be ok cause of the frosting Round cake would keep it moist. When we cut it there was no cream barely any jam & moist a little bit & the frosting was too thick

2025幎12月24日
The Cake People ロゎ

The Cake People からの回答

As discussed during our phone conversation, I’m sorry to hear you were disappointed.

For clarity, our cakes do not contain fresh cream, and this is clearly outlined in our product descriptions. They are finished with buttercream, which is designed to seal the cake and maintain freshness over several days when stored correctly.

Regarding the filling, our jam is measured by weight to ensure the cake remains stable and travels safely. Jam is a moist filling, and using more than this would cause the layers to slide or the cake to fall apart. The amount used is intentional and balanced for both flavour and safe travel.

You also mentioned the cake being too sickly due to the buttercream, while also feeling there should have been more buttercream in the centre. These points are contradictory, and the cake was made exactly to our standard specification.

You further advised you were expecting an ice-cream cake. We do not sell or advertise ice-cream cakes on our website, so unfortunately this appears to have been your misunderstanding when ordering.

We understand your disappointment that your granddaughter’s birthday fell during our Christmas closure. We are open every other day of the year, however we do close briefly over Christmas to spend time with our family. The delivery date selected was the closest available operating day, and our availability was clearly visible at the time of ordering. Proceeding with a delivery several days prior to the event was a decision you made during checkout.

While we’re sorry the cake didn’t meet your expectations, it was supplied exactly as described. For this reason, we’re unable to offer further resolution.

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