Thechemistlive レビュー 78

TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Avoid! Paid for tests for my family for Christmas and had to cancel as U.K. government banned international travel. Kept deposit despite promising it could be used against another test. Now not respo... もっと見る

企業が回答しました

5つ星のうち1の評価

covid 19 test x10 goods arrived all loose in one box,not in sealed boxes ,nearly all were at end date, customer that had sent them back before their letter was still inside complaining.not even flofl... もっと見る

5つ星のうち5の評価

We booked appointments about three weeks in advance. This was followed up by text and email reminders. Our tests at 10am were carried out in a pleasant, professional and reassuring manner. The nega... もっと見る

5つ星のうち5の評価

outstanding service, easy to book online at a time that suited us. arrived early which wasn’t a problem they accommodated us without any issues, my daughter and myself went in together. the place was... もっと見る

企業情報

  1. トラベル クリニック
  2. ドラッグ ストア
  3. 診療所
  4. オンライン薬局
  5. 薬局
  6. 予約なしで受診できるクリニック

当該企業による記述

The Chemist Live provides diagnostic tests, private services including private prescription dispensing and also travel health/vaccinations. As a registered pharmacy, we also provide many online and traditional pharmacy services.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

78件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Beware what you order

Ordered a plastic pill box via ebay. Got an email telling me to fill in a medication questionnaire.Unless I filled in the questionnaire they would not fulfil my order..
I replied that it was ludicrous nonsense as it was a plastic box. So they cancelled the order.
Is this woke madness or what ?

2025年6月14日
自発的なレビュー
5つ星のうち5の評価

Highly Recommend

Amazing place to go for travel injections, I went recently with a lot of jabs needed. Very accommodating and patient. Made sure everything was correct and helped me get prepared for my trip. Would highly Recommend

2024年4月3日
自発的なレビュー
5つ星のうち1の評価

covid 19 test x10 goods arrived all…

covid 19 test x10 goods arrived all loose in one box,not in sealed boxes ,nearly all were at end date, customer that had sent them back before their letter was still inside complaining.not even floflex as advertised ,contacted 3 times ,no reply..........dont buy from theses people

2023年11月23日
自発的なレビュー
5つ星のうち1の評価

Disappointing service

Received email advising order dispatched on 13th October. No sign of order or communication from company despite 3 polite email requests one through Ebay feedback request
Does anybody read them ?

2023年10月21日
自発的なレビュー
5つ星のうち5の評価

outstanding

wow, where to start, the entry rules changed to USA and they told me about it, changed my appointment and did the test so kind welcoming, will only deal with them from now on Outstanding service

2022年2月24日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Efficient, friendly and highly informative service. Got my covid booster and flu Jab with no wait. Staff were very lovely and the pharmacy was fully equipped to deal with walk in boosters as well as bookings. Excellent!

2021年12月30日
自発的なレビュー
5つ星のうち5の評価

outstanding service

outstanding service, easy to book online at a time that suited us. arrived early which wasn’t a problem they accommodated us without any issues, my daughter and myself went in together. the place was very clean and safe, receptionist very pleasant, in and out within 10 minutes. received results before we got home. would highly recommend these guys, very efficient

2021年12月15日
自発的なレビュー
5つ星のうち2の評価

Poor service

Due to increase in travel requirements whilst in the USA I booked on our return an in clinic 2 day PCR tests for my wife and I.
We were informed we would be emailed within 2 days with results. Bearing in mind we’re isolating after 3 days I rang the clinic to be informed we were negative.
I asked for confirmation emails to be able to present to our employers.
Still waiting for formal results.
Poor service.
Following contact email now received

2021年12月5日
自発的なレビュー
5つ星のうち5の評価

Day 2 and 8 tests completed

I was very concerned before ordering since you hear so many rumours.
I ordered two test kits at 22:00 on a Monday (after receiving my -ve PCR test in France) and they arrived at my home on the Wednesday.
One of the day 2 results took around 3 or 4 days to arrive (I don't believe the day 2 test serve any real use since we are both vaccinated and had a test before arriving in the UK).
The day 8 test results arrived on day 10, so we were free to move around on day 11 as planned.
Conclusion - all finished well

2021年6月13日
自発的なレビュー
5つ星のうち4の評価

A little slow but responsive

A little slow in getting results back. Day 2 result was fine but Day 8 was still not back 72 hours after I knew it had been delivered by the post office. However they were super responsive to my email and they chased up the result. I'm fully vaccinated and followed self isolation to the letter so I knew it would be negative. But if you aren't so sure the delay could be more of an issue.

2021年6月6日
自発的なレビュー
5つ星のうち1の評価

Avoid! Better companies for PCR tests

Avoid! Paid for tests for my family for Christmas and had to cancel as U.K. government banned international travel. Kept deposit despite promising it could be used against another test. Now not responding to emails.
There are better companies out that offer more competitive prices on PCR tests I.e kids go free . My advice book somewhere else as I wish I did ! They are cashing in on others misfortune.

2021年5月25日
自発的なレビュー
Thechemistlive ロゴ

Thechemistlive からの回答

Hi Miss Ellis, thank you for your review. We apologise for not being able to help you. Unfortunately the last week has been extremely busy and we have been trying our best to respond to everyone who is emailing us.
As you mentioned, the deposit you paid in Christmas, was carried forward and we are happy to honour this. However, unfortunately, we were not able to offer you the discounted price you suggested.
We are aware their are many companies who can provide the test at cheaper prices, however, their are also many passengers who have been let down by said companies once the PCR test has been completed. Our PCR test prices are slightly higher due to our guarantees in place.
Over the past year, with the numerous tests we have done, we have never left any of our patients without results at the time of departure.

During the Christmas period, as a good will gesture, we extended the time frame for honouring your deposit payment. This was extended to 2 months. However, due to further lockdown restrictions we have been willing to extend this further. We’re aware you have been in contact with us, and have spoken to us on a few occasions. You have also requested a substantially discounted price which we advised we could not meet unfortunately. However, if you are looking to book with us, please do send us an email and we will be happy to accommodate you and your family.
We apologise for not being able to provide the service you expected.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報