I love the quality of the crystal and how pretty it is too look at/💖 I would recommend your business to all of my friends and family thank you so much 🙏/
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レビュアーのコメントを見てみましょう
No matter what I buy, crystals or shells, self chosen or intuitively picked, every single item always feel like they contain such warmth, and they all whisper to my soul. And this doesn't go away with... もっと見る
I love everything I purchase from The Crystal Company. The live sales are always great, there’s no messing about and I find them fun and relaxed - Alex does a great job of showcasing the crystals... もっと見る
It probably sounds over the top but I was honestly blown away by my recent order from The Crystal Company. Everything was beautifully packaged and presented and it just felt like a really nice experie... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to The Crystal Company — a sanctuary for the soul, a place where high-vibrational energy meets ethical beauty. We exist to help you reconnect with your truth, align your spirit, and awaken the magic that already lives within you. Every crystal we offer is chosen with deep intention, love, and reverence for Mother Earth. We don’t just sell crystals — we share sacred tools of transformation. Rooted in the belief that healing starts from within, The Crystal Company was founded to support those navigating anxiety, self-doubt, emotional wounds, and spiritual awakening. Through the powerful frequencies of the mineral kingdom, we guide you to tune into your highest potential — one sacred stone at a time. Each piece in our collection has been hand-selected for its energetic quality, beauty, and authenticity. We work only with trusted suppliers who honour sustainable and ethical practices, ensuring our crystals are sourced with care, integrity, and respect for the Earth and its communities. Whether it’s a raw gem from Madagascar, a luminous tower from Brazil, or a rare treasure from Russia, every stone carries its own story and healing vibration — and every one is ready to become part of yours. From the first moment you connect with us, you’ll feel the difference. We offer more than just a shop; we offer an experience. With intuitive guidance, heartfelt support, and soul-led education, we’re here to walk beside you on your path — wherever you may be on your journey. ✨ From Mother Earth To Your Home — each crystal has travelled across land and sea, carrying ancient wisdom and divine energy to assist your healing, manifestation, and personal expansion. Let us help you find the crystal that speaks to your spirit. This is more than a transaction — this is an initiation into the sacred art of remembering who you are.
連絡先
115 Salesbury Drive, CM112JN, Billericay, 英国
- buy@thecrystalcompany.shop
- thecrystalcompany.shop
4.7
優良
364件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Every time I order from The Crystal…
Every time I order from The Crystal Company, I get my treasure in a timely manner and it is packed with care. I love all my gems I have bought. They are some of my favorites. ❤️
2023年10月19日
Amazing Crystal's!
Amazing Crystal's!
Love the personalised shopping experience with the little personal touches. Can add notes to orders or email them with a quick response.
The delivery is quick and packed with love and care ❤️
Definitely recommend 👌 will not be disappointed!
2023年10月19日
100% Yes!
I ordered a variety of beautiful crystals and I wasn’t disappointed. First the packaging - very beautiful and all recyclable, including the outer box. Upon opening, I was greeted with a lovely smell and upon decanting the contents I found it was due to the incense stick. Each of my crystals came in a natural bag unlike many places where they are nylon mesh. I’m in love with all crystals I received and it was a great delight not only my eyes, but my sense of smell and also the fact that everything was organically package, and ethically sourced just ticked all the boxes for me. Beautiful! Would thoroughly recommend and will not hesitate to order again in the future. Thank you.
2024年1月15日
自発的なレビュー
Always a great experience with Alex and…
Always a great experience with Alex and Terry. They know their stuff, pick the perfect crystals and have made a beautiful community of support.
2024年1月7日
自発的なレビュー
The shungite I received was not genuine
2023年10月8日
The Crystal Company からの回答
Hi Judy,
We received an email from you with this back in October regarding the concern of your shungite not being genuine, and we replied asking why you thought this. We haven't heard back from you and would be happy to reassure you that the Shungite you purchased from us is 100% genuine.
Our Shungite is sourced directly from a small independent miner in Russia.
We only source natural and untreated crystals/minerals as we are very strict on this.
We have followed up again on your previous email, and hopefully, we can resolve this matter.
We are a very understanding and helpful business, as you can see from our TrustPilot reviews, and we are here to share the beautiful and healing properties of our products with the world.
We hope to change your mind about this review very soon <3
Love,
Alex & Terry xx
The best Crystal shop online.
I have to say this is one of the best Crystal sites I have ever come across.
So much variety, website is so easy to navigate. Fast delivery & the packaging is fantastic everything completely protected. & the finishing touches were most definitely a lovely surprise. This is now my go to website. My daughter's age 13 & twins age 10 are now asking for their own crystals & stones like Mums. I highly recommend it to all Crystal loving fans, this is the place you will find what you are looking for & more!
2023年12月15日
自発的なレビュー
Christmas 2024
The owners always go above and beyond to assist with any queries or issues and nothing is too much trouble and the quality of the merchandise is excellent
2023年12月20日
自発的なレビュー
Ordered 2 of the candles with the…
Ordered 2 of the candles with the stones included. It was very messy trying to pry the crystals out of the set wax. Not great as the presentation was awful and it was embarrassing to gift a candle that didn't look new. Wouldn't order from this company again. Not very helpful.
Also being called 'mate' in the email correspondence isn't professional.
2023年12月27日
自発的なレビュー
The Crystal Company からの回答
Hi,
Firstly, we are so sorry you feel we aren't helpful. We have been replying to you all over the Christmas period, even when we are announced as "closed". As you can see from our reviews, we are renowned for our 'excellent' customer service.
Taking the above into account, we have NEVER called a customer 'mate'. This was clearly a typo in our correspondence, where we are trying to help with the situation. I'm sorry that the typo happened, and referring back to our correspondents, we have apologised for this there also.
With regards to the candles, we are very confused... The candles are all presented with 2 crystals on top which are set within the wax. If you were gifting these candles, they should be given with the crystals still secured.
Obviously, removing the crystals is something that has to happen before burning and naturally does take away from the aesthetic of the candle. However, once the initial burn happens this will correct any impression in the wax from the crystal.
We hope this make sense.
Love,
Alex & Terry x
Every pair of earrings from this brand…
Every pair of earrings from this brand is a work of art. They're the perfect accessory to elevate any outfit. I'm a dedicated fan of these earrings.
2023年11月23日
自発的なレビュー
The Crystal Company からの回答
Thank you so much for your review. We are so glad you love our earrings! How could we have made your review a 5-star? xx
The Crystal Company からの回答
Thank you so much Debbie! Wishing you lots of love & light.
Alex & Terry x
Candles and wax melts
Candles are huge and smell divine! Such good value as are the wax melts which are chunky and full of fragrance - my whole house smells amazing! Will deffo buy again
2023年11月24日
自発的なレビュー
The Crystal Company からの回答
Thank you so much!!!! If you would be so kind to review the products on our website as well we would be so appreciative.
We appreciate you and send you love & light.
Alex & Terry xx
It probably sounds over the top but I…
It probably sounds over the top but I was honestly blown away by my recent order from The Crystal Company. Everything was beautifully packaged and presented and it just felt like a really nice experience opening everything. The crystals were beautiful too and there were even some surprises nestled into the delivery box. Really lovely company and I would definitely order from them again. Thank you!
2023年11月24日
自発的なレビュー
The Crystal Company からの回答
Sarah, you are the cuties soul ever!
Thank you so much for your kind words.
We set out to create a brand that cares and loves its employees, suppliers, and customers, and we are so proud to see this come through in your experience.
Wishing you the most amazing Thursday!
Love,
Alex & Terry xx
Wonderful experience
I felt really blessed when I received my order. Not only were the crystals I purchased beautiful but the way they were packaged was just amazing. The little surprises nestled within the box was just such a wonderful touch and made the order so very special.
Thank you Alex and Terry.
2023年11月20日
自発的なレビュー
Just a gorgeous ring…
Best quality gems and jewellery with careful beautiful packaging and excellent customer service
2023年11月13日
自発的なレビュー
Wouldn’t go to anyone else
Wouldn’t go to anyone else!
The most gorgeous ethnically sourced crystals ever but more importantly Alex & Terry are the best & always there for a cheer up or for advice! I have loved being part of your crazy Crystal family for the past 3 years 🩷✨
2023年11月17日
自発的なレビュー
My second purchase from Alex & Terry
My second purchase from Alex & Terry. Beautifully packaged with an amazing scent. All gorgeous crystals.
2023年11月3日
自発的なレビュー
Highly recommended
The delivery was very efficient ,the packaging was good quality, and the crystals are high standard, I wanted a good reputable crystal store to order from as I was purchasing my first moldavite, so a good friend couldnt recommend you enough! She wasn't wrong, very impressed!
2023年10月22日
自発的なレビュー
Crystals looks genuine and glamorous
Crystals looks genuine and glamorous. Have been wearing this bracelet ever since and can feel the self confidence it gave me during the low periods of my life. I recommend them highly.
2023年6月13日
The products came as described
The products came as described
I like the jewellery and the stones
I would use this company again
The jewellery was carefully packaged
And arrived on time
2023年9月1日
自発的なレビュー
I have purchased a few gemstones fro …
I have purchased a few gemstones fro this company and they are very helpful explaining what the benefits are of the stones I purchase . Excellent customer service and would fully recommend . Lyn
2023年5月13日
The Crystal Company からの回答
Hi Lyn,
Thank you so much for your lovely review.
We are so happy you love your new crystals and experience.
We hope to send you another box of good vibes soon <3
Love,
Alex & Terry x
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