The Grow Superstore Ltdレビュー 

101
TrustScore 5段階評価の4.5

4.4

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Entire package smells like literal dung. Box, bubble wrap, actual contents, everything smells like manure. I know it’s not the products themselves as I had them before bought elsewhere. Just gross,... もっと見る

5つ星のうち5の評価

Great pricing and easy to order with quick delivery. The item was unfortunately broken (in transit and not the sellers fault) when it arrived and there was an issue with the email. However I was able... もっと見る

5つ星のうち5の評価

Best of the best hydroponics shop. They have never ever let me down on deliveries or the service. Their customer service team is second to none. Well knowledgeable team is happy to help you at any ti... もっと見る

企業が回答しました

5つ星のうち5の評価

I'm very pleased with the pots; had quite a bit of searching to do to get the dimensions I wanted/needed for square pots. I wanted the plants I had bought to be individually potted and placed on their... もっと見る

企業が回答しました

企業情報

  1. 水耕栽培装置提供業者
  2. 庭園
  3. ホビーショップ

当該企業による記述

Longest established grow shop in Peterborough. First opened in 2008 now extended into a large shop and two warehouses, including a collection point. Fully stocked with the biggest brands and the best prices. Privacy is guaranteed online and in-store! Posted items are also discreet in plain boxes and packaging with fragile tape.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.4

すべてのレビュー

(101)

過去12か月のレビュー数: 4

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great company every order dispatched…

Great company every order dispatched with speed usually arrive the following day with zero issues, all items come without any missing or damaged, orders a very well packed and wrapped in bubble wrap to protect from damages ect would highly recommend compared to the likes of hydrobros nothing but issues with broken items or missing items

2026年5月1日
自発的なレビュー
5つ星のうち1の評価

So gross 🤢

Entire package smells like literal dung. Box, bubble wrap, actual contents, everything smells like manure. I know it’s not the products themselves as I had them before bought elsewhere. Just gross, having to scrub the bottles down while gagging. Wouldn’t shop with this company again.
Order #54500

2026年4月9日
自発的なレビュー
5つ星のうち5の評価

Great pricing and easy to order with…

Great pricing and easy to order with quick delivery. The item was unfortunately broken (in transit and not the sellers fault) when it arrived and there was an issue with the email. However I was able to call and speak to someone directly In the store which was great, issue sorted and replacement sent which was perfect on arrival. The team were polite and really helpful, wil definitely order from them again.

2026年2月18日
自発的なレビュー
5つ星のうち5の評価

Great prices and superb customer support

Great site with competitively priced products. What really makes them stand out from the crowd is their amazing customer service. I had a small issue with one item, it was dealt with quickly and professionally. Charlotte's kept me informed and went that extra mile. I wouldn’t hesitate to purchase from them or recommend them.

2025年6月21日
自発的なレビュー
5つ星のうち1の評価

Rubbish customer service

Rubbish customer service
Tried ordering stuff over the bank holiday, order was taken then declined. But on my banking it was saying pending for 3 days, Tried ordering it again the following Tuesday, exactly the same thing happened, so I decided to call the customer service helpline hoping they could help me, I explained my predicament, and rather then help me, I was told to have a nice day, and he hung up. To add salt in I heard someone call me a not so nice name.
I ended up buying it from grow well and I literally had no issues, all sort in a couple of minutes.

2025年4月22日
自発的なレビュー
The Grow Superstore Ltd ロゴ

The Grow Superstore Ltd からの回答

Dear Mr Kahlon,

I am sorry to hear that you are unhappy with our service.

Our team answered your call today to try to assist you with your purchase. After being passed to me, I found the issue with the transaction was that the card you were using did not match the billing address.

Unfortunately, before I could explain this, you had already used inappropriate language regarding our service, venting your frustration at our website.

I explained multiple times that the issue was due to the card problem as described above.
I could also hear someone in the background using inappropriate language on numerous occasions. I decided to end the call and bid you good day.

I do not believe anyone called you an inappropriate name; the only profanity was directed at us, but we gave you the courtesy of not responding in kind.

Regards

Thomas Brown

Director

5つ星のうち5の評価

Ordered an item but on delivery found…

Ordered an item but on delivery found that it wouldn’t suit my needs, a few emails later and the issue was resolved, brilliant service from the grow superstore, top marks….. super, smashing, great. Can’t thank them enough, this will be my go to store whenever I’m in need

2025年1月27日
5つ星のうち5の評価

Great website

Great website, great customer service. Deliveries are always packaged well and arrive in good time.

2025年1月27日
The Grow Superstore Ltd ロゴ

The Grow Superstore Ltd からの回答

I am happy to hear that we are doing a good job! Thanks

5つ星のうち5の評価

Absolutely fantastic

Absolutely fantastic! Shipped the same day. Arrived the next day. Perfect 😍

2025年1月6日
The Grow Superstore Ltd ロゴ

The Grow Superstore Ltd からの回答

Glad you are happy with our service

5つ星のうち5の評価

Straight forward

Straight forward, item as described, arrived in good time.

2025年1月2日
The Grow Superstore Ltd ロゴ

The Grow Superstore Ltd からの回答

I appreciate your taking the time to write this review.

5つ星のうち1の評価

Not arrived

Not arrived
Yodel are rubbish

2024年12月2日
The Grow Superstore Ltd ロゴ

The Grow Superstore Ltd からの回答

Hi Grant,

Sorry to hear that your parcel has not arrived; we had no warning of this issue from you, so we were unable to help until now.

I can stop and refund the parcel if you want. Or I can track the parcel's location and status and possibly send a replacement through a different courier. If this is urgent, I could even dispatch a replacement today by DPD.

So that you know, we offer alternative couriers as an option at checkout if you don't like certain ones for future reference.

I will send this message to your email address to help resolve this matter privately.

Regards

Tom

5つ星のうち5の評価

Positive experience

I'm very pleased with the pots; had quite a bit of searching to do to get the dimensions I wanted/needed for square pots. I wanted the plants I had bought to be individually potted and placed on their matching saucers into an open-bottomed frame. The quoted dimensions against each litre size was necessary for me to make a purchase. Communication from the company was great and delivery speedy too.

2024年11月25日
The Grow Superstore Ltd ロゴ

The Grow Superstore Ltd からの回答

No problem. Thanks for your review; we are glad to help.

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