The Hide Master ロゎ
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The Hide Master レビュヌ 23

•
TrustScore 5段階評䟡の4

4.0

革補品専門店
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5぀星のうち1の評䟡

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never div... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like t... もっず芋る

5぀星のうち5の評䟡

Really nice leather bag for knives. Well made. Nice design. Fast delivery from India to Denmark, but remember to pay customs fees. Can recommend this product.

5぀星のうち5の評䟡

What an incredible product. The passion and dedication can be felt in every pocket and seam. Thank you for gifting us with the opportunity to enjoy your amazing bag.

䌁業情報

  1. 革補品専門店

圓該䌁業による蚘述

The Hide Master, a small business, is trusted by culinary professionals, enthusiasts and Knife nerds worldwide for more than five years for it high-quality handmade and functional knife bags, knife rolls, leather aprons, and knife racks. It is based in Bhopal, India. All products are handmade in India and shipped from India with tracking. Most notable among all is the Drumstick Knife Bag which was designed based on Chefs and Cooks looking for a compact and functional bag for professional kitchen.

連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

23件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1週間以内に回答

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5぀星のうち1の評䟡

Hidden fees months later

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never divulged. It’s a big sham. Buy other brands that have better service and more for the consumer, not for hidden fees and dry leather. Check out the chef sac for a great buy and good customer service. Do not support companies like this.

2026幎2月20日
自発的なレビュヌ
The Hide Master ロゎ

The Hide Master からの回答

Hi Chris,

Thank you for reaching out here also. We'd like to address your concerns openly and respectfully.

As noted at checkout and in your order confirmation, the shipping option selected stated that import duties, taxes, and associated charges in the importing country were not included. These fees for your order shipped to the US are collected directly by US Customs and are entirely outside of our control.

We understand that unexpected charges can be frustrating, and we always strive to be as transparent as possible about our shipping terms upfront.

We also want to take this opportunity to share some positive news: as of mid-February 2026, all orders shipped to the US are now fully duties paid, so customers will no longer encounter additional charges at delivery.

We hope this clarifies the situation, Chris. We'd love the chance to serve you again under these improved terms.

Warm regards,
The Hide Master

5぀星のうち2の評䟡

The site promised a delivery within 5-7


The site promised a delivery within 5-7 days and after 13 the product still hasn’t arrived tho the customer service team was very nice and helpful

2025幎8月12日
The Hide Master ロゎ

The Hide Master からの回答

Hi Ellert,

Thank you for your patience and we sincerely apologize for the delivery delay with your recent order. We understand how frustrating it can be when shipments don't arrive as expected.

Your Drumstick Knife Bag arrived in Sweden on August 25th, but unfortunately experienced additional delays due to your remote location. We recognize this caused an inconvenience and we're working to improve our logistics for customers in similar areas.
We truly hope you're happy with your Drumstick Knife Bag and that it serves you well for many years to come. Your feedback helps us identify areas where we can do better.

If you have any other concerns or questions about your order, please don't hesitate to reach out to our customer service team directly.

Thank you for choosing us and for taking the time to share your experience.

Best regards,
A Dubey

5぀星のうち5の評䟡

Denali Knife Roll

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like the riveted construction. It appears to be a well constructed and durable roll that will hopefully last him a long time. The one I received did not have the "The Hide Master" imprinted on it like the one on the website. I prefer it this way.

2025幎4月12日
5぀星のうち1の評䟡

My package hasn't even shipped yet

My package hasn't even shipped yet. It's been a week. If I would've known how slow you guys were I would've cancelled my order. Mad embarrassing on your part

2025幎2月4日
The Hide Master ロゎ

The Hide Master からの回答

Dear Cristian,

I hope this message finds you well. First and foremost, I want to extend our sincerest apologies for issues tracking ID and the delay of 4 days in the delivery of your order. We understand your frustration and disappointment, and we take full responsibility for not meeting your expectations on shipping.

The delay was due to an unexpected technical issue with our shipping company, which unfortunately resulted in your order taking longer than usual to reach you.

We are glad to see that your order was delivered on February 14th within 10 days of placing your order.

We value your feedback and would greatly appreciate it if you could let us know about your experience with the product. Your insights are invaluable to us as we continuously work to improve our services and products.

Once again, we apologize for the delay and any inconvenience it may have caused. Thank you for your patience and understanding.

Best regards,
A Dubey
The Hide Master

5぀星のうち5の評䟡

The perfect knife bag

First Class service and communication from beginning, discussed options online and told me about a development bag he was making which was perfect and what an end product - fits more that I thought - I love my knives and now they have a case worthy of them 👌👍

2024幎10月25日
自発的なレビュヌ

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