The HOTH レビュヌ 

272
•
TrustScore 5段階評䟡の4.5

4.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Have used The Hoth for a few months now and got their HOTH AI Discover 5000 package. Since the jump, their team has been super informative and supportive to all the questions I have and about the best... もっず芋る

5぀星のうち5の評䟡

We’ve had a great experience working with The HOTH. They’ve been helping us strengthen our SEO through high-quality backlinks, digital press releases, and authoritative link placements, and we’ve... もっず芋る

5぀星のうち5の評䟡

I've been working with Darlena for the past year with the Hoth. She has made our experience great through providing insights, professionalism, and prescriptive strategy. I've been able to apply our wo... もっず芋る

5぀星のうち5の評䟡

Darlena is such a pleasure to work with! She is attentive and patient, open to ideas and also makes good suggestions. I've appreciated she meets with me regularly to review strategy and progress. S... もっず芋る

䌁業情報

  1. SEOサヌビス

さたざたな倖郚゜ヌスから提䟛された情報

We are committed to amazing customer service. If you need any help with anything SEO, please contact us at support@thehoth.com.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

272件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.5

すべおのレビュヌ

(272)

過去12か月のレビュヌ数: 9ä»¶

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5぀星のうち1の評䟡

Beware of this Company!

Beware of this Company!

I can't believe that Customer Service in May went way downhill.

I signed up with the Hoth March 2021 for a 12 Month Contract for the HothX with Double Content for month one and month Six. I also signed up for a PPC campaign with a free month and a Free setup. With a 250month fee and a google charge of 500.00.

During the setup of my pay-per-click, we had some tech issues, and I tried to get telephone support as communication via email seemed to break down and not provide assistance. This lack of willingness to communicate cause frustration with my team with the hoth and me. I asked if I should just get a refund and wanted to talk to a rep about cancel the contract. I did this for two reasons hoping to get an account rep to call to go over the agreement, which may lead to what was going on with the tech issues. Get these fixed, clarify why communication was breaking down. Or 2 find out this PPC service wasn't for me and if there was a way out of the contract. (mind you the HothX service was great that is why i was confued on the actions in this service)

I didn't want to cancel anything

I called in trying to get a hold of someone to figure what was going on , i got an email, saying that were cancelling my PPC service and refunding me. Knowing i didn't pay for anything I made them aware that they owed me nothing ( i am honest and have integrity). I also restated, "I didn't want to cancel; I would prefer to have someone contact me. For this reason, email communication seems to be misunderstood. The follow day i got an email with a refund of 140.00 and i wonder what this was for since i didn't pay anything yet. wrote back in. I also had appointments for my hothx service which was missed. my account then was deleted.

i found out that i was dropped from service. my company contacted the hoth until march and want them to honor this. or refund all of our budget used for a service that was contacted that they could just lackluster cancel and fullfill.

2021幎5月28日
自発的なレビュヌ
The HOTH ロゎ

The HOTH からの回答

Hi Thomas, I'm very sorry for any inconvenience. I know Chris and you had a follow-up conversation as to why we can't move forward with your account. We wish you nothing but the best.

Ashley Shealy
Client Experience Manager

5぀星のうち5の評䟡

Brings home the bacon!

We've been working with The Hoth for about 3 months, improving SEO for our child care businesses.
They are great to work with - extremely responsive to what's happening and easy to communicate with.
What's probably more important - they really get the results! We've seen inquiries, bookings and sales consistently grow.

2021幎5月1日
自発的なレビュヌ
5぀星のうち5の評䟡

A Breath of Fresh Air!

In my experience, everybody promises the sky, but seldomly truly delivers on that promise, so it goes without saying that The Hoth is a breath of fresh air who not only delivers what they promise but exceeded all my expectations on every front of our dealing thus far... I'll be a client for years to come!

2021幎4月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing service!

Working with the Hoth and Bryan has been great for my business and provided me with a great company that I can work with and outsource work to that will provide reliable and quality work. Bryan always makes time for a chat even if it's only going to be 5 min call to ask a quick question. They've always been helpful and got back to me with any questions as soon as possible. A great company to use for my agency and wouldn't hesitate to recommend them to others!

2021幎4月7日
自発的なレビュヌ
5぀星のうち5の評䟡

The HOTH has been an amazing resource


The HOTH has been an amazing resource for my SEO customers. The knowledge and professionalism of the staff at HOTH have been outstanding - it has been really great to have a partner that I can work with to achieve my clients' goals. The quality of the links provided through their HOTH X program is very good and the results have been amazing. I would not hesitate to recommend them.

2021幎4月7日
自発的なレビュヌ
5぀星のうち5の評䟡

It's been a sincere pleasure working


It's been a sincere pleasure working with the HOTH. Our account managers Jessica and Trey are friendly, professional and dedicated since day 1. Our collaboration is super efficient and enjoyable, and we see our SEO ranking improve in one month. We are gonna stick with them and I definitely recommend the HOTH to businesses of all sizes.

2021幎4月6日
自発的なレビュヌ
5぀星のうち1の評䟡

BAD Links

Backlinks were bad. All black hat stuff except for one. Do not trust them for links. They are responsive but like I said the links were very poor quality and expensive.

2021幎2月26日
自発的なレビュヌ
The HOTH ロゎ

The HOTH からの回答

Hey Matt,

Thank you so much for your feedback. I looked into your account and see you have not used our services since October of 2019.

I am very sorry to hear we missed the mark on your past orders, and we have made extensive improvements to our Guest Post product since that time.

Please reach out to me directly at ashley@thehoth.com if you would be interested in receiving a complimentary Guest Post package to review for yourself :)

Additionally, if there are any backlinks we have built out for you in the past that you are not fully satisfied with, please send them my way and I will get those replaced.

Best,
Ashley Shealy
Client Experience Manager

5぀星のうち5の評䟡

Professional Team, Sustainable Results

It has been a pleasure working with The Hoth team. Their scalable platforms and dedicated staff make you feel like a priority client delivering a custom solution to your business needs. Throughout the process they are responsive, resourceful, and attentive to your specific requirements and needs. Would definitely recommend, regardless of your desired solution scale or business needs

2021幎2月17日
自発的なレビュヌ
5぀星のうち5の評䟡

World Class

Everything has been world class. From the beginning of the process through the continuous partnership with The Hoth. This company delivers outstanding services for their clients. You can just tell they enjoy what they do and love helping clients be successful.

2021幎1月29日
自発的なレビュヌ
5぀星のうち3の評䟡

They seem excellent and genuine, waiting on results.

The Hoth are incredibly nice people! I feel the work they do is excellent. To be fair though, I am only 4 months in on my HothX campaign. February will mark 5 months. So far no results that I can see, my website is 3 years old.

I will update my review around 6-7 months in to see where we are at and go from there. We are counting on them to drum in business for us. Monica our campaign manager is excellent!

2021幎1月29日
自発的なレビュヌ
The HOTH ロゎ

The HOTH からの回答

Hey Travis,

Thanks so much for taking the time to leave your feedback!

I am so glad to hear our team is treating you well :)

As far as your HOTH X strategy goes, I am sorry to hear you are not seeing the anticipated results up to this point. I am going to touch base with Monica and make sure we review your strategy to get you the most out of our efforts for your site!

You can expect her to be in touch shortly.

All the best,

Ashley Shealy
Client Experience Manager

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