J'ai passé une commande en décembre. Une ou deux semaines plus tard, le suivi indiquait que j'avais reçu ma commande, ce qui n'était pas le cas. Je vous ai d'abord contacté par e-mail, mais je n'ai re... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Order 2nd of january and received it the january 14. I was scared at first cause not much review and a lot of wrong review that called a scam....but im very satisfied. Commandé le 2 janvier et recu... もっと見る
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Can't fault the product or the service. Naturally there can be a longer than expected delivery turnaround especially for customised products but I'm ok with it, I understand the process. The product r... もっと見る
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Item ordered for my daughter with her birthday money. Kept being told to be patient for delivery. Instagram page now deleted. Email account on their website doesn't work. Complete scam & £40 down.... もっと見る
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企業情報
当該企業による記述
Shop Discount Soccer Jerseys,Basketball Jerseys & Formula 1 Clothing at TheJerseys Online Shop. We Provide Kinds of High Quality Jerseys.
連絡先
2.6
期待以下
58件のレビュー
ネガティブなレビューの 100％に回答しています
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Colis jamais reçu
J'ai passé une commande en décembre. Une ou deux semaines plus tard, le suivi indiquait que j'avais reçu ma commande, ce qui n'était pas le cas. Je vous ai d'abord contacté par e-mail, mais je n'ai reçu aucune réponse. J'ai réitéré ma demande à plusieurs reprises sur votre site web et par e-mail, sans succès. À ce jour, je n'ai toujours rien reçu. J'ai trouvé ce site pour le partage d'avis et de plaintes et, voyant que vous répondiez à d'autres clients, j'espère que vous remédierez cette fois-ci à cette situation.
2026年3月4日
自発的なレビュー
TheJerseys Shop からの回答
Nous sommes sincèrement désolés pour la non-réception de votre colis et pour l’absence de réponse à vos messages — nous comprenons parfaitement votre frustration. Cette situation n’est pas conforme à nos standards et sera traitée en priorité. Merci de nous contacter en message privé avec votre numéro de commande et l’adresse e-mail utilisée, afin que nous puissions identifier votre dossier et apporter une solution immédiate.
Broncos jerseys I bought
I ordered the jerseys about almost two or three weeks ago now on the 12th of January and haven’t heard anything back besides that the info was received when I got the jerseys and nothing else and now when I checked the shipping app it says my package isn’t found anymore.
2026年1月26日
自発的なレビュー
TheJerseys Shop からの回答
We’re truly sorry for the lack of updates since your January 12 order and for the “package not found” status—this isn’t the level of service we accept. We’re prioritizing your case now; please send us a private message with your order number and the email or phone used at checkout so we can verify the shipment with the carrier and provide an immediate update or resolution.
Horrible Shipping
I order the jersey on 12/10/25. It is now 1/22/26 and I still do not have the jersey. Customer service is quick to respond but didn't help the fact that the tracking info didn't change for over a month. It FINALLY shows that the jersey is in the US. I don't know about the quality because I don't have it yet, but def will never order from them again.
2026年1月22日
自発的なレビュー
TheJerseys Shop からの回答
We’re truly sorry for the prolonged delay and the month-long lack of tracking updates—this isn’t the standard we accept. Please send us a private message with your order number and the email used at checkout so we can verify dispatch, confirm the carrier’s latest scan, and provide a concrete delivery update. If your shipment missed the expected timeframe, we’ll review options for compensation under our policy and handle this for you directly.
Not great.
Ordered numerous items.
Delivery was slow, but some items received and seemed okay. Had to email regarding the rest of the order but communication is not great.
Just realised a tracksuit I ordered is missing the trousers.
Not a great experience at all.
2025年12月24日
自発的なレビュー
TheJerseys Shop からの回答
Thanks for letting us know, and we’re sorry for the slow delivery, the communication issues, and the missing trousers—this isn’t the standard we accept. Please send your order number and the email used via private message; we’ll open a case, ship the missing tracksuit trousers immediately or process a refund (your choice), and review the rest of your order with a clear update.
I ordered 4 jersey last month ai I…
I ordered 4 jersey last month ai I haven't heard anything from you all. What's the problem
2025年11月26日
自発的なレビュー
TheJerseys Shop からの回答
Thank you for reaching out, and we’re truly sorry for the lack of updates and the delay—this isn’t the standard we accept. Please DM your order number and the email you used; a senior agent will prioritize your case today and resolve it with your choice of immediate shipment or a full refund.
If there is way to half star I would
If there is way to half star I would. I have emailed the company several times regarding my tracking number and inquiry into where my shirt is, NO answer at all from anyone! Very disappointing, this was a gift. I doubt I will get refund! There is no answer from customer service nor am I able to track my purchase on their website. I highly recommend buying items from brick store, NOT here. Last email I got was an order resend with tracking number. Then crickets! I also have not been able to reset my password to get into the website, maybe they blocked me because I keep emailing trying to figure out where my shirt is!
2025年10月16日
自発的なレビュー
TheJerseys Shop からの回答
Dear Melissa Lindeboom
We’re sorry for the misunderstanding. Your original package was lost in transit, and our customer service team has already arranged a free replacement for you. The replacement package is already in your city and currently awaiting final delivery. You can track it here: https://t.17track.net/en#nums=KTDWE1126536621
We have been responding and assisting with your order throughout this process. If you need any further support, please continue contacting our customer service — we’re here to help until the package is successfully delivered.
TheJerseys Shop Customer Service.
Absolute rip off site
Absolute rip off site. Crappy watch and crappier customer service. Would not honor 14-Day Return Guarantee for non functioning watch. Their email response says it all "We are very sorry that we cannot refund you in this case. Because it is a cheap item, the functions will not be complete." It is a CHEAP ITEM fro a CHEAP SITE. Do not buy from them.
2025年8月15日
自発的なレビュー
TheJerseys Shop からの回答
We’re sorry for the confusion, but we are TheJerseys Shop, do not sell watches — we only sell jerseys on our website.
It seems this review may have been left for the wrong store.
If you have any questions regarding a jersey order, please feel free to contact our customer service team anytime and we will be happy to assist you.
Sleeve detail noticeably wrong
I bought 4 tops, 3 came a month later and the 4th was delivered 2 months later. The first 3 were all good quality and I was pleased with them, even though they arrived way after when they were initially promised.
The 4th shirt, which should have featured 3 stripes on each shoulder, were in the wrong place. Instead of the shoulder, they were situated on the back/shoulder blade, which makes the shirt totally unwearable.
2025年10月2日
自発的なレビュー
TheJerseys Shop からの回答
Dear Lee Tyler
We’re really sorry to hear the 4th shirt arrived with a quality issue.
If any item has a production defect, please contact our 24/7 customer service — once we confirm the problem, we can send you a free replacement right away.
We want to make sure you receive the correct item and are fully satisfied with your order.
TheJerseys Shop Customer Service
I still haven’t received the jersey I…
I still haven’t received the jersey I ordered and paid for express .. Royal mail said the address I gave them was not the address Jersey shop gave them.. emailing and emailing them.. no response.. don’t waste your money.. scam it seems
2025年8月1日
自発的なレビュー
TheJerseys Shop からの回答
We’re very sorry to hear about this issue.
We’ve confirmed that the shipping address used matches the order details, so it seems there may have been an error with Royal Mail’s delivery.
Please contact our customer service team to confirm your address — we’ll arrange a free replacement for you right away.
We truly apologize for the inconvenience and appreciate your patience.
First class product and service!
Brilliant quality. Fast service. Received in 12 days. UK. Which is very good. Definitely will do business with again and highly recommended to all. Thank you!
2025年10月6日
自発的なレビュー
TheJerseys Shop からの回答
Thank you so much for the detailed review—glad the quality met your expectations and the UK delivery in 12 days worked well. If you’d like, send us a message and we’ll set up a one-time thank-you coupon and help shortlist a couple of options for your next order.
Not overly impressed
I ordered two shirts they came after about a month, but the quality isn't brilliant and the colours were different from the shirts they were supposed to copy. Also one badge was stuck on wonky and was the wrong colour. They did refund me for 1 shirt.
2025年8月15日
自発的なレビュー
TheJerseys Shop からの回答
Dear Gary Hewlett:
We’re very sorry the shirts didn’t meet your expectations.
It sounds like there was an issue with the quality and colors, which shouldn’t have happened.
We’re glad one refund was processed, and we’d like to help resolve the remaining issue.
please contact our customer service so we can assist you further.
TheJerseys Customer Service
Very happy with product range, availability and quality!
Can't fault the product or the service. Naturally there can be a longer than expected delivery turnaround especially for customised products but I'm ok with it, I understand the process. The product range, availability and quality are much more than I expect for the price I'm paying. Power to you fellas! Keep up the good work, Killian.
2025年8月11日
自発的なレビュー
TheJerseys Shop からの回答
Thanks so much, Killian—really glad the range, availability, and quality hit the mark, and we appreciate your understanding on custom turnaround for customized pieces. If you’d like, send us a quick message and we’ll set aside a one-time thank-you coupon and share a couple of tips to streamline any future custom order.
100 % scam orderd 2 on 18th July still…
100 % scam orderd 2 on 18th July still all fake tracking numbers also told me they refunded me still waiting don’t buy anything
2025年9月12日
自発的なレビュー
TheJerseys Shop からの回答
Dear John Barbara,
We’re very sorry for the frustration this has caused. Please rest assured that we never use fake tracking numbers — each order is shipped with a valid tracking ID, but sometimes courier updates can be delayed or appear incorrectly.
Regarding your refund, if it has not yet reached you, please contact our email or online chat service.
with your order details. We will check the status immediately and ensure it is resolved.
We sincerely apologize for the inconvenience and appreciate your patience.
TheJerseys Customer Serivce
Legit site....... just a longer wait for delivery
I was a bit apprehensive as I read the reviews after I placed my order🫣 Took 17 days from placing the order to receiving the tops. I ordered a man's M size which would do size 12/14 female comfortably.... Not fitted but not billowing either. Ordered the away top in an XXL for my Brother... Not too big, an XL would have been a bit more fitting. Size up as made in China👍good quality tops👍
2025年9月6日
自発的なレビュー
TheJerseys Shop からの回答
Thank you for the detailed review and for hanging in through the 17-day delivery—your notes on fit are really helpful. Glad to hear the men’s M worked comfortably for a size 12/14 and the away top in XXL suited your brother; if you’re eyeing another top, message us and we can guide sizing and set aside a one-time coupon for you. Appreciate the shout-out on quality!
SCAM Do not Buy
Based on reviews i ordered up a couple of sizes but still they sent wrong size.
I ordered 2 different shirts 1st was XXL slim fit and using measurement guide on website this would be big loose fit... they sent me a XXL but measures more like a medium. 4 inches narrower and 2 inches shorter than stated would be.
2nd was 3XL again this would be a large fit but what came measures as a large, 2 inches narrower and 2 inches shorter.
DO NOT BUY
Also they refusing to do refund despite the multiple messages and pictures
2025年8月29日
自発的なレビュー
TheJerseys Shop からの回答
Thank you for flagging this—we’re truly sorry for the sizing discrepancies and for the frustration you’ve experienced; this is not acceptable and doesn’t meet our standards. Please DM your order number and the photos, and we’ll escalate your case to a senior agent to resolve immediately with your choice of a full refund or a priority replacement. We’ll also review the measurement guide and this batch to prevent it from happening again.
Scam company
Scam company. I ordered a shirt which had not arrived after a month.
I raised a query, I was told I had been placed in a pre order and the shirt will arrive in 2 months.
Still no shirt.
Absolutely shocking
2025年7月25日
自発的なレビュー
TheJerseys Shop からの回答
Dear Antony Shine,
Please rest assured that we always guarantee customers will receive their orders. If a package is delayed, our customer service team will contact the shipping company and provide you with an update. In the rare case that a package is confirmed lost, we will arrange a free replacement for you.
We kindly ask you to contact our online chat service or email us.
so we can assist you and resolve this issue as quickly as possible.
TheJerseys Customer Service
If you can put up with a long wait
I ordered on 4th August. They arrived on the 21st August. Must say the goods are done really nice. So if your prepared to wait the goods are definitely worth the money.
2025年8月21日
自発的なレビュー
TheJerseys Shop からの回答
Thank you for sticking with us and for the 4-star review—so glad the quality met your expectations. If you’re planning another order, send us a message and we’ll set aside a one-time thank-you coupon and share a couple of tips for quicker delivery next time.
Fake shirts but with nice quality
i bought from this website 2 times. The jerseys were fake but their quality was not bad. the delivery was ok
2025年6月10日
自発的なレビュー
TheJerseys Shop からの回答
Thanks for shopping with us twice and for the honest feedback. Glad the quality and delivery worked for you—send us a private message and we can reserve a one-time coupon and help you choose your next jersey with the fit and feel you prefer.
The rest turned up 2 weeks later! **Only 3 of the 7 ordered arrived**
**Update on the Missing Shirts**
They are no longer missing! They have now been delivered but 2 weeks after the others. The quality is very good for the price paid but they took 4 weeks to deliver. 3 star would have been 4 if they all turned up at once and the email communication was better as to what was happening.
**Reply to Jersey Shop Response**
I emailed straight away explaining that only 3 or the 7 shirts ordered arrived. I received an email back from you saying that as far as you were concerned the order was complete. I have had no replies since so you have basically just stole my money.
********************************
I ordered 7 shirts from myself and a friend but only 3 arrived. I emailed and explained that less than half our order arrived. I received an email back saying that as far as they were concerned the for had been completed and ended all contact. I would avoid at all costs for this reason. The 3 shirts that arrived were decent but this isn't enough to cover the fact that we are missing 4 shirts and they clearly don't care.
2025年8月12日
自発的なレビュー
TheJerseys Shop からの回答
Dear Tim,
Thank you for your feedback. We would like to clarify that your order was shipped in two separate packages. That’s why you have only received part of your order so far.
If you log into your account on our website, you will be able to see that your order has two tracking numbers. This allows you to follow both shipments individually.
We sincerely apologize for the confusion and inconvenience caused. If you need help checking the tracking details, please contact us online chat or email us and we’ll be glad to assist.
TheJerseys Customer Service
Great buys
Great buys,people don’t seem to understand that they come from Asia and you have to buy two sizes larger,takes around two weeks to arrive.
2025年8月12日
自発的なレビュー
TheJerseys Shop からの回答
Thanks for the 5-star review and for sharing your sizing and delivery tip—glad your order worked out. If you’d like personalized fit advice next time, or want us to reserve a one-time coupon for your next purchase, just send us a quick message.
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