The piece of jewelry that you have created (the Daisy)is so beautiful, perfect and elegant.. I love it..it made a perfect gift as a birth gift to the mother of my new granddaughter ð Thanks for your... ãã£ãšèŠã
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The web site was easy to navigate. I emailed the company with questions about the item I wished to purchase. The email was answered the next day with the information I needed. I ordered the Pin... ãã£ãšèŠã
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Ordered a silver monkey necklace for an 18th birthday gift as nod to a favourite toy and recipient was delighted with it! Great quality and gorgeous design. The secure delivery wasnât cheap but effici... ãã£ãšèŠã
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Entire experience was over the internet and phone from the United States. They couldnât have been more helpful. Initial ear piece bought as a surprise for my wife was too small. Was able to exchange w... ãã£ãšèŠã
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The Jewellery Room is the global home for fine designer jewellery, based in Copenhagen. Founded in 2020 by sisters Pernille and Charlotte, who each bring more than 20 years of experience in the jewellery industry, our mission is to connect customers around the world with carefully selected independent jewellery designers. Every piece in our collection is handpicked by our jewellery experts, chosen for exceptional craftsmanship and timeless design. We work closely with each of our designers to ensure that the jewellery we offer is of the highest quality â pieces made to last a lifetime. With a strong commitment to responsibility, we review each designer against strict criteria to ensure their sourcing and production reflect our values. This means you can wear every piece with pride. We know that buying jewellery is often a meaningful decision, whether itâs a way to celebrate yourself or a loved one. Thatâs why customer satisfaction is at the heart of everything we do. Our goal is not only to ensure that every purchase feels safe and special, but also to build long-lasting relationships with customers who return to us with confidence. At The Jewellery Room, we are honoured to guide you through your jewellery journey â and we look forward to being part of your story.
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MÞntergade 16, 1116, KÞbenhavn K, ãã³ããŒã¯
- customercare@thejewelleryroom.com
- thejewelleryroom.com
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Ikke sidste gang
Min på tidspunktet kommende hustru skulle have en vielsesring og fandt en på jeres hjemmeside. Den stÞrrelse ring vi Þnskede kunne ikke skaffes, men i gjorde et stort stykke arbejde for at det skulle lykkedes. En ring I nummeret stÞrre viste sig at passe.
Tusind tak for en fantastisk service. Det har vÊret en fornÞjelse og helt sikkert ikke sidste gang vi handler med jer.
2025幎9æ3æ¥
The Jewellery Room ããã®åç
KÊre Peter,
Tak for din venlige anmeldelse, det var min fornÞjelse at hjÊlpe jer med at fÃ¥ den smukke vielsesring hjem, og blev sÃ¥ glad da du meldte tilbage at stÞrrelsen passede ð€
Jeg ser frem til at hjÊlpe jer en anden gang âš
Venlig hilsen
Jennifer
The Jewellery Room
The Jewellery Room ããã®åç
Dear Susan,
Weâre delighted to hear that you love the pieces and that they feel just perfect for you. It truly means a lot that you took the time to share your experience ð Have a lovely day ð€
Amazing customer service
Very fast delivery, and an amazing customer service, I went to their HQ in Copenhagen because there was a flaw on the ring I bought, I was told to keep it to be able to propose my girlfriend anyway and then I could change the size if needed or just replace the ring with the scratch. We then went to their office again where they helped with the size and took care of exchanging the ring themselves. They were super sweet and very fast to answer my emails.
5/5
2025幎8æ26æ¥
The Jewellery Room ããã®åç
Dear Giacomo,
Weâre thrilled to hear your delivery was quick and that our team at HQ could helpâfirst making sure you had the ring in time for the proposal, and then taking care of the resizing/exchange afterward. It means a lot that you felt supported both in person and over email.
Wishing you both all the bestâand huge congratulations on your engagement! ð¥
God kontakt med kundeservice og de fikâŠ
God kontakt med kundeservice og de fik trods bestilling i god tid , leverancen fra udlandet til at komme i tide inden gavesmykket skulle gives. Tak for det - diamant smykket ser meget flot ud med bevis ved ( trods jeg var skeptisk forinden skal jeg indrÞmme. )
2025幎8æ20æ¥
The Jewellery Room ããã®åç
KÊre Susanne,
Mange tak for din anmeldelse ð€ Det glÊder os, at vi kunne hjÊlpe med at fÃ¥ smykket frem i tide, sÃ¥ gaven kunne gives som planlagt. Vi hÃ¥ber, smykket vil bringe stor glÊde â og vi ser frem til at hjÊlpe dig igen en anden gang ð
The Jewellery Room ããã®åç
Dear Irina,
Thank you so much for your kind words âš
Weâre delighted to hear that youâre happy with your jewellery, and we truly appreciate you taking the time to share your experience.
Hurtig levering og alt godt ð
2025幎8æ19æ¥
The Jewellery Room ããã®åç
KÊre Tina,
Tusind tak for din fine anmeldelse ð
Det glÊder os at hÞre, at alt gik godt, og at du har modtaget din ordre hurtigt. Vi hÃ¥ber, du fÃ¥r stor glÊde af dit smykke âš
Fantastisk service! Jeg anbefaler varmt The Jewellery Room. Fantastisk personale, stort udvalg og rimelige priser.
Jeg må give de mange brugere som omtaler forretningen positivt, fuldstÊndig ret.
I forbindelse med afklaring ift kÞb af Þreringe har jeg adskillige gange haft kontakt til forretningen, hvor jeg kun har oplevet stor hjÊlpsomhed, entusiasme og opfÞlgning. Rigtig sÞdt personale.
Jeg anbefaler virkelig The Jewellery Room for kommende kunder.
2025幎8æ29æ¥
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The Jewellery Room ããã®åç
KÊre Inge,
Tusind tak for din sÞde anmeldelse, det var en fornÞjelse at hjÊlpe dig og jeg hÃ¥ber at du snart finder noget hos The Jewellery Room som du ikke kan leve uden ð€
Venlig hilsen Jennifer
Thejewelleryroom.com
God kundeservice og pakken
God kundeservice og pakken, nogle Þreringe som jeg skulle give i gave var i fin lille pose og med lidt tÞrrede blomster ved.
2025幎8æ20æ¥
The Jewellery Room ããã®åç
KÊre Hanne,
Tak for din anmeldelse ð€ Det glÊder os at hÞre, at du er tilfreds med bÃ¥de vores service og indpakningen af Þreringene. Vi hÃ¥ber, gaven vakte glÊde, og vi ser frem til at byde dig velkommen igen en anden gang âš
Sehr schöner Schmuck
Sehr schöner Schmuck. Schnelle Lieferung, problemlose Abwicklung. Herzlichen Dank.
2025幎8æ18æ¥
The Jewellery Room ããã®åç
Vielen Dank fÃŒr Ihre freundliche Bewertung! ðž
Es freut uns sehr zu hören, dass Sie mit unserem Schmuck und dem Service zufrieden sind âš
The product was very nice
The product was very nice, but Delivery was extremely poor. The company used in Australia were unable to deliver or leave unless somebody was there . They would only deliver Monday to Friday during working hours and even to pick the package up from the depot they were only open Monday to Friday during working hours. This is frankly ridiculous for somebody who works Monday to Friday. Also, I was assured that it would be gift wrapped, unfortunately it wasnât. These are just minor irritations which probably need to be ironed out. The actual product was lovely but extremely expensive. I guess you get what you pay for as far as design goes. It is a very special present for my wife youâre not only has cancer but is coming to 60 years of age so I hope she is delighted with it as I would love her to be .keep up the beautiful designs they are truly innovative. Kind regards, Nigel or Sunshine Coast Australia.
2025幎8æ4æ¥
The Jewellery Room ããã®åç
Dear Nigel,
Thank you for your kind words about the piece â we are so happy to hear that you found it beautiful, and we truly hope your wife will be delighted with her special gift ð Especially given the significance of this occasion and everything she is going through, it means a lot to us that you chose one of our pieces for her. We send her our very best wishes and strength as she celebrates this milestone ð
We are, however, very sorry to hear about the delivery issues. We ship with DHL Express, so we had no expectations that there would be any problems with delivery. Unfortunately, DHL cannot leave parcels at the door without a signature, as these are valuable pieces, and we never want our customers to risk having their package stolen because it was left unattended. That is why a signature is required.
That said, if you had reached out to us, we would of course have been happy to assist and arrange for the delivery to be redirected to your workplace or another convenient location â so that it could reach you more easily.
Regarding the gift wrapping, I truly apologise. When you asked for this, I personally contacted Georg Jensen to make sure it would be wrapped, and they confirmed that it would be â so I am very sorry that this did not happen. We will be sure to follow up with them so it does not happen again.
Thank you again for your feedback and for trusting us with such a meaningful gift. We hope it brings your wife joy every time she wears it, and we wish you both all the very best ð
Warm regards,
Jennifer
Thejewelleryroom.com
God service!
2025幎8æ11æ¥
èªçºçãªã¬ãã¥ãŒ
The Jewellery Room ããã®åç
KÊre Paul,
Tak for din anmeldelse ðž
Vi er glade for at hÞre, at du har oplevet god service hos os â det betyder meget for os!
Vi hÃ¥ber at kunne hjÊlpe dig igen en anden gang âš
I var ikke skyld i
I var ikke skyld i, at Jeres leverandÞr svigtede lidt i fÞrste omgang. Alt lykkedes til sidst.
2025幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
The Jewellery Room ããã®åç
KÊre Ib,
Tak for din venlige besked, vi hÃ¥ber det smukke vedhÊng (med kÊde ð) bringer stor glÊde âš
The Jewellery Room ããã®åç
KÊre SteenO,
tak for din venlige anmeldelse, vi hÃ¥ber at hjÊlpe dig nÃ¥r der en anden gang skal kÞbes smukke smykker âš
Venlig hilsen
Jennifer
Thejewelleryroom.com
Fantastisk service
Fantastisk service! Kiggede forbi kontoret i KÞbenhavn og hele 3 medarbejdere gjorde alt hvad de kunne for at hjÊlpe mig med at vÊlge det rette smykke, til trods for at jeg ikke havde aftalt tid.
Smykket blev leveret på 6 dage, selvom det ikke var på lager og hele vejen igennem blev jeg informeret.
Vil bestemt kÞbe smykker her en anden gang!
2025幎8æ7æ¥
èªçºçãªã¬ãã¥ãŒ
The Jewellery Room ããã®åç
KÊre Louise,
Tusind tak for din utrolig fine feedback ðž
Det glÊder os virkelig at hÞre, at du fÞlte dig godt hjulpet, og at vi sammen fandt det helt rigtige smykke til dig âš
Vi sÊtter stor pris pÃ¥, at du tog dig tid til at dele din oplevelse â og vi glÊder os allerede til at byde dig velkommen igen en anden gang ð
First Class service
First Class service. Needed my purchase to be speeded up, and they delivered a week earlier than promised.
2025幎8æ7æ¥
èªçºçãªã¬ãã¥ãŒ
The Jewellery Room ããã®åç
Dear BjÞrn,
Thank you so much for your kind words â Weâre delighted that we could get your order to you even sooner than expected. It was a pleasure helping you, and we hope the earrings bring much joy ðž
Quick sending
Quick sending
Good information about the packet
Ring as aspektet ð
2025幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
The Jewellery Room ããã®åç
Dear Per,
Thank you so much for your kind review! We're happy to hear that everything went smoothly and that youâre happy with your new ring. We hope to welcome you back again soon! âš
Warm wishes,
The Jewellery Room Team ð
Great price
Great price, prompt delivery. Jewellery came direct from original designer and was in original packaging.
2025幎7æ18æ¥
The Jewellery Room ããã®åç
Hi Ian,
Thank you so much for your kind words! We're really happy to hear that you were pleased with both the price and the delivery âš
Hope you or your lucky recipient loves it!
Warm wishes,
The Jewellery Room Team ð
Love this site items beautiful and presented in a lovely way
My item arrived quickly .It was beautiful. It was too small and I was able to return it. With the returns lable free of charge .I love this site I have used it many times and their items are beautiful and are presented in a lovely way .
2025幎7æ21æ¥
The Jewellery Room ããã®åç
Thank you so much for your kind words and continued support! We're so happy to hear you love the jewellery and that your return experience was smooth.
We look forward to helping you find the perfect piece next time too âš
Amazing customer service
I was super happy with The Jewellery Room. I had some issues with my delivery and they were in constant contact reassuring me that they were working to rectify the situation. In the end they did a lot to ensure that I receive the ring that I ordered. Amazing experience, thanks to the support team!
2025幎7æ29æ¥
èªçºçãªã¬ãã¥ãŒ
The Jewellery Room ããã®åç
Dear Ian,
Thank you so much for your lovely review! We're really happy we could get everything sorted for you ð€ We hope your partner loves the ring - itâs such a special piece! âš
All the best from The Jewellery Room
I liked all of your pieces
I liked all of your pieces, ordering was easy, and I received the item quickly. My only disappointment was that there was no card describing the piece, i.e. the type of material used for the stone fish, and no 18k gold designation for the attachable ring on the top of the fish for adding to a chain or gold strand. I purchased it for a gift to a good friend.
2025幎7æ23æ¥
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The Jewellery Room ããã®åç
Thank you, this is a very valid and constructive feedback. We will absolutely take this into consideration and also notify the designer for future better experiences. - Thank you for taking your time and the Fish is truly beautiful so very happy that you loved it. :) All the best from Copenhagen
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