Good variety of wood and sizes available and excellent quality. Customer service excellent - Sue is very helpful and friendly as are the drivers. They have a small crane service so we get the wood... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I always have positive experiences over the years with The Log Shed Ordering is straightforward and I do it over the phone mainly as I can sort delivery date easily . Never had any issues . Logs... もっと見る
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Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of la... もっと見る
企業が回答しました
Always friendly, polite and accommodating to your preferred delivery day. The logs are great and plentiful, burn beautifully and are also very clean so you don't feel like you are bringing any insect... もっと見る
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企業情報
当該企業による記述
At The Log Shed, we pride ourselves on our excellent products and are huge believers in ‘good old fashioned’ customer service. We deliver nationwide throughout the UK and offer the finest quality kiln-dried logs, a range of beautiful log stores and fireside accessories. All our wood comes from sustainable sources with quality second to none. We offer kiln dried firewood which is dried in our own wood fired kilns. All our wood is Woodsure “Ready to Burn” certified and passed through strict quality controls making it ready to burn immediately. Our friendly, knowledgeable team are at your service!
連絡先
4.9
優良
969件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent delivery experience
Good communication before delivery, very helpful and friendly delivery driver
2025年8月20日
Easy to use website with good product…
Easy to use website with good product description. Prompt reply with quick delivery date. Special mention to Stevie the delivery driver. Excellent service.
2025年8月19日
The Log Shed からの回答
Aw, we love Stevie too Mark!
A happy experience
I liked being able to speak to someone over the phone who was polite, efficient and friendly. The delivery came on time and the product was, as always, superb. Thank you.
2025年8月23日
The Log Shed からの回答
We are so pleased you were happy with your experience - it's always a pleasure to speak to you.
Used the phone to order my logs
Used the phone to order my logs this method is very easy and the lady taking my order was very helpful gave me delivery date and time very pleased
2025年8月22日
The Log Shed からの回答
Thank you so much for your kind review James - good customer service is at the heart of our business.
Very prompt delivery of logs
Ordered logs at 12 noon they were delivered at 4pm.The lady when ordering was very helpful and knowledgeable regarding which logs to purchase,the delivery man was also very helpful pulling the logs down a pebble path,so all in all very good experience.
Janet & Tim
2025年9月1日
自発的なレビュー
The Log Shed からの回答
We always try to be speedy :)
From lorry to Log store.
Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of large bag from lorry to log store down a 30m drive in a jiffy. A cheerful wave goodbye completed a ten minute process from start to finish.
2025年8月15日
The Log Shed からの回答
Our delivery drivers are the best David! And always appreciative of a quick cuppa :)
The Log Shed からの回答
Thank you so much Steven.
The Log Shed からの回答
Thanks Steve - we really do try our very best
Can't wait for winter!
Can't wait for winter!
Good choice of log packages and good prices, delivered promptly and in correct place.
Will happily use again.
2025年7月19日
The Log Shed からの回答
Looking forward to delivering to you again - it may be in the dark next time!
Great service
Great service, delivered without any problems. Good value and the logs are quality
2025年7月25日
Good product, helpful staff
Always helpful finding the best deal to suit my needs. Polite and professional staff and very knowledgeable.
Great product and delivery on time; delivery driver very helpful in getting the logs where we wanted them.
2025年7月17日
The Log Shed からの回答
It's always a pleasure speaking to you Susan. Thank you for your kind words of recommendation.
Got my outdoor pizza oven very hot indeed
Timely delivery to the secure place requested, excellent quality oak logs, burnt very well, very hot and very little smoke. Got the Pizza oven to almost 1000 degrees. Fab.
2025年7月9日
The Log Shed からの回答
You are truly a pro using Oak on the pizza oven - perfect for heat. We are so pleased you enjoyed your Log Shed experience.
Great reliable business
Great reliable business, delivery service and products are top notch, I would highly recommend 👍
2025年7月16日
This is the fifth consecutive year that…
This is the fifth consecutive year that I have e used ‘the log shed’ and I honestly wouldn’t use anywhere else!
The website is easy to navigate, the ordering process is simple, the administrative staff are outstanding- as are the delivery drivers!!! The logs are also of an excellent quality!
Absolutely outstanding- would highly recommend!
2025年7月9日
The Log Shed からの回答
It's always a pleasure Dawn - and it's great to get such positive feedback - thank you so much for taking the time to do so.
Well seasoned logs delivered when they…
Well seasoned logs delivered when they said and returned to collect empty sacks. Great service.
2025年7月2日
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