レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The London Christmas Company makes heirloom Christmas ornaments for collectors, families and gift-givers. Based out of London we ship to customers across the UK and the US. We believe an ornament is for life, not just for Christmas. Each piece is made to be enjoyed on a tree, a shelf or a desk, long after the decorations come down. Today's gift, tomorrow's heirloom. Our collections celebrate London and the stories we love. You will find the red telephone box, Big Ben, the London bus, the Coldstream Guard, the St Edward's Crown and the Gold State Coach, alongside new and limited-edition designs each season. You can also find our ornaments at some of the UK's best-loved stores and museums, including Harrods, Selfridges. And have bespoke ornaments at The British Museum and Natural History Museum. We also offer: - Bespoke ornaments for brands, museums, venues and special occasions - Corporate gifts for clients and teams - Retail and wholesale for shops and galleries - Gift cards for when you can't choose just one We are a small team, and we read every review. If something is not right with your order, please tell us and we will put it right. If you love your ornament, we would be so grateful if you shared why. Your words help other people find a gift that will be treasured for years. Thank you for making us part of your Christmas tradition.
4.3
18件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hard to give you any positive feedback since still after almost 2 weeks. I haven’t received the product. When I would check my tracking status, it showed the product sat with you for over a week before it even began to ship.
I have bought Christmas ornaments from The London Christmas Company for the three years. Some for personal use and others for gifts. Quick delivery, reasonably priced and a pleasure to do business with. Shipping to USA is quick and reasonable
These ornaments are so gorgeous! I’ve purchased some for family and friends. Our tree looked super special with our London memories!!
Absolutely utterly divine! A friend had originally recommended them after finally ordering for myself i understood why, the incredible craftsmanship provided the effortless beauty i was seeking .no complaints! I’m planning on making another order very soon thank you 🤍🤍
Efficient service and luxury product, my children are excited to put this beautiful ornament on the tree this year, would highly recommend
Everything about this company, their products, and especially their people is absolutely amazing. The quality, workmanship, and detail of the ornaments is exquisite. Our experiences with the London Christmas Company have been delightful!
We absolutely love our ornament and couldn't be happier! Such high quality
The London Christmas Company からの回答
Thank you, Micah - so glad the ornament has found a happy home and that the quality lived up to it. Merry Christmas when it comes!
The London Christmas Company Customer Service
Ten out of ten experience, the products are absolutely stunning!! Highly recommend if you are looking for gifts this coming holiday season.
The London Christmas Company からの回答
Ten out of ten - thank you, Stacy! We hope they make wonderful gifts this Christmas.
The London Christmas Company Customer Service
My mother in law adored the ornaments. The designs are really lovely and the quality is really there. Honestly my only complaint is that I wanted to buy more but there's only so much to choose from at the moment. Please expand the range, I'd love to see more designs!
The London Christmas Company からの回答
Thank you, Ada - we're so pleased your mother-in-law adored them. And point taken on the range: we've got new designs coming through for this Christmas, so we hope to tempt you again soon.
The London Christmas Company Customer Service
My most beautiful Christmas ornament!! It’s high quality and my most favorite to take out at Christmas time. Perfect gift for friends and family
The London Christmas Company からの回答
Thank you, Kaitlyn - that means a lot. Merry Christmas!
The London Christmas Company Customer Service
The London Christmas Company からの回答
Thank you, Ginny - really glad you're happy with the quality!
The London Christmas Company Customer Service
I love my ornaments they’re so cute and good quality
The London Christmas Company からの回答
Thanks so much, Maddie - we're so glad you love them.
The London Christmas Company Customer Service
The London Christmas Company からの回答
Thanks, Theo - really glad the quality and the quick shipping both hit the mark.
The London Christmas Company Customer Service
The London Christmas Company からの回答
Thank you, Tim - good to hear it looks just like the pictures. Enjoy it this Christmas!
The London Christmas Company Customer Service
Amazing couldn’t be more satisfied with the service and quality. Highly recommend ordering for yourself !
The London Christmas Company からの回答
Thank you, Max - we really appreciate the recommendation.
The London Christmas Company Customer Service
Similar story. Ordered an item, took payment. Have had no response to any emails and not got a clue if or when item will arrive. There are other vendors available!!
The London Christmas Company からの回答
Jake, we're sorry. You paid, then heard nothing back and didn't know when your order would arrive. That's on us, not you. Your order has now shipped and you should have the tracking details. We've since changed how we answer customer emails so nobody is left waiting like this. If there's anything else, please email us at hello@londonchristmascompany.com.
The London Christmas Company Customer Service
The London Christmas Company had some internal issues which resulted in my order not being completed as expected. There were a few miscommunication but they recently had the balance of my order delivered.
I can't express how incredibly beautiful their items are, the pictures on their website truly can't do them justice.
I can't recommend the quality of their items and the care exhibited by their team strongly enough!
The London Christmas Company からの回答
Thank you so much, Elliot. We're really sorry for the wait, and we're so glad everything has arrived and that you love it. Thank you for your patience and for coming back to update your review. Enjoy them this Christmas!
The London Christmas Company Customer Service
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