ThemeGrill レビュー 252

I had a problem with the menu of my website and the Themegrill support checked it out and gave me instructions on how to solve the issue promptly.
Thank you!

English:
Super fast support – I received a helpful response within just a few hours. The themes are modern, versatile, and easy to use on any type of website. Whether it's for a business site, blog, or portfolio, I always found the right theme. The demo themes are well-designed and highly customizable. I can fully recommend ThemeGrill to anyone working with WordPress!

Deutsch:
Super schneller Support – innerhalb weniger Stunden hatte ich eine hilfreiche Antwort. Die Themes sind modern, vielseitig und auf jeder Art von Webseite problemlos einsetzbar. Ob Business-Seite, Blog oder Portfolio – ich habe immer das passende Theme gefunden. Die Demo-Themes sind durchdacht und sehr flexibel anpassbar. Absolute Empfehlung für alle, die mit WordPress arbeiten!

The is a simple rule, don't sit there pulling your hair over a problem, raise a tick and ask, there support is great, just make it clear about the problem, and supply a screen capture, you will be asked to install a small piece of software, it free and safe, just remember they learn from what you ask, and you will probably find the mods in the next update.

After looking at quite a few themes for my personal blog I decided the Zakra theme is the best.
And if you need any help with the theme, Samir and the team offer great support.
Zakra is the easiest theme to work with and offers a lot of customisation even with the free version.

Themegrill Themes allowed me to deploy a Wordpress site very quickly, with all the modern features that I needed and fully customise the result. The support team replied and helped me develop great adjustments and fix parts that I struggled to get the way I wanted. I highly recommend them.

fue muy amable y entendió el problema y lo soluciono

First-class 5-star support from Samir today! However, the quality of the support also depends on which employee you get in touch with - sometimes it takes several mails until the problem (which I document in writing and, if possible, in detail with screenshots) is understood at all, but even then it is eventually solved to your satisfaction. I find the changelog somewhat unsatisfactory, as it always lags a little behind (at least with the Accerlerate Pro theme) and often contains little concrete information (e.g. "Freemius SDK") that doesn't make it clear what will change for me as a user. However, after 10 years of using the theme, I am quite satisfied overall and honestly give it 4 stars.

Très bon Service . Réactif surtout.

Excellent Customer support. Great Theme overall

I have been a loyal user of this product across several of my websites for many years, and it has consistently been a rock-solid performer. For the very first time, I recently encountered a technical issue. I reached out to their support team, and I was absolutely blown away by the experience.

The support I received was not just good; it was exceptional. The team was incredibly fast, professional, and resolved my problem in no time. It's this level of outstanding service that truly sets them apart and demonstrates their commitment to their customers.

Based on the product's reliability over the years and now my fantastic experience with their support, I wholeheartedly recommend investing in a Pro subscription. It is absolutely worth it for the peace of mind and the expert help you receive when you need it most. Five stars without a doubt!

I had problems and the customer service really showed great willingness and professionalism, managing to solve the problem due to a failure in the site import.

Great theme and customer support - they helped with all the additional things we needed on the website.

Thank you!

Recommendation 10/10

perfect assistance with the utmost kindness and professionalism...

The support took some time, but my problem was finally solved satisfactorily.

I contacted Themegrill via the chat function and received a reply soon after via email from Uzwal. We continued the troubleshooting issue on my website via chat. Even though it was not a Theme-specific problem, he assisted to scan my site to figure out and suggest what I could do to solve my problem. He remained in contact with me via chat over the next couple of days. I am very thankful for his service that helped me resolved an issue that my hosting provider has shown no urgency to help with and when they eventually got in touch with me, was not of much help. So luckily Uzwal was there to help. Thank you.

Spacious is a beautiful theme, but I'm continually baffled by the messages I get when managing my Pro license. For other technical issues, tech support responds promptly, but it always takes several tries for them to understand what the problem is that I'm trying to describe. I have to get past their standard answers of "flush your cache" and "keep your plugins up to date."

I've been using Spacious/Spacious Pro for years now, have designed numerous websites with it. Never had any problems... until now. "Theme File Editor" disappeared from my Pro menu. I asked for help from ThemeGrill, and Priya came to my rescue. S/He made numerous suggestions to find it again, never giving up or getting impatient with me. We finally found the problem in a setting in Siteground Security Optimizer that was blocking the Theme Editor, and voila.... it appeared again. What I appreciated the most was that Priya didn't get impatient with me or give up. Great service!

The templates are great to use and the support is quick to resolve any issues if they arise. If you need a Wordpress theme I highly recommend ThemeGrill.

they quickly action to the technical issue occurred on Wordpdss theme. and quickly fixed the issue. im happy with the customer service. thank you.

ThemeGrill support provided invaluable help that allowed me to make my Wordpress website look exactly as I desired.