Thenapking レビュー 

21
TrustScore 5段階評価の4.5

4.4

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企業情報

  1. 織物工場

当該企業による記述

Bellavia srl è un'azienda a conduzione familiare, giunta alla seconda generazione, che produce e distribuisce biancheria per la casa di alta qualità. L'uso di tessuti pregiati, lino e cotone, la ricerca della migliore manodopera e l'attenzione al packaging, sono gli elementi che contraddistinguono ogni singolo pezzo prodotto. NapKing è il nuovo marchio creato per celebrare il variegato mondo dei tovaglioli e di tutto il tessile per la casa. Un marchio dall'attitudine contemporanea adatto a soddisfare le esigenze di clienti con caratteristiche diverse, senza mai perdere di vista il raggiungimento di alta qualità e alti standard di eleganza.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(21)

過去12か月のレビュー数: 15

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Sicilian gem

We found the NapKing products in a store called "Maravigghia". Since we wanted to see the full collection, therefore we went directly to the main store.

Our arrival was an hour before closing and no matter what the whole staff was absolutely friendly. They took a lot of time and energy to show us their collection and help us make a decision.
Seldomly have we experienced this amount of service. Furthermore, the staff was absolutely passionate about their products.

After finally making a decision and finishing our purchase did we ask for a restaurant recommendation.
Not only did the owner give us a great recommendation, but Alice, his employee, also drove us to the restaurant and took care of everything so we could get a table.

We will definitely buy more of their amazing products! A great Sicilian gem!

2026年6月10日
自発的なレビュー
Thenapking ロゴ

Thenapking からの回答

Thank you for your review and for visiting us. We’re delighted to hear such kind words. Alice sends her best wishes, and we hope to see you again soon!

5つ星のうち5の評価

Super

Le graphisme des torchons est très beau

2026年5月27日
Thenapking ロゴ

Thenapking からの回答

Thank you so much, we're delighted you liked them!

5つ星のうち5の評価

Ottimo Servizio

Servizio rapido, informazioni precise e rinnovate regolarmente.Ottimo esempio da cui spero che altre ditte si ispirino.

2026年5月26日
Thenapking ロゴ

Thenapking からの回答

Grazie mille per la tua gentilissima recensione Simona!

5つ星のうち5の評価

Sehr empfehlenswert

Sehr hochwertige Qualität, problemlose Bestellung, absolut schnelle Lieferung, einzig die Kommunikation mit UPS war schwierig.

2026年3月16日
Thenapking ロゴ

Thenapking からの回答

We are really happy that you are satisfied with our products! Thank you very much

5つ星のうち5の評価

Karolina , una cliente di Austria

Adoro queste bellissime tovaglie; le stampe sono bellissime, il tessuto di lino è semplicemente perfetto. Il mio cuore sussulta di gioia ogni volta che le uso per apparecchiare la tavola! Ne ho già comprate diverse e sono sempre felicissima quando le uso.

2026年1月27日
Thenapking ロゴ

Thenapking からの回答

We are really happy that you are satisfied with our products! Thank you very much Karoline.

5つ星のうち5の評価

Sesigno splendido

Sesigno splendido! Molto particulare!
Servizio rapido, contatto e aiuto personale possible.
I really love the the napking, so beautiful, original things, and a perfect customer service.
Everyone I know admires my tablecloths.

2025年12月5日
Thenapking ロゴ

Thenapking からの回答

Thank you very much for your review. We always do our best

5つ星のうち5の評価

Customer service / Quality

Alice provides an excellent customer service and the ordered articles are very beautiful.

2025年11月17日
Thenapking ロゴ

Thenapking からの回答

Alice thanks you, and we are delighted that you are satisfied with the articles.

5つ星のうち1の評価

FAUSSE livraison. Niente è andato giusto.

Ho gia pagato ma ho ricevuto solo metà della commanda, cioè ho ordinato DUE tovaglie Paladini, è arrivata oggi solo UNA.
Voglio tornare tutto a Napking. Mi rende per favore i miei soldi, sono 166,29€ pagati con la Mastercard.
Marie Culmann

2025年10月3日
Thenapking ロゴ

Thenapking からの回答

Dear Marie,

We are sorry that you did not contact our customer service before leaving a one star review, also the tone of your review is excessive and leaves no room for the possibility that something may have happened after the shipment.
As you know, reviews are extremely important for a company's reputation, and we could have easily handled this issue, as our customer service team is always attentive to our customers' needs.

After checking our dispatch control devices, we can confirm that two Paladini tablecloths in 110x110 cm. were dispatched, and not one, as you claim.
We also have proof of delivery (photo) issued by the courier, with the same weight as communicated by us, which we can email to you if you wish.

The parcel may have been damaged between the time of delivery and when you collected it, but we cannot know this for certain. (UPS delivered the parcel at your front door and it remained unattended we do not know for how long)

Due to our company policy, we cannot issue a refund, especially if the goods were correctly shipped and delivered.
However, exceptionally, demonstrating our customer oriented behavior, we could send you another Paladini 110x110cm, if you wish.

We remain at your disposal and we remind you that you can always contact customer services via the website where you made your purchase.

Kind regards,

The team.

5つ星のうち5の評価

Excellent products

I have bought some of their products personally at the shop in Palermo. The quality of fabric (pure linen) and printing is amazing.
It was a gift for my wife and she loved the packaging very much!
Moreover, I appreciated the kindness and professionalism of the staff.
Super experience!!

2025年9月2日
自発的なレビュー
Thenapking ロゴ

Thenapking からの回答

Thank you very much for your review. We always do our best.

5つ星のうち4の評価

I discovered your napkins in the giftshop at the archeological park of Segeste.…

I discovered your napkins in the gift shop at the temple of Segeste. Beautiful. When ordering on your website it was a little disconcerting to discover that what I selected did not necessarily match with the design indicated at the moment of payment. This was further reflected by the fact that one of the napkins delivered was different from what I had chosen on your website. This may be an electronic issue, or may reflect the rapidity with which your items are sold and no longer available when someone visits your website. I have not been inconvenienced by this occurrence but I feel it should not happen and needs to be corrected.

2025年3月31日
Thenapking ロゴ

Thenapking からの回答

Dear Madam, we are sorry that you encountered problems during your purchase. We would like to better understand what the problem was and on which item it occurred.
We remain at your disposal.
Regards.

5つ星のうち1の評価

I placed an order on August 23

I placed an order on August 23. It was stated that delivery would take 4-5 days. After 10 days I received a message that the order had been sent. Only after 10 days! At the moment 16 days have passed, no order. The training will be in a few days. At the same time, I am already receiving a letter - rate our store. And how can I rate it?

2024年9月3日

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