THE OUT レビュー 1,785

Excellent service, as usual. Thanks!

Simple and convenient.

Hired a land-rover 110. Car was amazing. The team were very responsive to all my questions and extremely helpful. Delivery and pick up was straight forward, great experience and for sure I will be using them again

I'd say a bit more expensive than your usual rental companies but the service is so much better. The drop off and pick at your location makes it super convenient. Great range of vehicles and all nearly new and in excellent condition. Second time I have used The Out and will continue to do so. Just a shame they don't do longer rental periods, 1-2 months, with discounted rates.

About my tenth time using the Out. Best of the best and personalised services. Love love love ❤️

Beautiful car, very clean and delivery/pick up were smooth.

So impressed with The Out. It was my first booking - and I had an Evoque for 6 days. The staff could not be more friendly or helpful. The delivery, collection and vehicle choice were the reasons I booked. Thanks for the lovely and seamless service. I would recommend and use again :)

Really easy, great communication fantastic service.

What an uncredible experience! Spotless Range Rover showed up on time and the service through the entire experience was first class!

-High end low-mileage hybrid SUV
-Top Cleanliness
-Car delivered at home and in time
-Seamless delivery/pick-up by gentle operators

This high-end vehicle rental service is easy to use, has quality vehicles and maintains great service. We rented a Range Rover in London for a couple days to go to see the countryside. They dropped the car off at our apartment right on time (actually about a 1/2 hour early) and walked through the tech on the vehicle as well as controls. Pick up was just as easy... I coordinated a time earlier than i had requested because we had an appointment to get to. The gentleman showed up early and made the pick up super smooth. All this for not too much more than a car rental at the airport but they drop it off and pick it up. I will definitely use them again!

We needed to make the most of a short weekend outside of London so having a car delivered to us and being able to return it to any other address saved us a lot of time and hassle with traditional car rental services. The drop off and collection service worked seamlessly and made the whole experience very easy. Car was also great but it was really the service and ease of organising that made all the difference to our special weekend away - thank you. I would highly recommend and we will also use it again.

Smooth drop off and pick up, car was better than the images online (which is usually the other way round with most car hire companies). No issues at all and would definitely use again.

Smooth service. Car collected at Heathrow Terminal 5 from Akber and dropped off and collected by Afjal. Low mileage Landrover Defender 110. Car clean and everything worked. Would use The Out again if I wanted to rent

The very nice car we ordered arrived on time and was collected on time. Show room clean. Excellent service and quality cars! And a very reasonable cost when compared to the usual car-hire companies. Will definitely use again when our car is next off the road.

The car was great, but:
1. You delivery agent gave me a car with a leek in the tyre wich put me in a situation where I had a flat tyre on the high way short time after pick up. When I started the car first time I got the tyre pressure alarm and your driver must have known, but did not tell and did not ask me to start the car as part of the delivery check (as I have understood that he should have done from the very nice agent that collected the car). Why did he not want me to start the car while he was there...?
2. When I was notified with the alarm I imidiatly tried to call you, left a message on your voice message service and took a picture of the alarm showing that this happende just after I got the car. I got no phone back, and when I later recived a email from you your customer supprt agent he did not belive me. What kind of customer service is that? No help, not possible to reach and then not belived...
3. On delivery the agent asked me to check the car, and I showed him a scrach on the right front tyre. He took a picture of it and said he would mark it in the report. Upon collection I told the agent about the same scracht but he could not see that the delivery agent had marked it. Not very important for me as I payed for the full incuranse, but it is not accepteble to try to foul the costumer like this.

Ease of booking a luxury car, seamless and friendly drop off and pick up- great service and well maintained cars

Fabulous experience with the the team from The Out. Excellent customer service from start to finish - car in excellent condition. Absolutely nothing was an issue for these guys to deal with. This is the team to go with if you want a seamless experience!

Great car, great experience. Communication was great. Would use again and recommend!