Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... もっと見る
企業が回答しました
Great customer service, Lloyd replied to my initial query very promptly. I subsequently ordered a new paddle, with competitive prices and prompt delivery what's not to like. Highly recommend, Thank... もっと見る
企業が回答しました
Lloyd was absolutely amazing! I was looking to upgrade from my Joola Perseus IV and was interested in buying the new Perseus V so I contacted Lloyd to get some advice. He was fantastic! Gave me reall... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
連絡先
Unit 130, PO30 1DF, Newport, 英国
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
優良
629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Pickleball Store からの回答
Thanks for this great review, we really appreciate your support!
My pickleball paddle arrived promptly…
My pickleball paddle arrived promptly and in excellent condition.
2026年3月9日
The Pickleball Store からの回答
Thank you so much for taking the time to leave these great comments! We're delighted that your paddle arrived quickly and in excellent condition, enjoy and we wish you many great games ahead!
Quick response to my order
Quick response to my order. Safe delivery and courteous message. Happy with the service.
2026年3月9日
The Pickleball Store からの回答
Thank you so much for your lovely review! We're thrilled to hear that you were happy with the service you received, your support means a lot to our team!
Great service
2026年2月26日
The Pickleball Store からの回答
Thank you so much for taking the time to share this great review, your support means a lot to our team!
Great advice on the different types of pickleball balls
Great advice, Franklin balls arrived quickly
2026年3月6日
The Pickleball Store からの回答
Thank you so much for taking the time to leave this lovely review. We're delighted that you found our advice helpful and were happy with the delivery times. Enjoy!
Easy to order and quick delivery
2026年2月25日
The Pickleball Store からの回答
Thank you so much for this great review! We are thrilled to hear that you found it easy to order and that you were happy with the delivery time, thanks for your support!
The Pickleball Store からの回答
Thank you so much for taking the time to leave this great review! We're are delighted to hear that you were happy with the service you received, your support means a lot to our team.
Really pleased with my new pickleball…
Really pleased with my new pickleball padel, very fast delivery.
2026年3月4日
The Pickleball Store からの回答
Thank you so much for taking the time to share this great review, we're so pleased that you are happy with your new paddle and the delivery times! Enjoy and we look forward to helping you with future pickleball needs!
Bought my first padel
Bought my first padel. Good service with the 10 per cent first order discount. Happy with delivery time etc.
2026年2月23日
The Pickleball Store からの回答
Thank you so much for your great review! We wish you many great games ahead with your new paddle... enjoy!
Helpful guidance about what to buy
Helpful guidance about what to buy, good range to choose from, fair prices and quick delivery.
2026年2月27日
The Pickleball Store からの回答
Thank you so much for your lovely comments. We're delighted to hear that you found the guidance helpful and were happy with the range of products, prices and delivery times. We really appreciate your support!
Arrived well packed and on time.
2026年2月27日
The Pickleball Store からの回答
Thank you so much for taking the time to leave this great review, we really appreciate your support. We're delighted that you were happy with the delivery time and packaging of your product - enjoy!
Exceptional customer service
After sales service is what really differentiates retailers in my opinion. A problem developed with my paddle. The Pickleball Store (Lloyd in particular) went above and beyond to resolve the issue for me. They did more than I had expected. I wouldn’t buy my equipment from anywhere else.
2026年3月5日
自発的なレビュー
The Pickleball Store からの回答
Thank you for the fantastic review, it means a lot to our team! We’re really pleased we could help resolve the issue and that our after-sales service met your expectations. We truly appreciate your support and look forward to helping you again with your future Pickleball needs!
The Pickleball Store からの回答
Thanks for your review! We're really pleased to hear you were happy with the delivery and your paddle. We’re sorry to hear the packaging didn’t fully meet your expectations. We use protective bubble bags specifically to keep paddles safe in transit, but we’re always looking for ways to improve the customer experience. If you’d like to share more details, please feel free to reach out as we really value your feedback!
The Pickleball Store からの回答
Thanks so much for this great review, it means a lot to our team!
Excellent service
Quick to deliver as usual. Great range of balls to choose from for pickleball.
2026年2月6日
The Pickleball Store からの回答
Thanks so much for this lovely review! We're thrilled to hear that you were happy of the range of products and also the delivery time. We really appreciate your support!
The Pickleball Store からの回答
Thanks for taking the time to leave this review, your support and custom means a lot to our team!
Fast delivery of items as ordered
Fast delivery of items as ordered, well packed and complete.
2026年2月2日
The Pickleball Store からの回答
Thank you so much for taking the time to share this review! We're delighted to hear that you were happy with the delivery times and packaging. We appreciate the support!
Quick delivery and good price
Quick delivery and good price , and love my new pickleballs . They feel much sharper and responsive !
2026年2月11日
The Pickleball Store からの回答
Thank you so much for this lovely review it means a lot to our team. We're thrilled that you're enjoying your new pickleballs and wish you many great games ahead!
The Pickleball Store からの回答
Thanks so much for this great review, we really appreciate it!
The very quick reply to my email and my…
The very quick reply to my email and my issue being dealt with so promptly. Excellent service
2026年2月9日
The Pickleball Store からの回答
Thank you for taking the time to leave this review. We’re delighted to hear that you were happy with the quick response and the prompt resolution of your issue. We look forward to helping you again with your future Pickleball needs!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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