Our medallions arrived on time / great quality – people have commented how nice the weightiness is, and they looked as good as we had hoped for / communication with guys was five-star throughout the o... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Yet another fantastic experience. This time we provided the artwork for a custom design and it was produced exactly how we wanted it. Fantastic service, very prompt. We will use them again in the futu... もっと見る
First time buyer, did a bulk order with a few fellow other units for well over 1,000 coins. Naturally was worried about how the final product would come out however, the team delivered wonderfully. Fa... もっと見る
Absolute pleasure to deal with. Extremely helpful and prompt. I supplied the pic of what I was after and they absolutely nailed it. Could not be happier. Highly recommend these guys and I’ll think of... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Price Beat Guarantee
Find a lower price on an identical item within Australia and we'll beat it!
Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?
連絡先
13 Dee Crescent, 2428, Tuncurry, オーストラリア
- 02 9054 8990
- info@thepinfactory.com.au
- thepinfactory.com.au
4.6
優良
590件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Speedy, friendly and clear communication & results.
Speedy, friendly and clear communication. Really happy with communication and end result. Would definitely use them again if I needed more pins!
2024年8月26日
The Pin Factory からの回答
Thank you for your feedback! We're thrilled to hear that you appreciated our prompt and friendly communication. It’s wonderful to know you are satisfied with the final result. We truly value your support and would be happy to assist you with more pins in the future!
Great experience
I ordered some lapel pins and received great communication throughout the process, and it was a positive experience.
2024年8月19日
The Pin Factory からの回答
We're delighted to hear that your experience with our lapel pins was positive and that you appreciated the communication throughout the process. Your feedback motivates us to continue providing excellent service. We look forward to serving you again!
Excellent service from The Pin Factory
What made my experience great, was that The Pin Factory knew what we needed. Great customer service and the delivery was very quick. Thank you so much.
2024年8月16日
The Pin Factory からの回答
We appreciate your wonderful feedback! It’s fantastic to hear that our team understood your needs and provided you with excellent service. We're glad you experienced quick delivery as well. Thank you for choosing us, and we look forward to assisting you again in the future!
The Pin Factory からの回答
Thank you! It’s always our pleasure to deliver the best for our customers. We look forward to serving you again soon!
Don’t look any further. Easy design and order process and…
Easy design and order process and product was perfect, better than I’d hoped.
2024年8月13日
The Pin Factory からの回答
We're delighted that you found our design and order process easy and that the product exceeded your expectations. Your satisfaction means a lot to us. We appreciate your feedback and look forward to serving you again soon!
Pins for Parliament
Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel pin, with a high level of detail within our logo maintained. We will certainly order from The Pin Factory again next time round.
2024年8月19日
The Pin Factory からの回答
Thank you for your wonderful feedback! We're thrilled to hear that we could help you meet your tight deadline while maintaining the quality you expected. It’s great to know you loved the finish and detail of your black metal and soft enamel pins. We look forward to serving you again in the future!
Amazing service and product
Amazingly prompt service, great prices and a fantastic final product delivered in plenty of time for our event,
2024年8月16日
The Pin Factory からの回答
It’s fantastic to hear that you found our service prompt and our prices great, along with the final product that met your expectations. We're glad we could deliver in time for your event. We look forward to assisting you again!
Good quality and fast delivery.
2024年8月15日
The Pin Factory からの回答
Thank you for sharing us your experience!
Quick response and turnaround
2024年8月15日
The Pin Factory からの回答
It's our pleasure to provide you with prompt service! Until next time :)
Very accommodating and professional.
2024年8月14日
The Pin Factory からの回答
Thank you for your kind words! We’re happy to hear you found our service professional and accommodating. I hope the Challenge coins are well received and we look forward to working with you again!
Poor customer service
Product was good but order went through incorrectly and when I phoned to discuss I was given the run around and not able to rectify.
2024年8月8日
I got them on time great looking great…Fantasic
I got them on time, great looking, great service, I would recommend the sit to anyone.
2024年8月8日
The Pin Factory からの回答
We're thrilled to hear that you received your order on time and that you're pleased with the appearance and service. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Very obliging in providing the badges…
Very obliging in providing the badges to specifications
Prompt service & a good price.
Highly recommend the Pin Factory
2024年8月9日
The Pin Factory からの回答
Thank you for your recommendation! We're glad to hear that our team was accommodating in meeting your badge specifications. It's wonderful to know that you appreciated our prompt service and competitive pricing. We look forward to serving you again.
The Pin Factory からの回答
We're delighted to hear that you found us easy to work with and appreciated our quick turnaround and quality product. Thank you for your positive feedback! We can't wait to serve you again!
The Pin Factory からの回答
It's our pleasure to provide you with efficient service! We hope we can serve you again!
Had a fantastic experience with The Pin…
Had a fantastic experience with The Pin Factory. I had excellent communication and support from the team since the very first email enquiry. The proofs were done extremely quickly and professionally and the ordering process was very easy. I needed the goods turned around quick and they delivered in full and on time. Quality is top notch and at a very reasonable price. I highly recommend these professionals to take care of your project too. Cheers.
Miike
2024年7月12日
The Pin Factory からの回答
Thank you for your wonderful feedback, Miike! We're thrilled to hear that you had a fantastic experience with us. It's great to know our team provided excellent communication and support throughout the process. We’re glad we could deliver your order quickly and to your satisfaction at a reasonable price. Your high recommendation means a lot to us! We look forward to assisting you with your future projects.
Great service, good quality product
Service was quick and professional, products are good quality
Would definitely recommend to any other creator.
2024年7月31日
The Pin Factory からの回答
We're glad you experienced quick and professional service and that you found our products to be of good quality. Your recommendation is greatly appreciated, and we look forward to serving you again.
Richard was very helpful and patient…
Richard was very helpful and patient with design and sizing of product.
Was over the moon with the results and the kids loved their end of season gift!!
2024年7月25日
The Pin Factory からの回答
Thank you for your feedback! It's fantastic that you loved the results and that the kids enjoyed their end-of-season gift! We'll pass your kind words on to Richard. We look forward to serving you again.
Made in China
I recently ordered some challenge coins. After reading their website which states that they are "Australian owned" and "Australia’s most popular provider of challenge coins" and "Industry Leading Turnaround time" I wrongly assumed that these would be made in Australia and I would be supporting local manufacturing.
I specified my due date as two weeks in advance, knowing I needed the coins for an event in four weeks.
The coins arrived more than 5 weeks later, shipped directly from Dongguan, China via UPS.
I had to chase the company for updates on production and shipping, and feel like they were not transparent in the production location or the time expectations. I was repeatedly told "production is going well" and "it will ship next week".
The quality of the coins is fine, but I feel like I overpaid massively on what I could have paid if I just ordered directly from overseas - and the company were sneaky in their marketing and communication in relation to where they were located.
2024年9月10日
自発的なレビュー
Speedy excellent service and very high…
Speedy excellent service and very high quality pins. Very impressed.
2024年7月29日
The Pin Factory からの回答
It’s our aim to always provide great service, and we truly appreciate your kind words. We look forward to the opportunity to serve you again!
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