I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Over the past few years, this is the company I always go to when ordering a certain make of slipper for my Mum. I normally buy a few at a time, so on occasions I have needed to contact the company t... もっと見る
企業が回答しました
The Shoe Shack is an easy firm to deal with; the website is straightforward and packed with shoes and boots, sandals and slippers such that anyone can find a style they like. All the shoes I have purc... もっと見る
企業が回答しました
Easy to order and kept up to date regarding delivery. Love the ladies Mokkers slippers, have ordered several pairs for myself and my mother as now she is getting older needs closed in slippers so she... もっと見る
企業が回答しました
企業情報
当該企業による記述
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
連絡先
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, 英国
- theshoeshack.co.uk
4.8
優良
328件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Worn round house for an hour to test…
Worn round house for an hour to test comfortVery narrow fitting and two u comfortable pieces inside rubbed on my instep returned
2025年3月26日
The Shoe Shack からの回答
Good morning Ian,
I'm sorry you're not happy with the shoes you purchased from us.
We offer free returns, please use the prepaid return label enclosed inside your parcel to return the shoes for your refund.
Kind regards,
The Shoe Shack
Good straight forward purchase and good…
Good straight forward purchase and good quality shoes.
2025年3月11日
The Shoe Shack からの回答
Good morning Graham. I hope you are well. Thank you for the positive review. Kind regards. The Shoe Shack
The Shoe Shack からの回答
Good morning Stephen. Thank you for the positive review and the 5-stars. Kind regards. The Shoe Shack
The Shoe Shack からの回答
Hi Stephen. Thank your for the 5-star review. We appreciate it very much. All the best. The Shoe Shack
The Shoe Shack からの回答
Hi there. Thank you for the positive review. We wish you all the best. Kind regards. The Shoe Shack
Excellent service very quick delivery
Excellent service very quick delivery, great price for trainers that I like.thank you.
2025年3月6日
The Shoe Shack からの回答
Good afternoon Nigel. We're glad you're happy with the service you received. Thank you for the positive review. Kind regards. The Shoe Shack
Right shoes right size delivered on…
Right shoes right size delivered on time great service
2025年2月22日
The Shoe Shack からの回答
Good morning Chris. Thank you for your positive review of our service. We appreciate the 5-stars. All the best. The Shoe Shack
The Shoe Shack からの回答
Good morning Dave. Thank you for the 5-star review. All the best. The Shoe Shack
Lovely shoes
Lovely shoes I bought a pair a couple of years ago in Lanzarote but not seen any since until I came across the Shoe Shack. I ordered them one day and they came the following day. Brilliant
2025年2月4日
The Shoe Shack からの回答
Good afternoon. Thank you for the amazing review. We're glad you're happy with your purchase. All the best. The Shoe Shack
Great trainers,great service.
2025年1月22日
The Shoe Shack からの回答
Hi Anthony. Thank you for the 5-star review. We appreciate it. All the best. The Shoe Shack
Great slippers
Great slippers, can’t believe the price for real suede and so well made, husband loves them. Delivery was so quick too, great service highly recommend.
AnnW
2025年1月16日
The Shoe Shack からの回答
Hi Ann. Thank you for the amazing review. We're glad you're happy with your purchase and the service you received. Kind regards. The Shoe Shack
Product description was misleading
Product description was misleading. Advertised as comfy but were the opposite.
Unhelpful and Obnoxious customer service.
The shoeshack tried hard to get this review removed by lying. They were unsuccessful and Amazon refunded so their untrue response is sour grapes 😁
2025年1月24日
自発的なレビュー
The Shoe Shack からの回答
Unfortunately in their review, this customer has left out the part where they sent our staff abusive messages.
We provided them with a prepaid QR code as per our returns policy.
Trustpilot were sent screenshots of clear abusive messages from this customer, but they decided to leave this review online as the review itself doesn't go against their policy.
This review does not reflect the service we provide. It's a shame that we are stuck with it.
Great to be able to get bigger sizes
It was good to be able to find slippers in big sizes, and to have them delivered quickly and in good order. I will definitely look at Shoe Shack again when buying footwear.
2025年1月1日
The Shoe Shack からの回答
Good morning James. We appreciate the positive review. Thank you for the 5-stars. All the best. The Shoe Shack
Bought as a Christmas gift and was…
Bought as a Christmas gift and was disappointed that the box was taped and ripped and when opened was disappointed as this was a Christmas gift.
2024年12月15日
The Shoe Shack からの回答
Good afternoon,
I'm sorry about this. Some items come in softer, thinner cardboard boxes, which can get damaged in storage or transit.
Unfortunately we cannot guarantee you will receive the packaging free of any imperfections. However the shoes/slippers you have purchased will be undamaged. If they are not, then please contact us for a replacement.
Very sorry for the inconvenience this matter has caused.
Kind regards,
The Shoe Shack
Excellent service & would highly recommend
Am extremely pleased with the service The Shoe Shack provided. The goods were delivered to very promptly and were packaged very well. Will definitely use them again.
2024年12月20日
The Shoe Shack からの回答
Good morning Felicity. Thank you for the wonderful review of our service. We wish you all the best. Kind regards. Kashif
New bowling shoes easy steps to follow when making a…
easy steps to follow when making a purchase good choice of products and payment options quick delivery even at this busy period..
2024年12月21日
The Shoe Shack からの回答
Good morning Jim. Hope you are well. Thank you for the great review. It is much appreciated. Kind regards. The Shoe Shack
Lovely comfy slippers
Easy to order. Very quick and efficient delivery. Lovely slippers and well worth the money.
2024年12月9日
The Shoe Shack からの回答
Good morning. Thank you for the great review. Very much appreciated. All the best. The Shoe Shack
The Shoe Shack からの回答
Good morning. We're glad you are happy with your purchase from us, and thank you for the positive review. Kind regards. The Shoe Shack
The Shoe Shack からの回答
Hi Jules. Thank you for the great feedback and the 5-start review. All the best. The Shoe Shack
The Shoe Shack からの回答
Good morning. Thank you for the positive review. All the best. The Shoe Shack
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