The Shutter Studio - Plantation Shutters & Blinds レビュー 

657
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I received first class service from ‘The Shutter Studio, London Road, Sevenoaks’. Every member of the team I dealt with was friendly, professional and efficient. The blinds are perfect and were inst... もっと見る

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5つ星のうち5の評価

Brilliant service from beginning to end. The team at the shutter studio were so patient with us. We asked so many questions and they were always happy to walk through options and explain all the deta... もっと見る

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5つ星のうち4の評価

Excellent product. Very good service. Shutters have transformed my windows/room. Staff very nice manner and know their business well. Mark arrived on time and is an excellent fitter. He removed... もっと見る

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5つ星のうち5の評価

Absolutely fantastic company, first of all we had our French doors shuttered and Mark did a fantastic job, extremely professional job and I honestly couldn’t fault the job so we went on to have the wh... もっと見る

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企業情報

  1. カーテン ショップ
  2. オーニング提供業者
  3. インテリア デザイン店
  4. ホーム オートメーション
  5. 窓ガラス設置業
  6. ウィンドウ トリートメント店

The Shutter Studio - Plantation Shutters & Blinds について

当該企業による記述

About The Shutter Studio: Transforming Homes with Elegance and Functionality

Welcome to The Shutter Studio, a family-owned business with a legacy spanning over a decade. Since our establishment in 2011, we have been at the forefront of enhancing homes across Berkshire, London, Surrey, Kent, and West Sussex with our exquisite range of Plantation Shutters, Made to Measure blinds, and patio awnings.

Our passion for quality and dedication to exceptional craftsmanship have set us apart as a trusted name in the industry. With a strong commitment to customer satisfaction, we take pride in every detail of our work, ensuring that your home's aesthetic and functional needs are met beyond expectations.

Showrooms in Croydon and Sevenoaks: Where Vision Meets Reality

Step into our inviting showrooms in Croydon and Sevenoaks, where your vision for your home comes to life. Our experienced team is on hand to guide you through our extensive selection of Plantation Shutters, Made to Measure blinds, and patio awnings. Witness the exquisite materials, intricate designs, and innovative solutions that reflect the heart of The Shutter Studio experience.

Quality Guaranteed: Unveiling Our Warranties

When you choose The Shutter Studio, you're not just investing in your home's aesthetic appeal, but also in its longevity. Our wooden shutters are accompanied by a generous 7-year warranty, providing you with peace of mind in your choice. For those seeking exceptional durability, our PVC Shutters are backed by a robust 10-year warranty.

Timely Elegance: Transforming Your Home in Just 6 Weeks

We understand the importance of timely home improvements. That's why our UK Made shutters are designed to be installed within just 6 weeks. Whether you're aiming for a chic urban retreat or a countryside haven, we work diligently to bring your vision to life without unnecessary delays.

At The Shutter Studio, we believe that every home deserves the touch of elegance and functionality that our range of Plantation Shutters, Made to Measure blinds, and patio awnings brings. Join the countless satisfied homeowners who have entrusted us with their homes, and experience the transformation for yourself.

Elevate your home's allure with The Shutter Studio today. Discover timeless beauty, impeccable craftsmanship, and customer-centric excellence that define who we are.

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4.8

優良

TrustScore 5段階評価の5

657件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 33%に回答しています

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4.8

すべてのレビュー

(657)

過去12か月のレビュー数: 48

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5つ星のうち5の評価

Excellent Service!!

Stan and Jon installed my shutters last week - I am well pleased with them. It was seamless from start to finish - nothing was too much trouble - from the sales guys to the team in the office - highly recommended

2022年8月15日
自発的なレビュー
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Lisa, thank you for your lovely review, it is great to hear that you are pleased with our service. We will be sure to pass this positive feedback to our fitters John and Stan!

5つ星のうち5の評価

I was delighted with the Shutter…

I was delighted with the Shutter Studio, from start to finish. They were extremely professional and kept me informed regularly.

The fitting of the shutters was excellent and everything left in immaculate condition. I would not hesitate to recommend this company.

2022年8月15日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Karen, thank you so much for taking the time to write us a review, we are so happy to hear that you are pleased with our service as well as your shutters!

5つ星のうち5の評価

John and Stan fitted our shutters with…

John and Stan fitted our shutters with the minimum of fuss and the maximum professionalism - clean , tidy , accurate and pleasant.I am delighted with the finished product.

2022年8月11日
自発的なレビュー
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Adrian, thank you for taking the time to leave us a review, it is much appreciated and we will be sure to pass on this great feedback to our wonderful fitters John and Stan!

5つ星のうち4の評価

Shutters fitted in BR3

Ordering the shutters was a simple process, the delivery was a simple process, however the installation was shocking, I had two separate installations, the first one being my living room bay window, 2 different colours of silicone used on my living room to seal gaps, white at the top and clear at the bottom and left hand side which look yellow and am unable to access my window handles properly so cannot take the key out once locked. The bedroom bay window looks awful there is in excess of 18mm of silicone on parts of the window frame. I called to complain about these issues, the customer service has been good and the team are due to return to rectify, I was told that they would be using slips to replace the excess silicone on the upstairs window, and that they would have to either remove the living room bay shutter completely and re align or replace the handles with a thinner version, whilst I am happy that my issues will be rectified I am concerned at the fact that the installation guys did not interact with me at any point stating these issues, I am having to have more time of work for the team to come and rectify poor quality of workmanship. Would I recommend The Shutter Studio, unfortunately not.

The team have returned to rectify the issues I stated above, the shutters now look so much better, like I stated above the customer service has been very good, the only reason I have not updated from 1 star to 5 stars is because of the initial problem.

2022年8月11日
自発的なレビュー
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Dear Customer,

I hope you’re well,

Thank you for taking the time to do a review for us. I’m sorry to hear you had a frustrating experience with the installation of your shutters .

We always aim to deliver a great experience throughout the process of ordering your shutters with us and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

I apologise on behalf of everyone at The Shutter Studio. Please know that your situation was an exception. As you can see on other reviews, we are known for our Workmanship and the positive feedback we get from customers about our installation team.

I can see you are booked in for us to come back tomorrow to resolve the issues as discussed with the team last week.

Once again, we can only apologise that this has happened,

Take care

5つ星のうち5の評価

5 Stars All The Way

I was very happy with the Shutter Studio Team from start to finish.
All the staff I dealt with were all very friendly and very helpful. I was kept informed about my product right up to completion. One of the best company for service I have experienced for a while. Highly recommend them. 5 Stars all the way.

2022年8月10日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Barbara, thank you for this lovely review, it was great to supply and fit your blinds for you! If you do have any further questions please do let us know!

5つ星のうち5の評価

Beautiful plantation shutters

Beautiful plantation shutters.
Have used this company before .

2022年8月8日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Lynn, thank you for your review and being such a loyal customer. We hope to hear from you again!

5つ星のうち5の評価

Great all-round service

The whole experience with the Shutter Studio has been pleasant and thorough. The measuring up and quotation process was quick and efficient and fitting was excellent. Communication was very good and well managed. Thank you!

2022年8月8日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Grant, thank you for taking the time to write us a review, it is great to hear that you are pleased with your experience with us. If you have any further questions please do let us know.

5つ星のうち5の評価

Great service installing blinds in…

Great service installing blinds in bedroom. Pleasant installer and surveyor and great aftercare so far.

2022年8月8日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Customer, thank you for taking the time to leave us a review, we hope to hear from you again!

5つ星のうち5の評価

Personalised Window Shutters

An excellent job from a very helpful and efficient company.

2022年8月7日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Richard, Thank you for this lovely review, we really appreciate it!

5つ星のうち5の評価

Would recommend the Shutter Studio…

Would recommend the Shutter Studio without hesitation. Excellent quote, viewed samples and finishes and had all of my questions answered. Customer service team very responsive on email. Installation to a very high quality, very polite, efficient and clean. Paid as quoted and very happy with the result. Nice to use a family run business, rather than a large company like Hillary's.

2022年8月3日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Amber, thank you for this amazing review, we are thrilled to hear that you are pleased with our service as well as your shutters! If you do have any further questions please let us know and we will be more than happy to help out!

5つ星のうち5の評価

Thumbs up

All stages of the processes (e.g. measurement, shutter types and installation) was explained during the initial sales meeting, and all went all as discussed.

The only issue was the delay in shipment, but this was also raised during the initial meeting, and we were informed of the timescale for any delays.

Would recommend The Shutter Studio and our neighbours have been around to take a look.

2022年8月2日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi, thank you for your review, the team here really do appreciate it. With regards to the shipping, we like to be completely transparent as in this current climate things are taking a little bit longer to come in. We are glad you were informed of this on your initial meeting. It is great that you would recommend us and if you have any further questions please do get in contact.

5つ星のうち5の評価

Glad I used the shutter studio.

I am very happy with my blinds they transform the bedroom they are very good quality and the fitting was mess free . I would recommend the shutter studio they are very helpful and professional company.

2022年8月2日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi, thank you for this review, the shutters really do transform your home and makes the room look very neat and fresh. It is great to hear that you would recommend The Shutter Studio, and if you have any further questions please do let us know!

5つ星のうち5の評価

Professional and personable service

Roberto came to measure up for our gorgeous plantation shutters and was really thorough and knowledgable, instantly putting us at ease. Big shout out to Sam and Nick who fitted our shutters and blinds- they were very professional and accommodating, they were extremely respectful and quiet when I was trying to navigate work calls and our dogs and did a fantastic job!

2022年7月28日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Sophie, thank you so much for your lovely review, and great feedback on Roberto, Sam and Nick. We will be sure to pass this on to them. If you have any further questions please do let us know and we will be happy to help out!

5つ星のうち5の評価

job well done

Arrived and left on time. Team was efficient and friendly,they pointed out an error took photos and said that a small panel would be replaced. They left the rooms tidy and gave us a walkthrough as to how to use the shutters and care for them. Job well done.

2022年7月27日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Gill, thank you so much for taking the time to leave us this lovely review, it is great to hear that you are pleased with our service. If you do require any assistance in the future please do let us know.

5つ星のうち5の評価

The Shutter Studio

The Shutter Studio were very good at keeping in touch, giving us updates on when the shutters would be arriving and then promptly arranging an installation date. The installer was extremely efficient and we are really pleased with our new shutters.

2022年7月27日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Pauline, thank you for this review, it is great to hear that you are pleased with our service. The team here are great and we make sure to keep our customers as aware of the order updates as possible. The shutters really do transform your home. Enjoy!

5つ星のうち5の評価

Nice company to work with

Nice company to work with. They are very efficient, even though their suppliers are quite slow with the delivering of the blinds. Communication is clear and very polite. I'll recommend them 100%

2022年7月26日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hello, thank you for this wonderful feedback, the team here really appreciate it.
If you do require any assistance in the future please do let us know and we will be more than happy to assist.

5つ星のうち5の評価

Quite forward process and very…

Quite forward process and very informative team at shutter studio. precise survey and easy installation. Happy with the finish product. looks forward to do the next section.

2022年7月26日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Jaber, thank you for taking the time to leave us this lovely review, we are thrilled to hear that you are pleased with our service as well as your shutters! If you do have any further questions please let us know.

5つ星のうち5の評価

Great service

Great service! Kept us up to date at all times.

The blinds are amazing. Thanks

2022年7月24日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Nina, thanl you for your lovely review! If you require any assistance in the future please let us know! Take care

5つ星のうち5の評価

Happy experience overall

The team that installed our shutters showed skill, professionalism and kindness to the environment.

2022年7月19日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Nela, thank you for this feedback, it is great to hear that you are pleased with our service! If you require any future assistance please let us know!

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish. This is the second time using Shutter Studio, previously I had venetian blinds installed. This time around I had shutters installed.

I managed to book an appointment for a measurement soon after my initial call. The person attending was very helpful and brought all samples to my house. This was then followed by a quotation. I had to wait a few months for the shutters to arrive, this is common as it is being delivered from overseas. On the installation date, the installer arrived promptly as scheduled and installed the shutters perfectly. He spent a lot of time to ensure the finishing was done to a high standard. Very impressed with their service.

2022年7月19日
The Shutter Studio - Plantation Shutters & Blinds ロゴ

The Shutter Studio - Plantation Shutters & Blinds からの回答

Hi Mo,

Thank you so much for taking the time to leave us this wonderful feedback, we are thrilled to hear that you are pleased with our service! The shutters really can transform your home.

If you have any further questions or require any assistance in the future please do get in contact with us and we will be more than happy to help out!

The Shutter Studio Team

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