The Store レビュー 17

TrustScore 5段階評価の2

1.9

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企業情報

さまざまな外部ソースから提供された情報

Shop the best daily deals from brands you love and retailers you trust at The Store. Thousands of new deals added throughout the day. Deep discounts on top brands.


連絡先

  • East Hallandale Beach Boulevard 1835, 33009, Hallandale Beach, 米国

  • thestore.com

1.9

期待以下

TrustScore 5段階評価の2

17件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

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5つ星のうち1の評価

verradelijk

Wat een brutale, arrogante gasten die je gegevens ergens hebben gestolen en je met naam, achternaam en adres noemen, echt super verradelijk.
+31748796002(3)

Blokkeer ze onmiddellijk en ga niet in gesprek. Hengelo was het netnummer en als je terugbelt, hoor je iemand met een accent welkom bij smiley... die vriendelijk aan het chanteren is. Dus blijf weg.

2026年2月3日
自発的なレビュー
5つ星のうち1の評価

Bestilte og betalte

Bestilte og betalte, fik en ordrebekræftelse og venter stadig på at de reagerer på mine rykkere der er snart gået tre uger, de lover inden for 5-7 arbejdets dage det virker som scam og fup og fidus

2024年4月29日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hello,

We are terribly sorry to hear what you are going through. We'd love to make this right. Please let us know your order number so we may take a deeper dive into the situation.

We eagerly await your response and wish you a wonderful day ahead. Stay safe!

5つ星のうち5の評価

We went shopping at SM Baguio City…

We went shopping at SM Baguio City last3/5/23 and was assisted by your Miss Ma Agustina Oliveros. Her business conduct was professional and mindful of our shopping needs. She was friendly and respectful in dealing with us. We highly commend her conduct and professionalism as SM employee.

2023年3月6日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hello,

Thank you for your kind feedback, your words are very much appreciated.

Keep Safe!

5つ星のうち5の評価

I recently purchased an iPhone se 2 on…

I recently purchased an iPhone SE 2 on TheStore. Phone came in perfect condition, it was marked as refurbished, however it looks like brand new and the price is very attractive. I am definitely happy with this purchase and will buy from you again. Thank you!

2021年9月27日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hi Ella,

Thank you so much for your wonderful feedback, We are very happy to hear that your purchase went well. If you need anything else, we are always here to assist.

Thank you,
The Store Support

5つ星のうち5の評価

Excellent Value for a high-quality…

Excellent Value for a high-quality product! I feel this is just the first of many amazing deals I will find and purchase here! I will come back shortly.

2021年9月27日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hi Svetlana K,

Thank you so much for your feedback, We’re glad you had a good experience with our products and looking forward doing business with you again.

Thank you,
The Store Support

5つ星のうち5の評価

Switch

I love this site I found my Nintendo switch here.

2021年9月21日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hi Sam,

Thank you for your wonderful review, We are very glad that you love the product you purchased from us. We look forward to seeing you again soon!

Thank you,
The Store Support

5つ星のうち1の評価

TV arrived broken, was returned, no refund issued after weeks.

I ordered a refurbished Samsung Serif TV from TheStore.com. It arrived broken, cracked casing, and wouldn't turn on. It was insufficiently packed, with only one part of the protective styrofoam in the box, and a bit of bubble wrap that we inadequate to protect a TV during shipping.

I filed a support ticket when it arrived, 24 days ago, they escalated me from chat to email, had me take photos, videos, reexplain several times. Now it's been weeks, I have long since sent the TV back and it's been received, but they say there " Your refund has been issued but due to some technical issue it hasn't gone through. We have escalated this to be checked and issued asap. " This was 10 days ago.

Do not buy from this site. They are terrible with returns and refunds, which are often needed for refurbished products.

order #TS-00001277

2021年9月3日
自発的なレビュー
The Store ロゴ

The Store からの回答

We are terribly sorry to hear what you are going through. We'd love to make this right. Please let us know your order number so we may take a deeper dive into the situation.

5つ星のうち4の評価

LG Monitor Purchase

I purchased(2) LG 27GK65S-B 27" UltraGear Full HD Gaming Monitors from "The Store". The order page did not have a way to enter the 10% off. The phone number listed on the order page was to "Nordstrom". I specifically asked if they came with hdmi cables and was told they did. I was told the 10% would be processed separately. Have yet to see it. I was told that the Nordstrom number was just a mix up. With reservations, I placed the order. The shipping was extremely fast. The monitors appeared to be in good condition. One monitor was missing the ac/dc power adapter. The monitors came with DP cables. I e-mailed and called the company and was told they would follow up and keep me informed. I received an e-mail stating they could not ship a replacement even though they are still selling the same monitors on both VIP Outlet and The Store. They offered to have me return the monitor or accept a $20.00 refund. I had to purchase a 3rd party ac/dc adapter (19v) for $53.00 and 2 hdmi cables for $20.00. Although I was disappointed with the lack of the adapter, I am pleased with the monitors. I have also received the the refund and the the discount.

2021年7月13日
自発的なレビュー
The Store ロゴ

The Store からの回答

We are terribly sorry to hear what you have gone through. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please reach out to us directly at 1-844-427-8673 or email us at support@thestore.com at your earliest convenience.

5つ星のうち1の評価

Ordered a tv

Ordered a tv, got a confirmation email, that order sat pending for a few days, i contact them via email, said they cannot find my order, i contact via messanger, they say my order number belongs to someone else, asked me for screen shots, i gave screenshots, they say they cannot find my order and will escalate my request and get back to me, the same tv on their site is now priced hundreds higher. bait and switch i guess, i received a new message about not being able to find my order and that they will refund and it was about a completely different product, i think actual monkeys are in charge of this website

2021年4月23日
自発的なレビュー
The Store ロゴ

The Store からの回答

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We did respond to the messages you sent to us.

5つ星のうち1の評価

Buy something new for a few dollars more you'll be happier in the end

I don't even know where to begin first I didn't get the 10% off my first order plus I went earlier in the day and it was $250 for the TV I tried waiting as long as possible for the 10% coupon to show up in my email but it never came so I went later on and looked at the TV on the website and it went up $20 so I was like oh no I bet I get it now before it goes up anymore second I had to wait many weeks for it to show up they kept changing the date there was a couple days where they changed it a couple times in the same day unbelievable when it did it was in a box three times the product size I took it out of the box and they sent me the wrong pair of legs for it so I could not stand the TV up when I took the TV out I saw that it was very dirty on the screen when I tried wiping it down a lot of it didn't come off and I realized it was millions of little teeny scratches now it was advertised that you would see a couple scratches no there was many patches of scratches they also advertised that they clean and sanitize the product the remote control was disgusting it looked like it was covered in covid or some other type of flu for salmonella it was sticky and full of gunk but it just keeps getting better so for the hell of it I go and plug it in and it doesn't work it has two red lines going down the side and some Blue line scattered throughout that you can't see unless you look very very close so as of now I've been going back and forth with customer service they wanted me to try to put this big big box in my car and bring it to a place to have it delivered back to them I told them that this could not be done it will not fit in my car I would probably have to rent a U-Haul to get that somewhere so now out of nowhere I have a delivery guy show up at my house and tell me they're here for the package nobody told me anybody was coming to my house I would have loved for them to take the package but I didn't have a printer to print out the slip that they had sent me they told me the guy was going to be here between 9:00 a.m. and 4:00 a.m. another problem is they told me at 9:44 a.m. that day this place does not care about you it is a scam in my personal opinion I think they should be shut down

2021年4月7日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hello, I apologize for this inconvenience! I know it can be frustrating not being able to use your product. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. I have sent an email to the email you provided."

5つ星のうち1の評価

Part shipped but was never delivered

I ordered a tablet and was informed it shipped a day later. The shipping number said it was awaiting pickup for a week before I asked support about it. They told me the shipping department would expedite the package and to give it a few days. Another week later and it was still waiting for pickup. I asked again and was told the package was lost and they didn't have another to ship and refunded the order. Two weeks later and I still have not received the refund to my card.

2021年4月3日
自発的なレビュー
The Store ロゴ

The Store からの回答

Hello, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. I have sent an email to the email you provided."

5つ星のうち1の評価

Nope.....

I ordered shoes from this site. A red pair, a white pair and a grey pair. What got was delivered was 2 red and black plaid pairs and a leopard print pair. I have sent several emails and cannot get any response.

2021年3月28日
自発的なレビュー
5つ星のうち1の評価

Would give 0 stars if I could

Would give 0 stars if I could! Where are the headphones I ordered!!!!!! Where is the refund for the headphones I did not receive? A scam. A con. A fake. A fraud. Avoid like COVID!

2020年12月12日
自発的なレビュー
5つ星のうち1の評価

DO NOT BUY

DO NOT, MAKE THE SAME MISTAKE I DID
I got the laptop and it was fine, came in 5 days whatever , but I didn’t like it so I returned it
It’s been over 2 weeks without any money back. I can not afford to just lose 200 dollars. They just keep telling me to just “wait” but they are saying that it only takes 2-7 business days. ITS BEEN LONGER. They just keep giving me the reach around and I have no idea what to do, or what my next step should be.

2020年12月2日
自発的なレビュー

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