كان التعامل رائعًا جدًا، ومن الجميل حقًا أن نجد شخصًا يتحدث العربية، فقد سهّل علينا الكثير من الأمور وجعل التجربة أكثر راحة واطمئنانًا. السيدة التي قامت بخدمتنا اسمها Soumia، وكانت في غاية اللطف والا... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was served by Sandra, who was incredibly kind, polite, and professional. The customer service is definitel... もっと見る
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We were looked after by David and Mark who proceeded to take us through the process fully explaining the tour and cost of using the vault facilities. We left feeling happy knowing that everything tha... もっと見る
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I had an excellent experience with Reading Vaults. Their service truly stands out, especially when it comes to security. The facility is equipped with what I believe is one of the best and most ad... もっと見る
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企業情報
当該企業による記述
The Vaults Group is the largest provider of Safe Deposit Boxes in the UK, Spain and Ireland. The group now consists of twelve Safe Deposit Box facilities located in Dublin, Belfast, Glasgow, Newcastle, Liverpool, Nottingham, Edinburgh, Manchester (Oldham), Bristol, Southampton, Reading and Barcelona. We will open our Cork and West Dublin Ireland facilities in the coming months. The business adopts the latest cutting-edge biometric security systems to ensure your valuables are secure at all times. Complimentary insurance is available to all new Safe Deposit Box customers. Our facilities have discrete privacy rooms. Employees are security vetted to BS7858 standards. We are regulated by the Financial Conduct Authority. In addition, we buy and sell physical Gold & Silver Bullion at all our facilities. We plan on expanding further in the UK, Ireland and Spain in 2025.
当該企業による記述
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連絡先
4.9
優良
1533件のレビュー
ネガティブなレビューの 40％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mell and misty were extremely helpful…
Mell and misty were extremely helpful and nothing was too much trouble, would recommend
2026年3月23日
The Vaults Group からの回答
Thank you for taking the time to leave us a review, Mervyn.
Mel & misty will be thrilled with your kind feedback and we are pleased that you are happy with the service they delivered.
We're also delighted that you would recommend us. This is great!
Many thanks,
The Vaults Group.
Very easy process to select and pay for…
Very easy process to select and pay for a deposit box. Made all the better by helpful and professional staff.
2026年3月19日
The Vaults Group からの回答
Thank you for your 5-star review, Dr Carter.
We are delighted that you found opening a box with us was easy, and that our staff were helpful and professional. This is great feedback, and we look forward to seeing you soon.
Kind regards,
The Vaults Group.
Excellent Service
Excellent Service, opening an account was very easy, Mark & Dave explained how it all worked in a concise way, impressive safety and security compared to other vaults that I have used and seen, Very competative pricing, would recommend
2026年3月20日
自発的なレビュー
The Vaults Group からの回答
This is a brilliant review. Thank you, Kevin.
We are thrilled that you are happy with our high-spec security and staff. Mark & Dave will be delighted with your kind feedback. We're also delighted that our Company stands out to others that you have used in the past, and our prices suit. We look forward to seeing you again soon.
Many thanks,
The Vaults Group.
1st class
been a client for many years. safety systems are great,staff very knowledgeable and courteous.
2026年3月16日
The Vaults Group からの回答
This is a brilliant review. Thank you, John.
We are delighted that you are happy with our facility's security, which is paramount in keep your valuables safe, and our staff too. We appreciate your positive feedback and we would like to say, thank you for your continued custom :)
Many thanks,
The Vaults Group.
The Vaults Group からの回答
Thank you for your 5-star review, Rinku.
We are thrilled that Dhriti was extremely helpful and prompt while delivering an excellent service. She will be delighted with your kind feedback. We look forward to seeing you again.
Kind regards,
The Vaults Group.
The Vaults Group からの回答
Muchísimas por su magnifica valoración.
Es un placer atender a clientes como ustedes. Gracias por confiar en nosotros y esperamos a volver a verles muy pronto.
Un saludo de parte de todo el equipo de Barcelona Vaults.
The staff and facilities are fantastic
The staff and facilities are fantastic. Tammie was so professional and friendly. Made the experience very reassuring
2026年3月13日
自発的なレビュー
The Vaults Group からの回答
Thank you for your 5-star review, Dave.
We are delighted that you were happy with the service you received from Tammie and she made your experience very reassuring. She will be thrilled with your kind feedback, and we look forward to seeing you again soon.
Many thanks,
The Vaults Group.
Very good
I arrived early and they took me through step by step very good overall a great experience
2026年3月14日
The Vaults Group からの回答
Thank you for your feedback, John.
We are pleased that you had a great experience on your visit, and all was explained well. We look forward to seeing you soon.
Kind regards,
The Vaults Group.
Used Belfast section to sell a coin…
Used Belfast section to sell a coin today. Friendly and helpful staff will use again. Honest about pricing and less stress than posting to mainland.
2026年3月13日
自発的なレビュー
The Vaults Group からの回答
Thank you for your 5-star review, Karen.
We are delighted that you were happy with the service you received and that the staff were friendly and helpful. We appreciate your feedback and we hope to see you again.
Kind regards,
The Vaults Group.
The Vaults Group からの回答
This is great review. Thank you!
We are thrilled that you rate our service as 'excellent'.
We appreciate your positive feedback and are delighted that you would recommend us. Thanks again :)
Best wishes,
The Vaults Group.
The Vaults Group からの回答
Thank you for your 5-star review, Webclient.
We are delighted that you are happy with our service and staff. This is great to hear! We look forward to seeing you again soon.
Kind regards,
The Vaults Group.
Staff attitude
Staff really good and very helpfull
It was my first time using the service and they made it so easy
2026年3月6日
The Vaults Group からの回答
We are pleased that your first experience was easy, and that our staff were good and helpful. We appreciate your feedback, Sarah, and hope to see you again soon.
Best wishes,
The Vaults Group.
Gary’s experience
First time experience for me having access to a vault, the person “Tom”who I talked to early to arrange a appointment time ran through the very procedures answered all my questions and concerns and made it a pleasant experience for me.
2026年3月6日
The Vaults Group からの回答
Thank you for your positive feedback on the service you received, Gary.
We are pleased that all your queries were answered and procedures explained well by Tom, and that you had a pleasant experience.
Kind regards,
The Vaults Group.
Excellent service in Nottingham
Very good customer experience at the Nottingham Vault with Mel and Misty. All information and security procedures were explained and conducted in a friendly and professional manner throughout. Recommended.
2026年3月4日
自発的なレビュー
The Vaults Group からの回答
This is a brilliant review. Thank you, Phillip.
Mel & Misty will be thrilled with your kind feedback on the service that they delivered. We appreciate you taking the time to write this, and we look forward to seeing you again soon.
Many thanks,
The Vaults Group.
The Vaults Group からの回答
Thank you for taking the time to write us a 5-star review, Mike.
We appreciate your kind feedback, and look forward to seeing you again.
Kind regards,
The Vaults Group.
The Vaults Group からの回答
Thank you for your 5-star review, Mr Butt.
We are pleased that the transaction was easy, and the staff were cooperative. This is great to hear!
Kind regards,
The Vaults Group.
Wonderful service from the staff at the…
Wonderful service from the staff at the Southampton branch
Always very helpful and friendly
2026年3月7日
The Vaults Group からの回答
This is a great review. Thank you, Grant.
We are thrilled that the staff at Southampton deliver a wonderful service, and are helpful and friendly. We love to read positive reviews like yours.
Many thanks,
The Vaults Group.
Excellent
Very quick , easy setup procedure the staff involved were all excellent Kris,Olena and Dhriti
2026年3月4日
自発的なレビュー
The Vaults Group からの回答
Thank you for your 5-star review, Tony.
We are thrilled that you are happy with the service you received. The staff will be delighted with your positive feedback.
Many thanks,
The Vaults Group.
Very good service from the staff
Very good service from the staff, friendly and informative
2026年3月5日
The Vaults Group からの回答
Thank you for your 5-star review, Duncan
We are thrilled that you were happy with the friendly, informative staff, and service that you received. We are delighted with your feedback, and look forward to seeing you soon.
Kind regards,
The Vaults Group.
We were looked after by David and Mark…
We were looked after by David and Mark who proceeded to take us through the process fully explaining the tour and cost of using the vault facilities. We left feeling happy knowing that everything that is left with them were in safe hands. Recommend a visit.
PC
2026年3月3日
The Vaults Group からの回答
This is a great review. Thank you, Paul.
We are delighted that you were happy with the service delivered by David & Mark, who walked you through a tour explaining how it all works. You can rest assured that your valuables are in safe hands, offering you peace of mind. Thanks for the recommendation.
Kind regards,
The Vaults Group.
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