The Villa Agency レビュー 

We've always received an excellent service from the Villa Agency. Even more so over the last 12 months with having to move and rearrange bookings due to covid. Not only a professional company but a friendly one too. Ginnie makes you feel completely at ease and I will not hesitate using the Villa Agency again.

Villa was spacious, clean, comfortable. Covid precautions were in place. The cleaning 3 times (unexpectedly) during our stay. The pool and outdoor area excellent. Location was 5-10 minutes walk to town centre, but in a quiet residential area.

Myself and husband have had the best villa holiday yet thanks to the villa agency! We regularly stay in villas and have tried many companies, but the villa agency are definitely our favourite now and we won't be turning back.
I changed dates a few times, this was no problem! We arranged 10 nights in Terras Altas then 5 nights in Leao. Communication was fast and simple, any questions were answered in depth and made me feel like a valued customer, they really do want to make the holiday special for you!
Now, the villas were out of this world. I'd searched the website for literally hours checking prices, dates and finding villas that suit our needs. When we arrived both villas were so much larger than expected! First terras altas felt like a mansion especially with the long winding driveway, the cleaner Filizmina was so friendly and helpful, definitely the nicest cleaner we've ever had. We instantly fell in love with the villa, the photos really don't show how amazing it is! We managed to walk everywhere easily, to aldi, oceano, restaurants and got an uber to the beach.
Next Casa Leao was also immaculate and huge. Only a few mins down the road but the location felt very different and secluded which was a luxury. Again this villa was perfect and we enjoyed every moment.
Deposit was refunded quickly too. Will absolutely book with this agency again, can't recommend them enough! Just have to see what 2021 brings in regards to covid and hope we can get abroad again. Thanks so much to the team at the villa agency, they made our holiday one to remember

We have been using the villa agency for a couple of years now and always had a first class service.
We have just spent 10 glorious days at Casa Luisa and everything was perfect.
The ladies who came to clean did a marvellous job and in these present times we felt comfortable in the knowledge that the Villa Agency had put in safe guarding measures to keep us safe.
We will certainly be using this company again.
Thank you.

I thoroughly recommed The Villa Agency, we have used them three times now and the service is exemplary. The communication is very friendly and quick and provides all the necessary information. They don't try to sell add on extras and they refund the deposits in the promised time frame. They're my first port of call if I'm looking for a villa now.

We went to Ginnie with a list of requests and a very last minute booking. She suggested a selection of properties and gave us first hand experience of each villa. The ‘Covid’ pack and cleaning service were excellent, as was the Villa manager. The villa was extremely well equipped and very comfortable. Sao Pedro may be more rural - but the peace and quiet was perfect for what we needed and Ferragudo is just down the road with some excellent restaurants! Well done Villa Agency - a truly personalised service is quite special!

We have worked with Ginnie and the Villa Agency for a while now and they now our first port of call for Villas within Europe. Their service , flexibility and honest advise is always spot on and trustworthy.

Last minute holiday to the algarve organised when the travel window was briefly opened. Excellent and responsive service from Ginnie at the villa agency. The villa was just as pictured on the website and the communication was brilliant in order to ensure everything proceeded as planned.
We would definitely use this company again and recommend without reservation.

The Villa Agency offer great properties with great customer service. We used them this year for the first time and I wouldn't hesitate to use them again.

I have used Villa Agency for a number of years (10+), first time for about 3 years. Even at these difficult times of Covid, everything was organized with great efficiency and diligence as always. Up to date COVID 19 information, disinfectant, masks and thermometer on hand placed in Villa prior to arrival. Cleaning procedures clear. On top of everything else a prefect villa and a prefect 10 days in the Algarve. Thank you

We used The Villa Agency for the first time this year. I found their office in England and Portugal both really friendly, efficient, helpful and always available. A special thank you to Ginnie Philips. I wouldn't hesitate to use them again. Our villa was wonderful and matched everything they said about it.

Excellent service. We have travelled for several years with the Villa Agency, staying at various villas over the Algarve either on our own as a family of 4 or travelling with parents. Their villas are well maintained, clean, tidy and in great locations for all budgets. A particular favourite of ours is Saragoca with its fantastic views.
We had booked to travel this May but had to cancel due to covid and they have been able to move our holiday to a different villa for next year with no quibble. There is always great communication throughout the booking process and I could not fault Ginnie throughout this time. Fingers crossed that we are all able to travel next year as we are looking forward to the staying in the villa booked! Many thanks

Were extremely helpful when our holiday had to be cancelled due to Coronavirus.

I'd like to think we're part of the villa agency family..... Going to Portugal twice a year we always receive excellent service. None of us knew what would happen this year and it has been a strain on everybody but the professionalism of Ginnie & the team sorting out and amending our villa accommodation has been second to none

I cannot say enough about the customer care and service Ginnie provided us. After we found ourselves being let down by another provider with less than 72 hours notice from our date of travel, Ginnie jumped on to help us out. She is a credit to her industry, her attentive nature and communication was a pleasure to deal with. You can see these guys truly understand their customer, us as travellers and also the villa owners. Truly amazing

Fantastic service as always from the UK and Algarve teams. Even in these unprecedented trading conditions for the holiday sector, Ginnie and her employees remain as helpful and considerate as ever. Our thanks to you all again for doing so much to make our holiday happen. The Jacksons.

If only every other service provider was as helpful and accommodating as this company - not least providing accurate property descriptions - booking holidays would be a lot easier. If you have not used them before, give them a try, you will not be disappointed unless of course their many satisfied regular customers have not beaten you to the accommodation of your choice. Even then they will do their very best to find you something suitable.

During these challenging (COVID pandemic) times, how refreshing has been to communicate/work with Ginnie and The Villa Agency. Ginnie worked tirelessly to find the right solution to a cancelled booking, showing professionalism, empathy, quick response to emails and an absolute pleasure to deal with. I will definitely be back! Thank you.

My wife and I, and wider family, have used The Villa Agency for years, which tells its own story. We are particularly fond of the Algarve, and have had some of our best holidays there through them. The staff are friendly and efficient, and everything is well organised. We felt compelled this year, reluctantly, to postpone a week-long holiday in Olhos D’Agua booked for late September, and The Villa Agency were more than happy to help us move it to almost exactly the same week next year.

Hi, I have been using the villa agency for approx.. twenty years, so that really speaks for its self. The villas are spot on and car hire prices are quite reasonable. Any minor problems are promptly sorted. I will continue to book my holidays with them for the foreseeable future.
Keep up the good work. Alan.