When ever i order from here it's always ready in a good amount of time and the staff are always very helpful if I make any mistakes and quick to correct them.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Emailed the company multiple times about requesting a refund for our order and it has just been radio silence on their end. When we previously contacted them asking about our order, we got a response... もっと見る
New to TCG but Thistle Tavern have been excellent in support. I'd rather support local business before all others and there's always something to grab whilst popping in by. Staff are always friendly,... もっと見る
The shop that got me back into magic. Selection of sealed product is always great even some older sets carried which is a nice surprise. Plenty of space to play, very full events calendar wi... もっと見る
企業情報
当該企業による記述
Welcome to Thistle Tavern, we are a Trading Card store based online and in Aberdeen, featuring Flesh & Blood, Lorcana, One Piece, Magic the Gathering, Yu-Gi-Oh, Pokemon, Star Wars Unlimited, Digimon, Shadowverse Evolve, Cardfight Vanguard & Sorcery Contested Realm.
連絡先
395 Union Street, AB11 6BX, Aberdeen, 英国
- support@thistletavern.com
- thistletavern.com
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ネガティブなレビューの 10%に回答しています
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この企業のTrustpilot 利用方法
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Fantastic venue and people!
Quick Response
When ever i order from here it's always ready in a good amount of time and the staff are always very helpful if I make any mistakes and quick to correct them.
Great store
Great store, friendly and knowledgeable staff. Wide range of products at affordable prices.
Radio Silence when wanting a refund
Emailed the company multiple times about requesting a refund for our order and it has just been radio silence on their end. When we previously contacted them asking about our order, we got a response the same day, but when we want a refund we hear nothing at all.
Great new shop for TCGs and Boardgames
Great new shop for TCGs and Boardgames, also accessories! Staff is superb, very helpful and friendly. A great place to stock up on your hobby needs!
The staff do not care about customers…
The staff do not care about customers at all. Been in 5 times in the last few weeks, kept hoping each visit would be better than the last, somehow it got worse. Staff wouldn't even take me on, asked questions and got grunts or an annoyed look before any form of response. Customer service is absolutely shocking. If you're not a 'regular' i.e. you're not in playing tcg games in the back all the time, don't bother going here. They genuinely will not interact with you and if you ask anything it's as though you're annoying them. NEVER had worse customer service from anywhere else. What a terrible shop to visit. Such a shame because if you had staff that cared about customers it could be a really great place to visit.
A wonderful service with great care and…
A wonderful service with great care and attention paid to customer requests, I'm halfway across the country but feel like I've found my locals, thanks!
Awful - dont preorder from them
Awful, they just cancel your preorder with no explanation or apology.
Great service and fast delivery
Great Shop
Great selection, very knowledgeable staff, welcoming and accommodating of issues. I've moved all my card purchases here from online, and I always look forward to my next visit.
Easy website, competitive prices
Ordered from here many, many times. Always a reliable source for riftbound singles. Prices are mostly competitive compared with others, is always the site i browse first when hoping to find something in stock and at a reasonable price!
Nothing is ever perfect.
As someone who is a long term customer and treat the store as my LGS. I have a soft spot for it. The majority of people I have played with their are pleasant and the longer term staff are mostly friendly.
As ever in gaming spaces it is not without a challenge. Despite having a zero tolerance policy for homophobia the owner responds to comments around making homophobic remarks on the Discord, relying on the reader to know the people involved and be comfortable with the joke. I have also heard on the store a customer being referred to by a slur, the staff member's face reacted, but they took no action. That is not zero tolerance. Self-policing cannot be the answer as that puts the highest stress on more vulnerable people.
Some of the newer staff members, are less friendly, unless they are very familiar with you, or you are buying something they have an interest in. They don't ask the questions longer term staff do, such as checking for the paid membership or an account.
While it is wonderful having a busy LGS in Aberdeen the usual challenges in gaming spaces persist. I have spent less time there and spend less money, because I don't feel welcome as much as when they first started. As they grow these challenges will only grow with them.
While this is a somber review, of someone who feels less like they fit in, it is focussed on the challenges, but it is substantially better than other gaming focussed social spaces I have been in before.
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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