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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

I bought the Montessori Busy Book and Busy Board and both items were as expected. I considered giving Tibatoes 3 stars as the items took over a month to arrive - I could have got the Busy Board from... もっず芋る

5぀星のうち2の評䟡

Waited ages for the playbooks Poor quality and wonder if actually safe for small children as look flimsy and possibly a choke hazard if things fall off!! Probably wont use... definitely not unsu... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

This was definitely not what I expected. The material feels rough, the pieces, like the squares etc, feel slightly sharp and the amount of effort to remove the pieces from Velcro is pretty significa... もっず芋る

䌁業が回答したした


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3.0

たあたあ

TrustScore 5段階評䟡の3

58件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 95に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

45days after order still no delivery!

I ordered Dec 16th, 2025 a small item, it took tibatoes 4 days to dispatch the item. After asking for a tracking code, it turned out it has been sent from China. Since then I sent about 15 emails to the customer service, and got always the same answer: „it’s in transit“ please be patient.
Today it’s the 45th day since I ordered, no delivery no expected delivery date, on info

My worst experience with an online order!
Hands off from Tibatoes!!!!

2026幎1月30日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Rene,

We’re truly sorry to hear about your experience, and we completely understand how frustrating this must feel — especially after waiting this long.

To clarify: while TibaToes is a European-based brand, some of our fulfillment partners are located internationally.

Your order was dispatched within our standard processing time. Unfortunately, once a parcel is in international transit, delays can occur that are outside of our direct control — particularly during peak periods and customs processing. We also understand that repeated updates saying “in transit” without a clear delivery date is not reassuring, and for that we genuinely apologize.

This is not the experience we aim to provide, and we take full responsibility for resolving it properly. At this point, we would like to offer you a clear solution:
👉 either a full refund or a free replacement, whichever you prefer.

Please reply to this message or email us at hello@tibatoes.com with your order number so we can resolve this immediately. We want to make this right.

Again, we’re very sorry for the frustration caused and appreciate you bringing this to our attention.

Kind regards,
Lauren

5぀星のうち1の評䟡

Just returned items

Just returned items. Took forever. Terrible shipping and tracking. The products received were junk from China. Very similar products on Amazon for 1/2 the price or less, and if you desire this type of very poorly made material, at least Amazon on your side. DO NOT BUY from this company!!!

2026幎1月14日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi!

We're really sorry your experience didn't meet expectations. Shipping delays are frustrating, especially when you're excited for something to arrive—and we take full responsibility for that.

We'd love the chance to make this right. Our team prides itself on quality, and our Busy Board is designed with durable, non-toxic materials and 30+ activities specifically to outlast cheaper alternatives that fall apart quickly. We also stand behind every purchase with our 30-Day Money-Back Guarantee.

If you haven't already, please reach out to us at hello@tibatoes.com and we'll personally ensure you're taken care of—whether that's a full refund or replacement.

Thank you for giving us the feedback—we're always working to improve.

Lauren

5぀星のうち1の評䟡

Safety issue

This toy is not safe to be used by unsupervised babies/ toddlers . My 22 month old grandson was easily able to pull off the clock hands and place the small white cap into his mouth. This is a choking hazard . Please ensure your child is closely supervised when using this product .

2026幎1月4日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Tee,
Thank you for sharing this — we take safety concerns very seriously, and we appreciate you bringing this to our attention.
You're absolutely right that supervision is important with any toy for children this age. While our Busy Boards are designed with securely attached elements and undergo safety testing, we know that determined little hands can surprise us. Your feedback about the clock component is valuable, and we'll be passing this directly to our product team for review.
We'd love to learn more about what happened so we can investigate further. Please reach out to us at hello@tibatoes.com with photos if possible — we want to ensure this was an isolated issue and make it right for you.
Your grandson's safety matters most, and we're grateful you took the time to share this.
Lauren

5぀星のうち1の評䟡

Not Trustworthy!

Interestingly, the owners refuse to accept responsibility for their inability to fulfill orders. Instead they blame it on the shipping companies.
I do NOT recommend purchasing anything from a company that blames others for their problems.
I wonder how sure you can be of the materials that their products are made with. Are they safe and durable?

2026幎1月3日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi!

We're sorry you had this experience, and we hear your frustration. You're right — at the end of the day, when you order from us, we're responsible for making sure it gets to you. That's on us, not anyone else.

We take pride in our customer service and our products, so it's disappointing to have fallen short here. To answer your question directly: our Busy Boards are made with non-toxic, baby-safe materials, and all elements are securely attached to prevent choking hazards. We stand behind the quality with a 30-Day Money-Back Guarantee — if it doesn't meet your expectations, we'll make it right.
We'd genuinely like the opportunity to turn this around. Please reach out to us at hello@tibatoes.com so we can look into what happened with your order and find a resolution.
Lauren

5぀星のうち1の評䟡

I ordered the BLUE book

I ordered the BLUE book. My husband was sitting by me when I hit BLUE. I got a notice saying the PINK book was on the way! It took ALMOST THREE MONTHS to get here. I contacted customer service who said they’d send out a blue book and I could return pink book. Didn’t happen!! Now saying they’ll give 30% refund!! Next time I’ll deal with a company with integrity. Would give less than 1 star if I could!!

2025幎10月16日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi El,

Please email us again on hello@tibatoes.com to make it right and get the right product sent out to you!

5぀星のうち1の評䟡

Extra tax

I paid an extra fee to receive the order before Christmas and it was only delivered on the 26th. When I claimed they only said they apologises
 they even refund me these extra!

2025幎12月11日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

We are so sorry for not having your order in time for Christmas, we did indeed refund you to accommodate as carriers had delays beyond our control.

With love,
Lauren

5぀星のうち1の評䟡

I think we all have been scammed

I think we all have been scammed. As I read these reviews it sounds exactly what I have been dealing with. I ordered off the website on 12/6. According to the tracking it’s been sitting in transit in Chicago since 12/20. I ordered 2 boards for my Grandkids and will not have for Christmas at this point. I was actually thinking of ordering these for my friends who are having grandchildren but now I will not order from this company and will not recommend them! I am actually thinking of contacting my credit company to dispute the charges!

2025幎12月23日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Rosemarie,

We always provide tracking details on orders. please email us on hello@tibatoes.com for issues with your order. Due to christmas and Black Friday busyness with carriers they faced delays which was actually beyond our control. As of now the shipping times have reduced again and are back to normal!

5぀星のうち1の評䟡

Somewhat disappointed. Great grandmother

Like everyone else, I think we got took a bit. I finally got my binders, paid almost double than what they charge on Amazon. I had to dispute the payment. Then, finally they arrived on December 20,2025. I had ordered them on November 02,2025. I recharged the payment as promised, even though now I feel that Amazon is charging less. For all I-know, they were all ordered from Amazon. Bag was same when they arrived. Merry Christmas. I hope many of you will receive your package.

2025幎12月19日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Corinne,

Thanks for your feedback. While Amazon might be cheaper there are a lot of fakes and replicas online where quality cannot be guaranteed. We do not ship from Amazon and have our own supplier that we use to produce the Busy Boards. Merry Christmas to you too.

5぀星のうち2の評䟡

I ordered the busy book on 12/3 and it


I ordered the busy book on 12/3 and it has been sitting in the delivery facility since 12/15. No updates. No response to my email. My granddaughter’s first Christmas and seems like I won’t be getting her toy to play with Christmas morning in time!

2025幎12月20日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Laura,

We respond to all emails on hello@tibatoes.com and request to send your email again so we can look into it and find a solution to help you out!

5぀星のうち1の評䟡

Tracking stalled after a week and hasnt


Tracking stalled after a week and hasnt been updated in over a week since then. No response to multiple emails to hello@tibatoes. Out of town grandchild visits 12/20. Seems like there won’t be a present

Order was placed 12/6; from 12/13 until at least today (12/26) the tracker says it is still sitting in Chicago. Email response from Tibatoes refused a refund and said to watch the tracker. I don't want it at this point since guests have come and gone. Tibatoes response to comments that the delays are resolved are patently untrue.

2025幎12月17日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Please email us on hello@tibatoes.com to solve the issue for you!

5぀星のうち1の評䟡

Terrible shipping

Label was created 8 days ago. Ive reach out to customer service multiple times and they just keep telling me to watch the tracking link. I wanted this for our florida trip on the 28th. They are ignoring my request for a refund also. Im sure theres a better company out there that handles their own shipments and not a drop shipping company as this one sounds like. Im not even sure im responding to a real customer service rep or a AI bot.

2025幎12月18日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Lacey,

We had some delays due to our Black Friday Sale. We answer every query via email hello@tibatoes.com and should resolve this for you if you can email us there.

5぀星のうち2の評䟡

Flimsy and not sure if checked to be child safe ....

Waited ages for the playbooks
Poor quality and wonder if actually safe for small children as look flimsy and possibly a choke hazard if things fall off!!

Probably wont use... definitely not unsupervised. S

2025幎12月16日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Daviesjen,

Thank you for your review. We do advise to use under supervision. There are also pages that can be removed especially for smaller children.

5぀星のうち2の評䟡

This was definitely not what I


This was definitely not what I expected. The material feels rough, the pieces, like the squares etc, feel slightly sharp and the amount of effort to remove the pieces from Velcro is pretty significant. I waited over 3 weeks and definitely don’t feel this was what I expected. It’s much smaller - and I now see there is a PLUS size which should be clearly noted when you are looking at the photos. Very deceiving. I would prefer to return but it is a Christmas gift and now I have to sort what to do.

2025幎12月12日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Lori please email us on hello@tibatoes.com to come up with an appropriate solution. We have normal sizes and plus sizes on our site which are reflected in the product titles.

5぀星のうち1の評䟡

Still waiting!!

It has been 2 weeks already and I still don't have a good delivery date!! Ordered items for Granddaughters first Christmas and all I get are excuses and may not get them in time!
Not made is the U.S. And they have no idea what is happening
I suggest you find items elsewhere!

2025幎12月12日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Hi Sherri, We had some delays due to our Black Friday Sale. Please reach out to us on hello@tibatoes.com so we can find a solution for your order.

5぀星のうち5の評䟡

Fantastic!

I ordered three busy boards and got a pack of bath toys thrown in for free— everything is so awesome! My daughter loves the boards. They provide the best kind of curiosity for her young mind. Shipping was fast and customer support was quick to respond when I reached out! 10/10 would recommend!

2025幎12月11日
自発的なレビュヌ
5぀星のうち1の評䟡

I ordered two Tibo toes books

I ordered two Tibo toes books. Then when my order came, there were three and I looked up my order and there was another one added after I had ordered the two. I’m not sure how to get in touch with someone to settle this and return the extra book I did not order

2025幎12月10日
自発的なレビュヌ
Tibatoes ロゎ

Tibatoes からの回答

Thanks for your feedback Susan. Please email us on hello@tibatoes.com to revolve this for you!

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