TicketSource レビュー 2,396

I managed to make a mess of a booking with Ticket Source and they were very patient and reassuring and sorted everything out for me.

We use TicketSource to sell tickets for our fundraising events. The set up is easy and they have a telephone booking line for customers who prefer not to buy tickets online. They also have very helpful customer service!

I made a mistake with my email address so tickets were not sent. I contacted TicketSource and they rectified mistake promptly

Good communication and everything works as it should

After checking my bank statement I have been charged twice for the same ticket purchase. Event organiser says it’s a fault on Ticketsource website. Will now be referring this back to my bank.

Very easy to book tickets. The confirmation email didn’t arrive so I emailed customer service and Becca responded very quickly by resending the message.

Ticketsource responded immediately and resolved my issue

Matt was really helpful and responded extremely quickly and efficiently to my enquiry with an excellent mix of professionalism and friendliness. Delighted at the service. Many thanks.

Had an issue with tickets being sent to an incorrectly spelt email address which was sorted within one hour of contacting TicketSource.

I manage three accounts with TicketSource and its speedy and efficient ‘can do’ customer service which always solves issues immediately is one of the reasons why we love this company…..plus the ease of use and wide ranging functionality of the system and highly reasonable pricing.

TicketSource has made a big difference to us; we are a very hard to reach and hard to find hidden Benedictine monastery in the Surrey Hills near Guildford, UK: St Augustine’s Abbey, Chilworth.

I emailed a query and had a response within an hour.
Most businesses will respond (if ever without reminders) in 72 hours.
Well done.

All the TS staff I've dealt with today, and on previous occasions, have been helpful, cheerful, polite and punctual -- who could ask for anything more? 🎶

answered my question in 2 minutes - what more can I say

Purchased cancellation protection through TicketSource .The process of trying to navigate our way through the claim process was impossible. Cancellation was due to injury and the ridiculous hoops we tried to jump through caused soo much stress in difficult times. We gave up in the end. This is a poor reflection on Ticketsource.

I had a problem obtaining my tickets. I contacted the support email address and TicketSource were very helpful. It turned out there was an error with my email email address. They responded to me minutes later and sorted me out, recommended.

Great platform and service. Meets my event ticketing needs and responds quickly and positively to customer enquiries.

Quick to respond and helpful with thanks.

Always helpful when its needed - excellent and reliable service

Chloe from Trustpilot has been amazing today. Responded very quickly to a query about tickets ordered and received without the usual seat numbers.

Excellent technical support — I felt truly well looked after from start to finish. The response was speedy, and the issue was resolved in no time. Outstanding service — 11 out of 10! A special thanks to Scott!!